Fikile Hellen Nyathikazi
Mbombela
Overview
18
18
years of professional experience
Work History
Head Receptionist
Ndhula luxury Tented Lodge
White River
04.2018 - 11.2024
- Created badges for employees entering restricted areas.
- Managed appointment calendar for front desk staff members.
- Conducted routine maintenance checks on equipment used at the reception desk.
- Provided information about the company's services and products to clients.
- Assisted with administrative tasks such as filing, photocopying, faxing, data entry.
- Resolved customer complaints in a timely fashion while maintaining professionalism.
- Processed payments from clients using credit card machines or cash registers.
- Greeted and welcomed guests, customers, and visitors to the office.
Data Capturer
Sisonke development planners
Mbombela
02.2009 - 09.2010
- Maintained confidentiality of all records.
- Performed routine maintenance on computers and related equipment.
- Developed tracking systems for data entry purposes.
- Prepared reports summarizing customer account activity.
- Updated existing databases with new information as needed.
- Researched discrepancies in customer accounts or payments.
Admin Clerk
Afri trails tours
Mbombela
06.2006 - 08.2008
- Processed employee payrolls according to established guidelines.
- Reviewed all invoices for accuracy prior to processing payment requests.
- Generated monthly performance reports based on organizational objectives.
Education
Diploma in Public Administration & Management - Humanities
Tswane University of Technology
Mbombela12-2007
Skills
- Data entry
- Customer service
- File management
- Office administration
- Telephone and email etiquette
Timeline
Head Receptionist
Ndhula luxury Tented Lodge
04.2018 - 11.2024
Data Capturer
Sisonke development planners
02.2009 - 09.2010
Admin Clerk
Afri trails tours
06.2006 - 08.2008
Diploma in Public Administration & Management - Humanities
Tswane University of Technology