Fhatuwani Daswa
Team Leader And Stock Inventory Controller
Polokwane,LP
Summary
Detail-oriented professional with a strong background in customer service and problem-solving. Known for implementing safety standards and improving warehouse processes to enhance efficiency and ensure customer satisfaction.
Results-driven Inventory Controller with expertise in warehouse logistics and safety protocols. Proven track record in reducing accidents and optimizing team performance while ensuring timely order fulfillment and exceptional customer service.
Overview
7
7
years of professional experience
Work History
Senior Inventory Controller
PEDROS DC
01.2026 - Current
- Organized records of vehicles, schedules and completed orders.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
- Developed and maintained knowledgeable and productive team of employees.
- Reduced worker accidents by implementing improved safety standards and monitoring procedures.
- Collaborated with manufacturing and supply chain management.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Self-motivated, with a strong sense of personal responsibility.
Retail Supervisor
Checkers
01.2023 - 03.2026
- Enhanced store appearance with regular maintenance, cleaning, and organization of merchandise areas.
- Supported inventory management tasks including ordering stock items and conducting physical inventory counts ensuring proper stock levels.
- Coordinated merchandising displays, signage and sales enablement.
- Trained and oriented associates to maximize team performance.
- Resolved conflicts among staff members professionally and fairly, maintaining a cohesive team dynamic.
- Trained new employees on store policies, procedures, and sales techniques to enhance their performance.
- Monitored loss prevention efforts to minimize theft incidents and maintain overall store security.
- Analyzed sales reports to identify trends and opportunities for increased revenue generation within the retail space.
- Kept merchandise fresh by monitoring use of proper stock rotation procedures and setting up promotions to move out aging products.
- Reduced employee turnover rate by fostering a positive work environment with open communication channels.
- Collaborated with management to develop sales goals and strategies that aligned with company objectives.
- Oversaw compliance with safety regulations creating a safe shopping experience while reducing potential liabilities for the store.
- Adapted staffing schedules according to peak hours and seasonal demands for optimal customer service coverage.
- Boosted store sales through effective merchandising, product placement, and promotional displays.
Team Leader
Pedro's DC
12.2025 - 01.2026
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Stock Clerk
Checkers
02.2019 - 01.2023
- Checked and pulled defective or expired products from shelves.
- Completed physical inventory counts each month.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Assisted customers in locating desired items, providing exceptional service and promoting customer satisfaction.
- Answered customer questions and provided detailed product information.
- Reduced stock discrepancies by conducting regular audits and promptly addressing any issues discovered.
- Ensured timely order fulfillment with accurate picking, packing, and shipping of customer orders.
- Handled merchandise returns with care, ensuring proper documentation and placement back into inventory.
- Supported inventory control initiatives with thorough documentation of received shipments and distributed products.
- Enhanced stockroom efficiency through meticulous tracking and consistent updating of product locations.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
Education
EDUCATION - Education
Unisa
Polokwane 04.2001 -
High School Diploma -
SHONDONI
04.2001 -
Skills
Teamwork
Teamwork and collaboration
Warehouse logistics
Customer service
Warehouse safety
Problem-solving
Vehicle inspection
Time management
Timeline
Senior Inventory Controller
PEDROS DC
01.2026 - Current
Team Leader
Pedro's DC
12.2025 - 01.2026
Retail Supervisor
Checkers
01.2023 - 03.2026
Stock Clerk
Checkers
02.2019 - 01.2023
EDUCATION - Education
Unisa
04.2001 -
High School Diploma -
SHONDONI
04.2001 -
REFERENCES
Mr Ntsako Nkuna
checkers Branch Manager
contact :0796221671
Mrs Zodwa Ngobeni
Pedro's production supervisor
0728590280