Feroza Jamall
Operations Assistant
Durban
Summary
I am a driven and ambitious professional with a proven track record of delivering results. With 8 years of experience at A&M Logistics, I have successfully provided tally and reconciliation services for numerous clients, managing bulk receiving, stock reports, and shipping operations. Additionally, I have 2 years of on-site experience in warehousing at Manuchar SA, where I handled receiving, dispatching, and assisting with stock audits. I am passionate, hardworking, and committed to excellence.
Overview
7
7
years of professional experience
2015
2015
years of post-secondary education
7
7
Certifications
Work History
Operations Assistant
A&M Logistics
06.2018 - Current
- In my role, I am responsible for managing bulk receiving operations, ensuring accurate inventory tracking and providing clients with precise figures. I also oversee the safe storage and handling of cargo, coordinating timely shipping logistics. Additionally, I lead training initiatives for staff, focusing on procedure adherence, SOP compliance, and company policy enforcement, to ensure a high level of operational efficiency and regulatory adherence.
- My role involves preparing detailed stock reports for multiple clients, with a focus on accuracy and precision in inventory tracking.
- Providing on-site training to site staff, ensuring they are equipped with the knowledge and skills to perform their duties efficiently and effectively.
- Conducting regular site inspections and daily visits to ensure operational efficiency, adherence to procedures, and maintenance of high standards.
- Performing month-end stock confirmations and delivering detailed stock presentations, providing clients with a clear snapshot of inventory levels and positions.
- Proactive communication with clients regarding new orders, potential issues, and risk management to prevent cargo contamination, delays, or other logistics disruptions.
- Advance planning and preparation for client shipments, including documentation and attending pre-shipment planning meetings to ensure thorough preparation and coordination for each shipment.
- Performing general administrative duties to support operational efficiency, including data management, record-keeping, and office tasks.
Education
Matric -
Southlands Secondary School
Skills
- Analytical thinking
- Attention to detail
- Problem-solving
- Organizational skills
- Inventory management
- Document management
- Workflow optimization
- Customer support
Certification
Microsoft Office Excel Level 2 & Level 3 THINK360 2025-04 - Present
Additional Information
Reference
A&M Logistics
Mrs Rebecca Coppen-Ramlall
HR Administrator
Phone: 061 444 3660
A&M Logistics
Kevin Naicker
Director
Phone: 083 440 8759
Timeline
Operations Assistant
A&M Logistics
06.2018 - Current
Matric -
Southlands Secondary School
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