Fezeka Saba
Management Assistant/ Office Administration
Delft
Summary
Dynamic administrative professional with extensive experience at Msengeni P.S, excelling in file and database management. Proven track record in enhancing office efficiency and customer satisfaction through strong organizational skills and problem-solving abilities. Successfully trained new clerks, improving team integration by 30%. Proficient in Microsoft Office and adept at multitasking in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Clerk
Department of Education at Msengeni P.S
06.2025 - 11.2025
- Maintained filing system and organized customer documents for easy retrieval of information.
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
- Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
- Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
- Improved response times to customer inquiries, implementing new filing system for quicker access to information.
- Optimized office space usage, arranging workstations to maximize productivity.
- Enhanced customer service with timely and accurate information when handling inquiries.
- Assisted in budget preparation to ensure financial efficiency within department.
- Processed incoming and outgoing mail and packages according to established administrative support duties.
Clerk
Uncedo Service Taxi Association
01.2020 - 05.2025
- Maintained filing system and organized customer documents for easy retrieval of information.
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
- Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
- Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
- Improved response times to customer inquiries, implementing new filing system for quicker access to information.
Education
Diploma - Management Assistant
King Hintsa Tvet College
Willowvale Camps08.2020
NQF Level 4 - Office Administration
King Hintsa Tvet College
Willowvale Camps12.2015
Skills
Administrative tasks
Reference
Mr L.V. Zweni
Relationship: Principal
Department: Msengeni P.S
Contact number: 0839607399
Mr X Skolo
Relationship: Secretary
Department: Uncedo Service Taxi Association
Contact number:0780551152
Timeline
Clerk
Department of Education at Msengeni P.S
06.2025 - 11.2025
Clerk
Uncedo Service Taxi Association
01.2020 - 05.2025
Diploma - Management Assistant
King Hintsa Tvet College
NQF Level 4 - Office Administration
King Hintsa Tvet College