Fikile Nomsa Skosana
Pretoria,South Africa
Summary
I am a professional with extensive experience in regional and international relations, planning and project management. i am proficient in Microsoft Office Suite, including Excel, Word, PowerPoint, Publisher, and Outlook. I demonstrate strong communication skills and cultural awareness, excelling in customer service, regional and international relations and event and meeting facilitation. I work well with budget management, database management, procurement and purchasing. My career goal is to leverage expertise in a dynamic organisation to drive impactful projects and foster international collaboration.
I offer strong organisational and communication skills, backed by my ability to manage multiple tasks and coordinate team efforts. I have strong knowledge about project management principles, timelines, and resource allocation. I am ready to use and develop problem-solving, leadership, and time-management skills in communication and regional and international relations roles.
Overview
17
17
years of professional experience
2008
2008
years of post-secondary education
1
1
Certification
Work history
PROJECT COORDINATOR: AFRAC AND SADCA SECRETARIATS
SOUTH AFRICAN NATIONAL ACCREDITATION SYSTEM (SANAS)
Pretoria, South Africa
09.2013 - 04.2025
- Day to day management of two Regional Secretariat projects (SADC and Africa) both hosted by South Africa through SANAS
- Developing and implementing the annual programme workplans within annual budget, and assisting with reporting monthly and quarterly variances, and ensuring the programmes are in compliance with the PFMA
- Liaising with development partners and funding partners on behalf of the AFRAC and SADCA. Seeking/securing funding for projects/activities.
- Procurement for any outsourced services in line with the SANAS procurement processes and within budgets.
- Implementation and maintenance of the AFRAC and SADCA Management Systems in accordance with international requirements (International Laboratory Accreditation Cooperation (ILAC) and the International Accreditation Forum (IAF) and ISO/IEC17011 standard requirements)
- Planning for, communication of and logistical arrangements for all AFRAC/SADCA events (i.e. events, meetings, trainings, workshops, exhibitions, etc).
- Assisting with the Mutual Recognition Arrangement (MRA) records keeping pertaining to Internal Audits, Peer Evaluations, Peer Evaluators, Meetings and Decision making
- Supporting the SADCA and AFRAC Chairs of the General Assembly (GA), Executive Committee (EXCO), MRA Committee, Technical Committee and producing minutes, workplans and resolutions.
- Document Control and Records Management
- Coordinating/planning training activities for SADCA and AFRAC Peer Evaluators, Committees and Members
- Drafting Annual Reports, articles, Newsletters and Reports
- Liaising with the SADC Secretariat on matters pertaining to Accreditation.
- Representing SADCA and AFRAC at various regional and international meetings.
- Managing the content and updating the SADCA and AFRAC website.
- Managed communication amongst project team members to foster collaboration.
- Established effective working relationships with stakeholders for smooth project progression.
SALES REPRESENTATIVE
CERES BEVERAGE GROUP (PEPSI DIVISION: PRETORIA NORTH)
Rosslyn, Pretoria , South Africa
06.2012 - 09.2013
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
- Maintained thorough records of all sales activities to ensure transparency.
- Coordinated with logistics team for timely product deliveries, ensuring customer satisfaction.
- Educated customers about product features and benefits, driving informed purchasing decisions.
- Collecting and reporting on competitor competition.
- Compiling and implementing sales and promotional plans.
- Negotiating and managing price and shelf space.
- Managing service levels.
- Controlling debtors and product returns.
- Administering sales documents and reports, deals and credit notes.
- Generating leads, Customer cold calling.
- Obtaining new customers and increasing distribution levels.
MARKETING AND COMMUNICATION ADMINISTRATOR
SENTECH
Fourways, Johannesburg, South Africa
11.2011 - 05.2012
- Branding at events and exhibitions and purchasing of promotional material and items.
- Daily media monitoring coverage of the organisation.
- Supporting the planning and coordination of communication campaigns and internal and external event
- Assisting with communication research
- Assisted with the maintenance and updating of the company website to ensure information accuracy.
- Facilitated positive public relations through proactive community outreach initiatives.
- Managed and coordinated schedules for smooth departmental operations.
- Assisted in enhancing internal communication by creating clear, concise employee weekly updates.
- Prepared detailed reports, providing valuable insights into business performance.
- Assisted in organising corporate events, enhancing company image.
- Wrote and contributed articles to internal newsletter to highlight important developments of company.
- Participated in strategic planning meetings, contributing valuable input on branding efforts.
TEAM ASSISTANT: MARKETING AND COMMUNICATION
SOUTH AFRICAN NATIONAL ACCREDITATION SYSTEM (SANAS)
Pretoria, South Africa
03.2011 - 11.2011
- Events coordination and branding.
- Participation at exhibitions and conferences providing improved brand visibility by implementing targeted marketing strategies at events and exhibitions.
- Manageing stock control of promotional material.
- Arranging travel logistics for the team.
- Prepared detailed reports, ensuring transparency in team activities.
- Created comprehensive minutes of meetings to facilitate follow-ups on action points agreed upon during discussions.
- Provided support during audits-ensuring all documentation was up-to-date and readily available.
- Completed administration tasks to relieve pressure on marketing and communications management teams.
- Increased brand visibility by implementing strategic marketing initiatives.
- Expanded customer base through targeted marketing campaigns and events.
- Operated and maintained field communications equipment.
- Managed internal and external communications with Stakeholders for improved efficiency.
PROMOTER
JO PROMOTIONS
11.2010 - 04.2011
- In store face to face wine promotions
INTERN: STAKEHOLDER RELATIONS AND MEDIA SERVICES
DEPARTMENT OF CORRECTIONAL SERVICES
Pretoria, South Africa
04.2009 - 01.2010
- Daily media monitoring and evaluation, maintaining media contacts database
- Assisting with editing and proof reading of memos and documents
- Supporting the drafting of a communications and media strategy
- Organizing Stakeholders meetings and round table discussions with external members of the department
- Administration work and filing for the directorate
- Forwarding invites to the media along with media briefings
- Communicating information to regional communicators and organizing meetings
- Assisting with Branding and organizing of events and in the marketing and promotion of the department
MARKETING AND EVENTS COORDINATOR
CLIP CSI PROJECT GROUP
02.2008 - 10.2008
- Organising meetings and seeing clients
- Seeking ways to improve the living conditions of the NGO
- Planning events and seeking sponsors and donors for the NGO
- Inviting the media to the events and supplying statements and answering of questions
- Drawing up of a communications and public relations strategy for the CSI Project
SALES CONSULTANT
STUTTAFORDS CLOTHING
12.2007 - 04.2008
- Ensuring the sales floor is neatly packed and all clothing is properly displayed
- Handling customer queries
- Cashier duties
- Stock taking
Education
Grade 12/Matric - English, Afrikaans, Economics, Business Economics, Criminology, Mercantile Law
Founders Community School
NDip - International Relations, Communication Science, Public Relations, Media Studies, English for PR, Economics, Introduction to International Trade, Word Processing
Tshwane University of Technology
01.2007 - 01.2009
BA - Communication Studies, Communication Law, Development Studies, Public Administration, Communication Research, Marketing, Consumer Studies
UNISA
Skills
- Microsoft Office Suite: (Excel, Word, PowerPoint, Publisher, Outlook)
- Experience with international relations
- Communication proficiency
- Customer Service
- Cultural awareness
- Strategic planning
- Project Management
- Budget management
- Database management
- Procurement and purchasing
- Meeting facilitation
Websites
Languages
English
Fluent
Zulu
Fluent
Sotho
Upper intermediate
Ndebele
Upper intermediate
Contactable References
- Ms. Lesedi Aphiri, SANAS, Human Resource Administrator, 0127408528/0720924340
- Ms. Tshenolo Molamu, SANAS, Manager: Marketing and Communications, 0127408422
- Mr Mandla Masilela, Ceres Beverage Group, Sales Manager, 0822227599/0725001611
- Ms. Nthabeleng Mokitimi, SENTECH, Manager: Communications and CSI, 0116917017/082440557
Personal Information
- Date of birth: 06/01/88
- Gender: Female
- Nationality: South African
- Marital status: Single
Certification
- SANAS Internal Auditing Course (ISO/IEC 17011:2017 – 4 – 8 November 2024
- Blended Learning Training Course “Quality Infrastructure for Sustainable Development”. Offered by the Physikalisch - Technische Bundesanstalt (PTB), Germany - February – October 2014.
- SANAS Accreditation ISO/IEC 17011 and IAF/ILAC A3 Awareness Course – 7 October 2013.
- Health and Safety Representative Training – 1 November 2024
- Presentation Skills - 2020
- Emotional intelligence – 29 – 20 September 2014.
- Brilliant Business Writing Course – 23 – 24 March 2015
- Project Management Training - 21 – 23 June 2016
Timeline
PROJECT COORDINATOR: AFRAC AND SADCA SECRETARIATS
SOUTH AFRICAN NATIONAL ACCREDITATION SYSTEM (SANAS)
09.2013 - 04.2025
SALES REPRESENTATIVE
CERES BEVERAGE GROUP (PEPSI DIVISION: PRETORIA NORTH)
06.2012 - 09.2013
MARKETING AND COMMUNICATION ADMINISTRATOR
SENTECH
11.2011 - 05.2012
TEAM ASSISTANT: MARKETING AND COMMUNICATION
SOUTH AFRICAN NATIONAL ACCREDITATION SYSTEM (SANAS)
03.2011 - 11.2011
PROMOTER
JO PROMOTIONS
11.2010 - 04.2011
INTERN: STAKEHOLDER RELATIONS AND MEDIA SERVICES
DEPARTMENT OF CORRECTIONAL SERVICES
04.2009 - 01.2010
MARKETING AND EVENTS COORDINATOR
CLIP CSI PROJECT GROUP
02.2008 - 10.2008
SALES CONSULTANT
STUTTAFORDS CLOTHING
12.2007 - 04.2008
NDip - International Relations, Communication Science, Public Relations, Media Studies, English for PR, Economics, Introduction to International Trade, Word Processing
Tshwane University of Technology
01.2007 - 01.2009
BA - Communication Studies, Communication Law, Development Studies, Public Administration, Communication Research, Marketing, Consumer Studies
UNISA
Grade 12/Matric - English, Afrikaans, Economics, Business Economics, Criminology, Mercantile Law
Founders Community School
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