Fidel Chipfunde
Bartender
Cape Town
Summary
One of the best bartenders
Fast services and calm
Never under pressure always calm in any situation and provides the best service for the customers
One of the best mixologists good at making cocktails from scratch
Overview
4
4
years of professional experience
Work History
Bartender
Sheryl
01.2021 - Current
- Kept bar presentable and well-stocked to meet customer needs.
- Served high customer volumes during special events, nights, and weekends.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
- Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
- Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
- Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
- Worked at Harrington cocktails lounge from 2020 to 2025
- Worked at Souk lounge
- Worked at Greenpoint cricket club
- Currently working at Oranjezitch City Farm Market
Education
Bachelor Of Arts - Art
12.2021
Skills
Beverage preparation
Payment processing
Suggestive selling
Food service
Customer service
Handling difficult customers
Customer service expertise
Patience and tolerance
Strong multitasking
Team player attitude
Responsible alcohol service
Engaging personality
Changing beer kegs
Creative mixology
Mixology
Outstanding customer service
Timeline
Bartender - Sheryl
01.2021 - Current
Maitland High School - Bachelor Of Arts, Art