Ferzanah Zwane
Mbombela
Summary
Driven Retail Sales Associate with a proven track record at TFG, showcasing expertise in sales trends and exceptional customer service skills. Demonstrated ability to increase customer loyalty through strong relationship-building, contributing to store success. Skilled in both sales expertise and effective problem resolution, ensuring customer satisfaction and repeat business.
Overview
1
1
Certification
Work History
Retails Sales Associate
TFG
10.2024 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Education
Dibloma - General Studies
Bhekiswako Secondary School
Hazyview Mbombela Dibloma - General Studies
Bhekiswako High School
Hazyview South Africa Skills
Sales expertise
Sales trends
Store opening and closing
Product and service sales
Languages
English
Beginner (A1)
Certification
Matric certifications
Timeline
Retails Sales Associate
TFG
10.2024 - Current
Dibloma - General Studies
Bhekiswako Secondary School
Dibloma - General Studies
Bhekiswako High School