Summary
Overview
Work History
Education
Skills
Short Courses
Professional Development Certificates
Timeline
Hi, I’m

Fezeka Baliso

Strategy And Operationalisation, Public Policy Administration And Stakeholder Management
City of Tshwane
Fezeka Baliso

Summary

With a diverse global professional background in Public Policy Administration, Strategy and Operations, Parliament and Government Stakeholder Engagement, and Reputation Risk Management, I bring a wealth of skills and expertise to excel as an Executive. Previously, I made significant contributions as a Business Executive for Institutional Cooperation at the Auditor General South Africa (AGSA), driving the organization's growth and success. Prior to that, I held key positions as a Senior Manager in the Office of Auditor-General and as the Manager in the Office of Deputy Auditor-General (CEO). My experience also includes roles such as Deputy Director of Operations Policy at the Department of Defence, Principal Communications Officer at the Department of Defence, Office Manager at Reproductive Rights Alliance (NPO), Administrative Researcher in the Parliament of South Africa, National Assembly, and Social Worker at Khayamandi Home for Boys. Throughout my career, I have honed various skills including strategy planning, stakeholder engagement, policy formulation, business process development, reputation risk mitigation, and monitoring and reporting. Guided by a commitment to guidance and compliance, I ensure effective decision-making in achieving strategic goals.

Overview

31
years of professional experience
37
years of post-secondary education

Work History

Noflaf Business

Business Associate
10.2024 - Current

Job overview

  • Responsible for co-facilitation of strategy planning sessions and report writing
  • Successful work was done for Gauteng Provincial Legislature and Eastern Cape Provincial Legislature

Governance Committee Secretarial Services
06.2024 - Current

Job overview

Auditor-General South Africa (AGSA)

Business Executive for Institutional Cooperation
06.2012 - 08.2023

Job overview

  • Lead strategic planning, alignment and execution to drive organisation success and measurable impact
  • Build and lead a highly aligned, performing, engaged team
  • Drive leadership development programs to build management capabilities within the business unit
  • Oversee performance appraisals, employee relations
  • Accountable and responsible for all financial and material resources allocated to the business unit
  • Providing strategy guidance through leadership engagement, capacity building, formulation of policy frameworks for effective stakeholder inclusivity
  • Developed, monitored, evaluated, and provided quarterly reports for EXCO
  • Identified, assessed, and mitigated risks associated with stakeholder interactions and business unit operations
  • Leading strategy planning and operations of the Association and Public Accounts Committees from 2012 to 2018
  • Developed a stakeholder policy framework that serves as a benchmark for international organisations of Supreme Audit Institutions
  • Authored the accountability ecosystem policy in alignment with the AG's culture shift strategy
  • Established advocacy platforms with key institutions such as the National School of Government and the Competition Commission
  • Created a stakeholder management system for senior executives' decision-making
  • Provided coaching and mentoring to two senior managers who were subsequently promoted to deputy business executives
  • Led a team of Business Executives to the Federation of Audit Office of Nigeria, focusing on leadership development, stakeholder management, and Public Finance Management laws
  • Coordinated and facilitated capacity-building for Liberia's Public Accounts Committee in Liberia

Auditor-General South Africa

Senior Manager: Office of the Auditor-General of South Africa
06.2008 - 05.2012

Job overview

  • Directly reported to the Auditor-General, managing office operations, projects, and communications
  • Supported the Board (Auditor-General) and Deputy AG (CEO) in strategic planning
  • Responsible for determining the engagement strategy for all stakeholders
  • Planned and coordinated engagement between the Auditor-General, Parliament and the Government
  • Developed policy statements for the strategy and budget plan
  • Formulation of the Auditor General’s annual report foreword
  • Provided coaching and mentoring to Executive Assistants
  • Advisor for the Global Working Group of Auditors-General
  • Served as a chartered advisor to the Auditor-General during the hosting of the International Congress of Supreme Audit Institutions in 2010 in Johannesburg
  • Developed the inaugural constitutional stakeholder to engage with both constitutional and non-constitutional stakeholders
  • Successfully institutionalized the Auditor-General interaction with Parliament stakeholders
  • Initiated interactions with the Deputy President's office, resulting in the Cabinet's initial engagements
  • Developed a comprehensive template for nationwide roadshow, designed to engage all AGSA team members, as well as constitutional stakeholders, audit firms, professional organizations, academia, and civil society organizations (CSOs)
  • Formulated a blueprint for door-to-door engagements with all 263 municipalities
  • Formulated an organizational performance management template aligned with the overall accountability of the Auditor-General

Auditor-General South Africa

Manager: Office of the Auditor-General of South Africa
12.2007 - 05.2008

Job overview

  • Reported directly to the Auditor-General
  • Managed office operations, administration, projects, initiatives, and communications

Auditor-General South Africa

Manager: Office of the Deputy Auditor General (CEO)
01.2002 - 11.2007

Job overview

  • Advisor to the CEO, to facilitate the operationalisation of the strategy
  • Ensuring efficient operationalisation of the strategy
  • Management of corporate governance processes
  • Build and maintained relations with Government and Parliament senior officials
  • Consulted with international stakeholders on audit commitments and professional bodies
  • Facilitating employee consultation and senior management workshops
  • Established effective performance processes for organisational alignment

Department of Defence

Deputy Director of Operations Policy
08.1998 - 12.2001

Job overview

  • Developed, guided and aligned defence policies with national security objectives, foreign relations, and military operations
  • Ensured policy coherence with government priorities and international defence commitments
  • Managed defence relations with other nations in accordance with international agreements and national strategic interest
  • Strengthen military partnerships through diplomatic engagement and defence cooperation frameworks
  • Advised on peacekeeping deployments and the military internal role during peacetime
  • Ensured policy compliance in support of regional and global stability initiatives

Department of Defence

Principal Communications Officer
11.1996 - 07.1998

Job overview

  • Provided advice to the Secretary of Defence on communication issues
  • Liaised with media – organised press conferences
  • Built and maintained the image of the DoD and SANDF
  • Established relationships with parliamentarians and other stakeholder to visit DoD installations
  • Formulated communication strategy for DoD conferences and Public Relations Programmers
  • Liaised with Government Communication and Information Services and other departments
  • Evaluated communication programmes for alignment strategy goals and the desired outcomes

Reproductive Rights Alliance (NPO)

Office Manager
01.1996 - 09.1996

Job overview

  • Company Overview: Not For Profit Organisation (NPO)
  • Responsible for the day-to-day running of the office
  • Liaising with external stakeholders and members of the Alliance
  • Providing governance secretarial services to the board members
  • Instrument in ensuring the smooth and efficient functioning of the organisation that had affiliate members
  • Not For Profit Organisation (NPO)

Parliament of South Africa, National Assembly

Administrative Researcher
01.1995 - 12.1995

Job overview

  • Conducted research and provided administrative support to the committee for effective oversight

Khayamandi Home for Boys

Social Worker
01.1994 - 12.1994

Job overview

  • Provided social work services to children in need of care and integrated them into family life

Education

North West University

Master of Development and Management
02.2004 - 11.2004

University Overview

University of Pretoria

Honours in Political Sciences
02.2000 - 11.2002

University Overview

University of Pretoria
Pretoria

International Relations
02.1999 - 12.1999

University Overview

University of The Western Cape

Diploma in Social Work
02.1990 - 11.1993

University Overview

University of Cape Town (UCT GSB)

Certificate in International Senior Leadership and Management
04.2022 - 08.2022

University Overview

Damelin College

Certificate in Advanced Project Management
08.2003 - 12.2003

University Overview

Wits School of Governance Business

Certificate in Defence Management
05.1997 - 07.2024

University Overview

Public Relations Institute of Southern Africa

Certificate in Public Relations Practice

University Overview

Transformation Coaching Academy

Life Coach
09.2023 - 03.2024

University Overview

Sirdar

Applied Directorship Course
09.2024 - Current

University Overview

UCT Graduate School of Business
Cape Town

Design Thinking from Leadership

University Overview

  • Completed professional development in [Subject]

Skills

Operations management

Short Courses

Short Courses
  • Design Thinking, University of Cape Town, Governance School of Business (GSB)
  • Women Executive Development, UCT GSB
  • Finance for Non-Financial Executives, University of Stellenbosch Business School
  • International Defence and Diplomacy
  • Peace Support Operations, RSA Army College, Pretoria
  • Diploma in Civil-Military Strategy for Internal Development, United States Air Force Special School of Operations, Pensacola
  • Defence Orientation: Defence Diplomacy and Security & Confidence Building, The Royal Netherlands Defence College, The Hague
  • International Commanding Course on United Nations Peace Missions, Norwegian Defence International Centre, Oslo

Professional Development Certificates

Professional Development Certificates
  • Certificate in International Senior Leadership and Management, University of Cape Town Governance School of Business (UCT GSB)
  • Certificate in Strategic Leadership Through Coaching, UCT GSB
  • Certificate in Advanced Project Management, Damelin College
  • Certificate in Defence Management, Wits School of Governance
  • Certificate in Public Relations Practice, Public Relations Institute of Southern Africa
  • Transformation Life Coach, Transformation Coaching Academy
  • Applied Directorship Course, Sirdar, Ongoing

Timeline

Business Associate
Noflaf Business
10.2024 - Current
Sirdar
Applied Directorship Course
09.2024 - Current
Governance Committee Secretarial Services
06.2024 - Current
Transformation Coaching Academy
Life Coach
09.2023 - 03.2024
University of Cape Town (UCT GSB)
Certificate in International Senior Leadership and Management
04.2022 - 08.2022
Business Executive for Institutional Cooperation
Auditor-General South Africa (AGSA)
06.2012 - 08.2023
Senior Manager: Office of the Auditor-General of South Africa
Auditor-General South Africa
06.2008 - 05.2012
Manager: Office of the Auditor-General of South Africa
Auditor-General South Africa
12.2007 - 05.2008
North West University
Master of Development and Management
02.2004 - 11.2004
Damelin College
Certificate in Advanced Project Management
08.2003 - 12.2003
Manager: Office of the Deputy Auditor General (CEO)
Auditor-General South Africa
01.2002 - 11.2007
University of Pretoria
Honours in Political Sciences
02.2000 - 11.2002
University of Pretoria
International Relations
02.1999 - 12.1999
Deputy Director of Operations Policy
Department of Defence
08.1998 - 12.2001
Wits School of Governance Business
Certificate in Defence Management
05.1997 - 07.2024
Principal Communications Officer
Department of Defence
11.1996 - 07.1998
Office Manager
Reproductive Rights Alliance (NPO)
01.1996 - 09.1996
Administrative Researcher
Parliament of South Africa, National Assembly
01.1995 - 12.1995
Social Worker
Khayamandi Home for Boys
01.1994 - 12.1994
University of The Western Cape
Diploma in Social Work
02.1990 - 11.1993
Public Relations Institute of Southern Africa
Certificate in Public Relations Practice
UCT Graduate School of Business
Design Thinking from Leadership
Fezeka BalisoStrategy And Operationalisation, Public Policy Administration And Stakeholder Management