Fikile Mdiniso
Data And Analytics Manager
Johannesburg,GP
Summary
Dynamic Data Engineering and Analytics Manager with a proven track record at MTN Group, driving strategic initiatives that enhanced operational efficiency and reduced costs. Expert in advanced analytics and cross-functional collaboration, I foster team development while delivering impactful data solutions that empower decision-making and optimize performance.
As Founder of Infinite Tech Space, I lead the organization's mission to bridge the digital divide by empowering underserved communities through technology education, digital skills development, innovation programs, mentorship, and access to opportunities in the technology sector. She drives strategic partnerships, fundraising, governance, and program execution, ensuring sustainable impact and inclusive participation in Africa's digital economy.
Overview
2027
2027
years of professional experience
Work History
Data Engineering and Analytics Manager
MTN Group
2023 - Current
- Led data-driven strategy development to optimize customer engagement and retention initiatives.
- Oversaw implementation of advanced analytics tools, enhancing reporting accuracy and decision-making speed.
- Mentored team members on best practices in data analysis and visualization techniques.
- Collaborated with cross-functional teams to identify key performance indicators and assess business impacts.
- Streamlined data collection processes, reducing reporting turnaround time by implementing automated solutions.
- Conducted regular training sessions to enhance team capabilities in analytics methodologies and tools usage.
- Drove continuous improvement initiatives, resulting in increased operational efficiency and reduced costs through analytics insights.
- Created custom dashboards and interfaces designed specifically to suit customer needs and priorities for optimal performance.
- Mentored junior analysts in the application of statistical methods, elevating their analytical skills and contributing to team success.
- Led cross-functional teams in the design and implementation of company-wide analytics initiatives, fostering a data-driven culture.
- Standardized methodology for measuring KPIs across departments to provide consistent performance tracking and evaluation metrics.
- Collaborated with IT teams to develop scalable solutions for data storage and processing needs, supporting the growth of analytics capabilities within the organization.
- Improved data-driven decision making by implementing advanced analytics techniques and tools.
- Streamlined data collection processes to enhance accuracy and reduce errors, ensuring high-quality datasets for analysis.
- Automated reporting processes using visualization tools such as PowerBI, increasing efficiency and enabling real-time insights for stakeholders.
- Managed vendor relationships to ensure the timely delivery of high-quality data and analytics services, enhancing the value provided by external partners.
- Identified opportunities for cost savings through thorough analysis of financial data, reducing operational expenses.
- Designed custom dashboards tailored to stakeholder needs, providing at-a-glance insights into key performance metrics.
Founder and CEO
Infinite Tech Space
2023 - Current
- Define and communicate the organization's vision, mission, and strategic direction.
- Establish and maintain the legal, governance, and compliance framework of the NPO.
- Lead fundraising initiatives, grant applications, sponsorships, and donor engagement activities.
- Develop strategic partnerships with government, private sector, academia, and non-profit organizations.
- Champion digital inclusion and equitable access to technology for underserved communities.
- Design and oversee technology education, digital skills, and innovation programs.
- Identify community challenges and develop technology-driven solutions to address social and economic needs.
- Lead organizational growth, sustainability, and long-term impact planning.
- Manage stakeholder relationships and serve as the primary spokesperson and ambassador for the organization.
- Oversee program implementation, monitoring, evaluation, and impact measurement.
- Build, mentor, and empower teams, volunteers, and community leaders.
- Promote STEM education, digital literacy, entrepreneurship, and innovation.
- Secure resources, technology tools, and infrastructure required to support organizational objectives.
- Advocate for policies and initiatives that support digital transformation and inclusion.
- Ensure financial stewardship, accountability, and transparent reporting to stakeholders.
- Foster a culture of collaboration, innovation, learning, and continuous improvement.
- Represent the organization at conferences, industry forums, and community engagements.
- Develop and execute outreach programs that increase technology awareness and participation.
- Drive initiatives that empower women, youth, and marginalized groups through technology.
- Measure and communicate the social impact and outcomes of organizational program
Lead Data Engineer
MultiChoice City
2020 - 2023
- Led design and implementation of scalable data pipelines to support analytics and reporting initiatives.
- Mentored junior engineers, fostering skill development and enhancing team performance.
- Optimized ETL processes, reducing data processing time and improving efficiency across systems.
- Collaborated with cross-functional teams to gather requirements and deliver data solutions aligned with business goals.
- Developed data models that improved accuracy of insights for decision-making processes.
- Implemented best practices for data governance, ensuring compliance with industry standards and regulations.
- Evaluated new technologies and tools to enhance data engineering capabilities within the organization.
- Conducted code reviews and provided feedback to maintain high-quality standards in software development processes.
- Delivered high-quality code reviews for colleagues'' contributions following established coding standards and best practices, maintaining consistency throughout projects.
- Implemented monitoring systems to proactively identify potential bottlenecks in the data pipeline, ensuring optimal performance at all times.
- Increased efficiency of ETL processes by automating manual tasks, reducing processing time and resource consumption.
- Enhanced data quality and reliability for real-time analytics by designing and deploying robust data pipelines.
- Optimized data processing by implementing cutting-edge data engineering techniques and tools.
- Identified areas for improvement within existing ETL frameworks to maximize efficiency without sacrificing accuracy or integrity of results produced during transformations applied on ingested datasets.
- Mentored junior engineers on best practices in data engineering, fostering a culture of continuous learning and improvement within the team.
- Collaborated on ETL (Extract, Transform, Load) tasks, maintaining data integrity and verifying pipeline stability.
- Compiled, cleaned and manipulated data for proper handling.
- Analyzed large datasets to identify trends and patterns in customer behaviors.
Senior/Principal Data Engineer
IQ Business Solutions
2018 - 2019
- Led cross-functional teams to streamline operational processes, enhancing overall efficiency.
- Developed and implemented strategic initiatives to improve service delivery across multiple projects.
- Mentored junior staff, fostering professional development and knowledge sharing within the team.
- Analyzed project performance data to identify areas for improvement and drive key decision-making.
- Collaborated with stakeholders to define project scopes and deliverables, ensuring alignment with business objectives.
- Facilitated workshops focused on process optimization, leading to enhanced team productivity and morale.
- Delivered exceptional client experiences by cultivating strong relationships and addressing concerns in a timely manner.
- Mentored junior team members, fostering their professional growth and supporting the development of future organizational leaders.
- Implemented data-driven decision-making processes to enhance overall business performance and profitability.
Senior BI Consultant
CyberPro Consulting
2017 - 2018
- Led data visualization projects using Tableau to enhance client reporting and decision-making processes.
- Developed and optimized ETL processes utilizing SQL and Alteryx for efficient data integration.
- Mentored junior analysts on best practices in BI tools, improving team productivity and output quality.
- Collaborated with stakeholders to define KPIs, aligning BI strategies with business objectives.
- Streamlined reporting workflows by automating routine tasks, reducing manual error rates significantly.
- Conducted comprehensive data analysis to identify trends, providing actionable insights to senior management.
- Implemented best practices for maintaining data integrity across multiple platforms and systems.
- Evaluated existing business intelligence infrastructure, identifying areas for improvement and recommending solutions based on industry best practices.
- Collaborated with cross-functional teams to define, develop, and deploy BI projects in a timely manner.
- Streamlined reporting processes by automating manual tasks and consolidating information sources.
- Continuously monitored emerging industry trends in order to recommend innovative approaches that would enhance clients'' competitiveness within their respective markets.
- Championed knowledge sharing among team members, facilitating the exchange of best practices and lessons learned from past projects.
- Conducted detailed end-user requirements gathering sessions to inform the design of tailored BI solutions.
- Demonstrated adaptability and flexibility in managing shifting priorities and tight deadlines within fast-paced environments.
- Liaised with DevOps team to integrate business intelligence assets into future development lifecycles.
BI Consultant
Adapt IT
2016 - 2017
- Analyzed complex datasets to derive actionable insights for client decision-making.
- Developed and implemented BI solutions using Tableau and Power BI to visualize key performance metrics.
- Collaborated with cross-functional teams to identify business requirements and translate them into technical specifications.
- Mentored junior analysts on data modeling techniques and best practices in reporting methodologies.
- Assisted clients in defining KPIs and performance metrics, enabling accurate tracking of progress towards strategic goals.
- Leveraged visualization techniques, making it easier for stakeholders to understand complex patterns within their data.
- Developed automated reporting solutions to save time and reduce manual effort in generating reports.
- Collected data from wide-ranging sources.
- Analyzed data to identify root causes of problems and recommend corrective actions.
- Created dashboards to monitor and track key performance indicators.
- Collaborated with stakeholders to identify business needs and data sources.
- Utilized data visualization techniques to present and explain complex data sets.
Business Intelligence Developer
RedScreen
2014 - 2016
- Developed interactive dashboards using Tableau/PowerBI to visualize key performance indicators.
- Collaborated with cross-functional teams to gather and analyze business requirements for reporting solutions.
- Created SQL queries to extract, transform, and load data from various sources into data warehouses.
- Conducted data analysis to identify trends, patterns, and insights to support strategic decision-making.
- Collaborated with cross-functional teams to gather requirements and create tailored BI reports for stakeholders.
- Ensured data quality and integrity by implementing rigorous validation methods within the business intelligence framework.
- Optimized data processing for faster insights by designing efficient ETL processes and data models.
- Maintained proficiency with latest database technologies.
- Created data analysis tools to allow teams to query acquired information for unique details.
- Compiled, maintained and developed database systems for tracking tailored content reports.
- Wrote and optimized SQL statements to assist business intelligence practices.
- Built databases and table structures for web applications.
- Automated BI reports for secure virtual server environment.
System Analyst Developer
Alexander Forbes
2012 - 2014
- Analyzed system requirements and specifications to ensure alignment with business needs.
- Developed and maintained software applications to enhance operational efficiency.
- Collaborated with cross-functional teams to troubleshoot and resolve system issues.
- Implemented quality assurance processes to ensure accuracy in software development.
- Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
- Analyzed existing systems and databases and recommended enhancements to solve business needs
- Reduced system downtime by proactively addressing potential issues and providing timely technical support to users.
- Collaborated closely with cross-functional teams for seamless integration of new systems into existing infrastructure.
- Streamlined business processes by developing and implementing custom software solutions.
- Enhanced user experience with the development of intuitive user interfaces and navigation tools.
- Improved system efficiency by identifying and resolving software bugs and performance bottlenecks.
Junior Application Developer
Gijima Technology People
2011 - 2012
- Developed and maintained user-friendly web applications using HTML, CSS, and .NET.
- Created technical documentation for application processes and user guides for end-users.
- Supported testing phases by writing test cases to validate application performance and reliability.
- Engaged in agile development practices, contributing to daily stand-ups and sprint planning sessions.
- Collaborated with team members for successful completion of software development projects within deadlines.
- Worked closely with stakeholders to gather requirements, translating them into actionable tasks for seamless application development.
- Collaborated with senior developers to troubleshoot and resolve software issues efficiently.
- Assisted in integrating third-party APIs to enhance application functionality and user experience.
- Participated in code reviews to ensure adherence to quality standards and best practices.
Education
Master of Science - Business Analytics And Artificial Intelligence
University of Lancashire
United Kingdom 04.2001 -
Executive Certification - Accounting And Finance
Gordon Institute of Business Science (GIBS)
Johannesburg, South Africa 04.2001 -
Executive Certificate - Women's Leadership Development Program
Said Business School, University of Oxford
United Kindom 04.2001 -
Executive Certificate - Strategy, Innovation And Design Thinking
Gordon Institute of Business Science (GIBS)
Johannesburg, South Africa 04.2001 -
Post Graduate Diploma - Management Practice
Henley Business School
Johannesburg, South Africa 04.2001 -
Bachelor in Technology - Information And Communication Technology
Vaal University of Technology
Vanderbijlpark, South Africa 04.2001 -
Skills
Visionary leadership
Consulting
Entrepreneurial leadership
Leadership and people development
Change and growth management
Process improvement
Strategic business planning
Community outreach
Cross-functional collaboration
Program administration
Regulatory compliance
Organizational development
Articulate communication
Service delivery oversight
Solution innovation
Timeline
Master of Science - Business Analytics And Artificial Intelligence
University of Lancashire
04.2001 -
Executive Certification - Accounting And Finance
Gordon Institute of Business Science (GIBS)
04.2001 -
Executive Certificate - Women's Leadership Development Program
Said Business School, University of Oxford
04.2001 -
Executive Certificate - Strategy, Innovation And Design Thinking
Gordon Institute of Business Science (GIBS)
04.2001 -
Post Graduate Diploma - Management Practice
Henley Business School
04.2001 -
Bachelor in Technology - Information And Communication Technology
Vaal University of Technology
04.2001 -
Data Engineering and Analytics Manager
MTN Group
2023 - Current
Founder and CEO
Infinite Tech Space
2023 - Current
Lead Data Engineer
MultiChoice City
2020 - 2023
Senior/Principal Data Engineer
IQ Business Solutions
2018 - 2019
Senior BI Consultant
CyberPro Consulting
2017 - 2018
BI Consultant
Adapt IT
2016 - 2017
Business Intelligence Developer
RedScreen
2014 - 2016
System Analyst Developer
Alexander Forbes
2012 - 2014
Junior Application Developer
Gijima Technology People
2011 - 2012