Ferdi Baulackey
Estate Agent /Operations Manager
Johannesburg
Summary
Dynamic estate agent with a proven track record, excelling in contract negotiation and client relations. Expert in property Valuations and inspections, I leverage strong communication skills to foster relationships and drive successful transactions, ensuring timely closings and maximizing advertising exposure across multiple platforms.
Well-qualified Operations Manger with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Organized and dependable successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
31
31
years of professional experience
3
3
Languages
6
6
years of post-secondary education
Work History
Estate Agent
Recoin Properties
Kempton Park
12.2024 - Current
- Negotiated favorable contract terms for clients by effectively communicating their needs and preferences to sellers.
- Fostered a professional and cooperative working relationship with fellow estate agents to facilitate smooth transactions for all parties involved.
- Maximized advertising exposure by utilizing various platforms such as print media, online ads, social media channels, and direct mail campaigns.
- Accelerated transaction timelines with efficient coordination of inspections, repairs, title searches, lease and sale agreements ensuring timely closings.
Owner/Operations Manager
Lion Pride
04.2011 - 11.2024
- Overseeing daily operations: booking clients, scheduling drivers and tour guides, monitoring all vehicles on the tracking system, and making sure there is adherence to the schedule.
- Creating and implementing work process flow.
- Marketing for Google and social media, proofreading.
- Checking all quotes and invoices on a daily basis preparing monthly management accounts, managing daily entries for commission and payroll, UIF and PAYE, preparation of income and expenses for the bookkeeper.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Technical Consultant
Absa Bank
Johannesburg
01.2001 - 07.2011
- Technical sales consultant: managing all calls logged and allocated to the specified department. Daily client visits for all faulty terminals, replacing faulty devices, fixing and loading new software, replacing network cables, and power supply units.
- Implementing new merchants and providing training to merchants on fraud detection and prevention.
- Team leader: call center for platinum clients, selling new products, moving funds, and providing support on e-channel services.
- Managed multiple projects simultaneously while prioritizing deadlines effectively under pressure through meticulous organization skills and time management.
Sales Consultant
Vodacom South Africa
Sandton
01.1996 - 11.2000
- Sales consultant for inbound and outbound calls for new products and services, offered online and device support.
- Dealing with account queries for monthly billing and migration on packages.
- Credit vetting of new clients on Experian, ITC, etc., liaising with clients and dealers on new applications.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
Administrative Coordinator
Allianz Insurance
Johannesburg CBD
12.1994 - 12.1996
- Data capture controller for team
- Implemented control measures for all policies filed correctly after capturing.
- Ensuring policies are captured correctly, processing batches captured for payment. Payroll submissions for overtime and commissions.
- Supported project management efforts by tracking deadlines, maintaining documentation, and communicating progress updates to stakeholders.
- Maintained a well-organized filing system to ensure easy access to important records and documents.
Education
Diploma - Enterprise And Supplier Development
SAICA
Johannesburg, South Africa 04.2014 - 03.2016
Bachelor of Arts - Finance
Damelin
Johannesburg,South Africa 03.2006 - 03.2009
Some College (No Degree) - Computer And Information Systems Networking
Damelin
Johannesburg,South Africa 01.2007 - 01.2008
Skills
Property inspections
Timeline
Estate Agent
Recoin Properties
12.2024 - Current
Diploma - Enterprise And Supplier Development
SAICA
04.2014 - 03.2016
Owner/Operations Manager
Lion Pride
04.2011 - 11.2024
Some College (No Degree) - Computer And Information Systems Networking
Damelin
01.2007 - 01.2008
Bachelor of Arts - Finance
Damelin
03.2006 - 03.2009
Technical Consultant
Absa Bank
01.2001 - 07.2011
Sales Consultant
Vodacom South Africa
01.1996 - 11.2000
Administrative Coordinator
Allianz Insurance
12.1994 - 12.1996
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