Summary
Overview
Work History
Education
Skills
References
Interests
WEBSITES AND SOCIAL LINKS
Certification
Timeline
Generic
Fikile Kule

Fikile Kule

Shop Assistant
Johannesburg South

Summary

I am an enthusiastic and dedicated individual with nine years of experience in retail environment, eager to contribute my skills as a Shop Assistant. With a strong work ethic and passion for customer service, I am committed to creating a positive shopping experience for every customer, and I thrive in team environments.

Overview

10
10
years of professional experience
2
2
Certifications
3
3
Languages

Work History

Shop Assistant

Roots Butchery
01.2015 - 01.2025
  • Maintained accurate cash handling, Achieving 100% error free audits
  • Collaborate with team to enhance store displays, driving foot traffic
  • Trained new staff, improving team productivity and service quality
  • Resolve customer complaints swiftly, enhancing brand loyalty.
  • Demonstrated product knowledge, leading to higher customer engagement.
  • Processed transactions efficiently, reducing wait time by 20%
  • Delivered exceptional customer service, boosting satisfaction ratings.

Education

High School Diploma -

Seanamarena high school
South Africa/Mapetla
01-2011

Skills

Team Collaboration

Conflict Resolution

Customer Service

Cash Handling

Product knowledge

Point of Sales system

References

Mbali, Supervisor, 0683357538, Roots Butchery

Interests

Playing Board Games, Playing Netball, Volunteering

WEBSITES AND SOCIAL LINKS

My LinkedIn profile https://www.linkedin.com/in/fikile-kule-16b12b3b3

Certification

Butcher/Shop Assistant

Timeline

Business Analysis & Process Management

02-2026

Butcher/Shop Assistant

06-2019

Shop Assistant

Roots Butchery
01.2015 - 01.2025

High School Diploma -

Seanamarena high school
Fikile KuleShop Assistant