Summary
Overview
Work History
Education
Skills
Timeline
Generic
Feroza Chili

Feroza Chili

Front Shop Assistant/teller
Isipingo

Summary

Dynamic professional with extensive experience at Shuabi Bassa, excelling in cash handling and customer relationship building. Proven track record of enhancing customer satisfaction through exceptional service and financial advising. Adept at maintaining cash drawer accuracy and providing tailored product recommendations, ensuring a seamless shopping experience.

Overview

5
5
years of professional experience

Work History

Teller

Shuabi Bassa
10.2025 - Current
  • Processed customer transactions promptly, minimizing wait times.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Maintained cash drawer accuracy by conducting regular audits and implementing effective cash handling practices.
  • Maintained up-to-date knowledge of bank products, services, promotions, policies, regulations to better assist customers with their financial needs.

Front Shop Assistant

Shuabi Bassa
12.2020 - 10.2025
  • Conducted regular price checks to ensure accurate pricing information throughout the store.
  • Assisted customers in locating desired items, ensuring a positive shopping experience.
  • Enhanced customer satisfaction by providing exceptional service and product knowledge.
  • Provided product recommendations based on customer needs, preferences, and budget considerations.

Education

Metric - Teaching

Ihsaan Girls College
Durban Chatsworth

Skills

Cash handling

Customer relationship building

Cash handling and management

Financial advising

Timeline

Teller

Shuabi Bassa
10.2025 - Current

Front Shop Assistant

Shuabi Bassa
12.2020 - 10.2025

Metric - Teaching

Ihsaan Girls College
Feroza ChiliFront Shop Assistant/teller