Fikile Leticia
Sales Representative
Polokwane
Summary
Dynamic sales professional with a proven track record at Clover SA Pty Ltd, adept at driving customer satisfaction and increasing sales volumes. Recognized for exceptional attention to detail and the ability to develop practical solutions. Skilled in team leadership and negotiation, consistently optimizing product offerings to enhance customer experience.
Overview
8
8
years of professional experience
Work History
Sales Representative
Clover SA Pty Ltd
Polokwane
11.2023 - Current
- Increase sales volumes in stores
- Prepare route plans and adhere to call cycles
- Complete sales administration
- Liaise with customers at store level
- Introduce appropriate measures to address customer needs
- Provide service to customers through sales processes
- Develop and maintain excellent customer relations
- Support customers with appropriate sales procedures
- Ensure constant stock availability
- Minimize stock returns
- Maintain facings
- Monitor and report on sales volumes and pricing
- Record and report on sales per outlet and product category
- Implement negotiated prices
- Optimise basket of principal products
- Negotiate optimisation of basket
- Introduce new products and Principals
- Arrange launches and promotional material
Call Center Agent, Inbound and Outbound Sales
Clover SA Pty Ltd
Roodepoort, Gauteng
11.2017 - 10.2023
• Completed a call Centre learner ship.
• Have worked as the second in charge of the team leader.
• Have managerial skills and know how to lead a team.
• Responsible for driving customer service and sales.
• Resolving and escalating customer complaints, requests and issues timeously.(Inbound and outbound agent)
• Truck tracking.
Education
No Degree -
Somavugha High School
Mokopane, South Africa 04.2001 -
Skills
KEY SKILLS
Timeline
Sales Representative
Clover SA Pty Ltd
11.2023 - Current
Call Center Agent, Inbound and Outbound Sales
Clover SA Pty Ltd
11.2017 - 10.2023
No Degree -
Somavugha High School
04.2001 -