Passionate Training Specialist dedicated to helping employees and learners become more productive, reach their full potential and achieve success, significance and personal growth through developing their skills. With a background in education, marketing and sales, I am committed to applying my experience and skills to contribute towards the development of others.
Overview
32
32
years of professional experience
Work History
Marketing Manager
CHRISTIAN BROTHERS’ COLLEGE ST JOHN’S
01.2018 - 06.2023
Worked closely with senior management to further the mission of the College by setting and implementing an effective marketing and communications strategy
Developed and managed College communication content on social media platforms
Increased brand awareness by developing and implementing strategic marketing campaigns.
Delivered compelling presentations to stakeholders, demonstrating the value of proposed marketing initiatives in driving student numbers.
Writing of media releases, advertisements and copy for various publications
Responsible for admission tours, special recruitment events and orientation for prospective school families
Responsible for College events including Open Days, Information Evenings and guest talks
Photography at College functions and events
Booking of media advertising and creation of content to be advertised
Weekly submission of our College news to local newspapers
Engaged with local business to create opportunities for collaboration and partnership
Liaising with local parishes, clergy and Catholic Schools Office for College and community events
Networking with NGO’s and NPO’s to initiate community service projects
Person responsible for arranging and accompanying students to community projects
Organized successful open days, showcasing products or services effectively to potential customers or partners.
Writing of parent satisfaction surveys, including analysis and collation of results and presentation of results to management team
Member of Christian Brothers’ College St John’s Board of Governors 2017-2023.
Senior Account Manager
ROCHE PRODUCTS SOUTH AFRICA
11.2005 - 12.2017
2005 - Oncology Key Account Manager responsible for Colorectal portfolio in the Western Cape and Eastern Cape
Expanded market share by identifying new business opportunities and securing high-value accounts
Boosted client satisfaction by effectively managing and resolving account issues
2007 - Launch team member for Avastin CRC and achieved Senior Representative status for my performance in the team
2010 - Joined the recently formed Rheumatology team promoting Mabthera and Actemra to rheumatologists and paediatric rheumatologists
2015 - Assumed responsibility for the Haematology portfolio in addition to my responsibilities for Rheumatology
Served as Oncology/Haematology leader and mentor to all newly appointed team members
Marketing team assigned to set strategy for our products in Haematology and Rheumatology.
Enhanced communication between departments for more effective problem-solving and collaboration.
Training Manager and Senior Specialist Medical Representative
NOVARTIS PHARMACEUTICALS UK
01.2000 - 09.2005
Evaluated the effectiveness of training programs using various assessment tools, providing valuable feedback for continuous improvement initiatives
Enhanced employee performance by designing and implementing comprehensive training programs
Strengthened interdepartmental communication and collaboration by facilitating cross-functional training sessions, fostering a culture of teamwork and mutual support
Created engaging eLearning courses utilizing multimedia tools, enhancing accessibility to training resources for remote employees
Increased overall productivity by conducting regular skills gap analyses and addressing identified needs with targeted training interventions
Alternated training methods to diversify instruction, strengthen learning opportunities, and enhance program success
Responsible for pre-launch product training preparation for new representatives
Collaborated with cross-functional teams to develop customized training solutions, ensuring alignment with organizational goals and objectives
Expanded market share by identifying new business opportunities and securing high-value accounts
Leveraged industry knowledge to provide expert guidance on pricing, promotions, and product offerings for clients'' specific needs
Developed long-lasting client relationships by providing exceptional customer service and support
Primary Care Medical Representative
INNOVEX UK
07.1999 - 01.2000
Leveraged strong communication skills to present complex medical information in an easily digestible manner for diverse audiences in Cardiovascular and Oncology portfolios
Regularly exceeded sales targets by establishing rapport with new clients while maintaining long-lasting relationships with existing ones
Managed territory efficiently, effectively prioritizing visits to key healthcare providers and facilities
Assisted physicians with patient education efforts, providing resources and support as needed
Established strong relationships with healthcare professionals, resulting in increased trust and credibility for my organization
Foundation Phase Teacher
CHRISTIAN BROTHERS’ COLLEGE ST JOHN’S and ST GEORGE’S GRAMMAR SCHOOL
03.1991 - 06.1999
Grade Head with responsibility for designing and implementing the curricular and development of administrative and educational communication across the Grade
Responsible for teaching all Grade subjects in Grade 1 and Grade 3 respectively
Mentored new teachers, sharing best practices and providing guidance to help them adapt to their new roles successfully
Assessed student performance regularly using both formative and summative assessments to inform future lesson planning
Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities
Served on school committees focused on curriculum development, teacher evaluations, or community outreach initiatives to contribute positively to the overall school climate.
Collaborated with teachers and therapists to develop individualized educational plans for each student, ensuring optimal progress
Education
Bachelor of Arts - Education
University of Cape Town
Cape Town, South Africa
12.1991
No Degree - Education of Individuals in Elementary Special Education Programs
University of South Africa
Cape Town, South Africa
12.1994
No Degree - Medical
ABPI Medical Representative Examination
United Kingdom
06.2001
No Degree - Management And Leadership
Ashridge Business School UK
United Kingdom
07.2003
No Degree - Organizational Leadership
Novartis
United Kingdom
04.2005
No Degree - Leadership Development
Roche Products
South Africa
11.2012
No Degree - Leadership And Mentoring
Christian Brothers' College
Cape Town, South Africa
02.2018
No Degree - Coaching And Facilitation Certification
Executive Coaching And Facilitation
Cape Town, South Africa
12.2023
No Degree - SETA Accredited Assessor
Executive Coaching And Facilitation
Cape Town, South Africa
12.2023
No Degree - SETA Accredited Moderator
Executive Coaching And Facilitation
Cape Town, South Africa
01.2024
Skills
Program Design
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Other Interests
Volunteering at community projects, Public speaking and Presenting
Personal Information
Criminal Record: None
Date of Birth: 01/06/71
Driving License: Full clean
Marital Status: Married (2 dependents)
Hobbies
Trail Running
Reading
Entertaining
Timeline
Marketing Manager
CHRISTIAN BROTHERS’ COLLEGE ST JOHN’S
01.2018 - 06.2023
Senior Account Manager
ROCHE PRODUCTS SOUTH AFRICA
11.2005 - 12.2017
Training Manager and Senior Specialist Medical Representative
NOVARTIS PHARMACEUTICALS UK
01.2000 - 09.2005
Primary Care Medical Representative
INNOVEX UK
07.1999 - 01.2000
Foundation Phase Teacher
CHRISTIAN BROTHERS’ COLLEGE ST JOHN’S and ST GEORGE’S GRAMMAR SCHOOL
03.1991 - 06.1999
Bachelor of Arts - Education
University of Cape Town
No Degree - Education of Individuals in Elementary Special Education Programs
University of South Africa
No Degree - Medical
ABPI Medical Representative Examination
No Degree - Management And Leadership
Ashridge Business School UK
No Degree - Organizational Leadership
Novartis
No Degree - Leadership Development
Roche Products
No Degree - Leadership And Mentoring
Christian Brothers' College
No Degree - Coaching And Facilitation Certification
Executive Coaching And Facilitation
No Degree - SETA Accredited Assessor
Executive Coaching And Facilitation
No Degree - SETA Accredited Moderator
Executive Coaching And Facilitation
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