Fikile Kule
Shop Assistant
Johannesburg South
Summary
I am an enthusiastic and dedicated individual with nine years of experience in retail environment, eager to contribute my skills as a Shop Assistant. With a strong work ethic and passion for customer service, I am committed to creating a positive shopping experience for every customer, and I thrive in team environments.
Overview
10
10
years of professional experience
2
2
Certifications
3
3
Languages
Work History
Shop Assistant
Roots Butchery
01.2015 - 01.2025
- Maintained accurate cash handling, Achieving 100% error free audits
- Collaborate with team to enhance store displays, driving foot traffic
- Trained new staff, improving team productivity and service quality
- Resolve customer complaints swiftly, enhancing brand loyalty.
- Demonstrated product knowledge, leading to higher customer engagement.
- Processed transactions efficiently, reducing wait time by 20%
- Delivered exceptional customer service, boosting satisfaction ratings.
Education
High School Diploma -
Seanamarena high school
South Africa/Mapetla 01-2011
Skills
Team Collaboration
Conflict Resolution
Customer Service
Cash Handling
Product knowledge
Point of Sales system
References
Mbali, Supervisor, 0683357538, Roots Butchery
Interests
Playing Board Games, Playing Netball, Volunteering
WEBSITES AND SOCIAL LINKS
My LinkedIn profile https://www.linkedin.com/in/fikile-kule-16b12b3b3
Certification
Butcher/Shop Assistant
Timeline
Business Analysis & Process Management
02-2026
Butcher/Shop Assistant
06-2019
Shop Assistant
Roots Butchery
01.2015 - 01.2025
High School Diploma -
Seanamarena high school