Ferzanah Zwane
Mbombela
Summary
Driven Retail Sales Associate with a proven track record at TFG, showcasing expertise in sales trends and exceptional customer service skills. Demonstrated ability to increase customer loyalty through strong relationship-building, contributing to store success. Skilled in both sales expertise and effective problem resolution, ensuring customer satisfaction and repeat business.
Overview
1
1
Certification
Work History
Retails Sales Associate
TFG
10.2024 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Education
Dibloma - General Studies
Bhekiswako Secondary School
Hazyview Mbombela Dibloma - General Studies
Bhekiswako High School
Hazyview South Africa Skills
Sales expertise
Languages
English
Beginner (A1)
Certification
Matric certifications
Timeline
Retails Sales Associate
TFG
10.2024 - Current
Dibloma - General Studies
Bhekiswako Secondary School
Dibloma - General Studies
Bhekiswako High School
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