Summary
Overview
Work History
Education
Skills
Career Achievements
Assessment Batteries
Timeline
Generic

Felicity Mthunzi

Psychometrist (Private Practice)
Centurion

Summary

Experienced Psychometrist registered with the HPCSA, with a strong background in employee relations, talent management, and organizational development. Recognized for creating collaborative work environments and implementing impactful HR strategies. Effective communicator skilled at adjusting to changing business demands, with expertise in conflict resolution, strategic planning, and optimizing workforce efficiency.

Overview

16
16
years of professional experience
2022
2022
years of post-secondary education

Work History

Human Resources Business Partner

Competition Commission
12.2024 - Current
  • Conducted exit interviews with employees leaving company to gauge areas of success and opportunities for improvement.
  • Collaborated with cross-functional teams to develop integrated solutions for business challenges.
  • Managed full cycle of recruiting, hiring, and onboarding new employees.
  • Enhanced employee engagement by implementing innovative HR programs and initiatives.
  • Assist in employee performance management, providing constructive feedback and guidance for professional growth.
  • Developed and delivered special events for company employees.
  • Facilitated effective communication between management and staff, fostering a positive work environment.
  • Support the management of disciplinary and grievance issues.
  • Maintain and manage employee records.
  • Partnered with senior leaders on organizational development initiatives for continued growth (Succession planning).
  • Managed onboarding process for new hires, ensuring smooth transition into company.
  • Led mediation sessions to resolve conflicts, promoting harmonious work environment.
  • Facilitated workshops on leadership development.
  • Partner with senior management to align HR strategies with overall business objectives.
  • Identified and implemented appropriate strategies to increase employee satisfaction and retention.
  • Distributed employee engagement surveys to identify areas of improvement.
  • Liaised between multiple business divisions to improve communications.

TALENT OFFICER

STEINMULLER
03.2016 - 11.2024
  • Management of psychometric assessments for the organization
  • Developed and implemented recruitment strategies.
  • Recruitment across different levels.
  • Utilized multichannel sourcing to increase candidate pool.
  • Organized and led external mass recruitment events.
  • Co-ordinate talent reviews and assist with succession planning.
  • HR policy development and implementation (assessment, recruitment and succession).
  • Innovated the Employee recognition program to be more transparent and of value to employees.
  • Maintaining talent information.
  • Create job descriptions for critical positions.
  • Assist with on boarding and induction.
  • Performance Management and reporting.
  • Responsible for the EWP.
  • Monthly reports, administration and filling of relevant talent information.
  • Job rotation within the HCM department (IR relations and EE planning).
  • Exit interview analysis, reporting and strategy development.

STUDENT DEVELOPMENT AND SUPPORT: ASSISTANT PRACTITIONER

TSHWANE UNIVERSITY OF TECHNOLOGY
05.2014 - 03.2016
  • Administration of: Potential Assessments
  • Student Profiling Assessments
  • Career Counselling Assessments
  • Processing Results
  • Report writing
  • Feedback to students/ Lectures and private clients
  • Record keeping
  • Liaising with respective departments and or clients and scheduling assessments
  • Monthly Reports for Training
  • Monthly statistical update
  • Student tracking on the TUT system
  • Updating and sending the Assessment Centre Account
  • General Administration for the Assessment Centre
  • Reason for leaving: To explore other aspects, I/O Psychology and gain more experience in other HR facets.

PSYCHOMETRIST

DR CAPITANA private practice
10.2013 - 04.2014
  • Administering some diagnostic assessments
  • Translating 5 of Nguni languages
  • Reason for leaving: Got a better offer at TUT and was a full time opportunity.

PSYCHOMETRIST (CONSULTANT)

SANBS
03.2013 - 05.2013
  • Administering Assessments (Psy-tech system, Magellan and Giotto) Tools utilised for development and selection purposes
  • Generating results
  • Report writing and recommendations
  • Providing feedback
  • Compiling Test Batteries for clients and advising accordingly
  • Reason for leaving: Contract Ended.

UNISA Gijima
06.2011 - 12.2011
  • Administering Assessments (15FQ+/CPP/OPP/TTB/PAPI/GRT2/Giotto accredited/Vienna/IMI)
  • Tools utilised for development and selection purposes
  • Generating results
  • Report writing and recommendations
  • Exposure to and providing feedback sessions
  • Project leader for recruiting apprentices and marketing the project
  • Project required that more than a thousand candidates be assessed due to the number which was required by the client
  • Reports in a form of a spread sheet had to be prepared and submitted for all assessed candidates
  • Reason for leaving: My internship contract ended.

HUMAN RESOURCES ADMINISTRATOR

Transalloys
03.2010 - 05.2011
  • Labour plan update and short listing
  • Invite the candidate, constitute the interview panel
  • Prepare the questions and score sheet
  • Administer work sample assessment (if applicable)
  • Administer travel reimbursement claims (if applicable)
  • Arrange for Competency Potential Assessment (CPA) (if applicable)
  • Conduct reference checks, verify qualifications and Id documents
  • Final selection and assist with decision-making
  • Prepare job offers for approval
  • Prepare contract of employment for approval
  • Employee engagement administration
  • Ensure all engagement documentation are completed and submitted to payment office
  • Ensure that relevant policies and COE are explained
  • Book employee for SHEQ induction and HR induction
  • Book employee for medical examination
  • Ensure that employee details are captured
  • Employee exit administration
  • Exit interview
  • Employee exit clearance form
  • Certificate of service and UI-19 (if applicable)
  • Employee benefits administration
  • Administer pension or provident fund benefit claims
  • Complete employee UIF registration forms
  • Prepare retirement fund claims for claim of benefits
  • Monthly ad-hoc allowances
  • Training and Development: - Coordinate the scheduling of all training and development interventions
  • Maintain training and development cost records
  • Monthly HR reports and ad-hoc Management reports
  • Organizational Development: - Compile EOS analysis and reports
  • Legal compliance and risk management
  • Implement audit report findings
  • Ensure compliance with the Labour Relations Act
  • Employment Equity Act of all recruitment processes
  • Budget and cost management for the Department
  • Generate requisition to purchase
  • Maintain and record all Departmental expenditure
  • Prepare monthly expenditure reports
  • Improve work on the operational level
  • Develop and implement a human resources system
  • Internship Program and administration with MERSETA
  • Submitting WSPIR report with MERSETA
  • Reason for leaving: To embark on an opportunity to become a Psychometrist (Qualification Completed).

FACULTY ADMINISTRATOR

University of Johannesburg
04.2009 - 10.2009
  • Manage the reception area and act as first line of contact to the function
  • Recruit and manage Student Assistants in registration process
  • Assisting HFA, Faculty Officers and the Dean's office
  • Work on ITS in assisting students with academic queries
  • Printing global records/academic records / timetables / proof of registration / registration forms / coding forms and student fees quotation
  • Typing letters for students such as acceptance letters/confirmation letters and graduation letters
  • Receiving and dispatching of student application forms
  • Processing exam applications
  • Assisted in storing and securing exam papers
  • Responsible for training of new Student Assistants
  • Task and deadline allocation to student assistants
  • Retrieving student's information for audit purposes on the University system
  • Evaluating results for applications
  • Managing students' registration process, creating student files manually and electronically on the University system
  • Organizing of graduation ceremonies for the faculty and inviting respective candidates
  • Reason for leaving: To concentrate on finishing my B.Com Honors in Industrial Psychology (Qualification Obtained).

Education

Labour Relation Management - NQF Level 4

UNISA

B.Com Honors - BCOM Hons.Industrial Psychology

University of Johannesburg
01.2009 - 03.2010

M.D. - Industrial Psychology

University of Johannesburg
Johannesburg
01.2006 - 03.2009

Skills

  • Psychometric assessment tools

  • Attention to detail

  • Interpersonal communication

  • Microsoft office

  • Conflict resolution

  • Time management

  • Teamwork and collaboration

Career Achievements

  • University, Passed both my major subjects (Human Resource Management & Industrial Psychology) with Distinction, Became a tutor for Industrial Psychology at 3rd year level (tutoring was normally only conducted by Honors students)
  • Transalloys, Developed and implemented an internship program., Advised on the inclusion of Psychometric assessments for D-Upper positions., Implemented a training system.
  • Steinmuller, Developed and implemented Assessment policy, Innovated and Implemented Employee recognition program, Increased utilization of EWP, Innovative Recruitment and Assessments techniques, Came up with Company Fun Day

Assessment Batteries

  • Vienna system (Dover)
  • EQi 2.0
  • NBI
  • Psy-tech system
  • TTB
  • Giotto
  • Speex
  • CPP
  • Hogan
  • TTS Wave
  • OHFB

Timeline

Human Resources Business Partner

Competition Commission
12.2024 - Current

TALENT OFFICER

STEINMULLER
03.2016 - 11.2024

STUDENT DEVELOPMENT AND SUPPORT: ASSISTANT PRACTITIONER

TSHWANE UNIVERSITY OF TECHNOLOGY
05.2014 - 03.2016

PSYCHOMETRIST

DR CAPITANA private practice
10.2013 - 04.2014

PSYCHOMETRIST (CONSULTANT)

SANBS
03.2013 - 05.2013

UNISA Gijima
06.2011 - 12.2011

HUMAN RESOURCES ADMINISTRATOR

Transalloys
03.2010 - 05.2011

FACULTY ADMINISTRATOR

University of Johannesburg
04.2009 - 10.2009

B.Com Honors - BCOM Hons.Industrial Psychology

University of Johannesburg
01.2009 - 03.2010

M.D. - Industrial Psychology

University of Johannesburg
01.2006 - 03.2009

Labour Relation Management - NQF Level 4

UNISA

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