Digital Marketing
Felicia Nicolette Harlis
Bookkeeper / Office Administrator
Bryanston
Summary
Detail-oriented Bookkeeper well versed in accounts payable and accounts receivable functions. Impressive communications skills leading to desirable outcomes. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Eager to take on additional responsibilities and embrace new challenges. As a mother of two young children, I bring a strong work ethic and a commitment to excellence in balancing professional duties with family responsibilities. Seeking a new challenge where I can leverage my skills and contribute to organizational success.
Overview
18
18
years of professional experience
2
2
Languages
Work History
Bookkeeper /Office Administrator
Independent Fiduciary Services
01.2010 - Current
- Balancing accounts, Processing sales invoices, receipts and payments, Completing VAT returns, Preparing invoices for Inland Revenue, Checking company bank statements, Preparing cash flow statements, Dealing with financial paperwork and filing
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Strengthened financial operations by conducting bank reconciliations and financial reporting.
- Contributed to positive work environment by fostering strong working relationships among colleagues.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Scheduled conference rooms, prepared agendas, and maintained calendars to prepare for meetings and events.
- Passionate about learning and committed to continual improvement.
Receptionist/Administration
Lynx Fund Management
01.2010 - 04.2014
- Organize and coordinate meetings, conferences, Take, type and distribute minutes of meetings, Implement and maintain office systems, Maintain schedules and calendars, Arrange and confirm appointments, Organize internal and external events, Handle incoming mail and other material, Set up and maintain filing systems, Set up work procedures, Collate information, Maintain databases, Communicate verbally and in writing to answer inquiries and provide information, Liaison with internal and external contacts, Coordinate flow of information both internally and externally, Operate office equipment, Manage office space, Prepare and manage correspondence, reports and documents
Admin/ Secretary
PESBS Consulting
01.2008 - 01.2009
- Manage incoming calls in professional manner and relay accordingly. Attend to customer inquiries and requests over telephone as well as face-to-face. Take accurate messages, Follow up on urgent calls, Client liaison on corporate level, Management of boardroom diaries including arranging of functions and catering, Perform general office administration duties, including, photocopying, faxing, binding and scanning, Administration – invoice debtors, capture time-sheets, leave management, arrange payment of expenses and requisitions, Prepare correspondence, e.g
- Messages & opinions, Conducting research on Internet, intranet and internal databases
Helpdesk Administrator
Pinnacle Micro
11.2006 - 12.2007
- Check Warranty Status, Log calls on system, Follow-up on Onsite Progress, Provide feedback to Customers, Log Collection/ Delivery of Spares with Couriers, Stay updated with new Technology that’s provided by Pinnacle Micro, Get to know product failures and how to diagnose problems, Delegate onsite jobs to technicians and Service Providers, Plan daily repairs for onsite Technicians, Prepare stock for onsite technicians
Helpdesk Administrator
Minolta
04.2006 - 10.2006
- Check Warranty Status, Log calls on system, Follow-up on Onsite Progress, Provide feedback to Customers, Log Collection/ Delivery of Spares with Couriers, Get to now product failures and how to diagnose problems
Debt collector
Pholosa Asset Management
01.2006 - 03.2006
- Product knowledge on owned assets, Debt collecting, Supporting documents, Opening new query via Smart- Logging procedure
Education
Pro Arte Alphen Park
Pretoria, GautengSkills
Accounts Payable
Confidential Document Control
Team Collaboration
Organizational Skills
Microsoft Office
Credit Control
Data inputting
Sheet balancing
Customer Relations
Data Entry
Self Motivation
Active Listening
Current Employment - Independent Fiduciary Services
06/01/14, Jnr Bookkeeper / Administrator, Balancing accounts, Processing sales invoices, receipts and payments, Completing VAT returns, Preparing invoices for the Inland Revenue, Checking company bank statements, Preparing cash flow statements, Dealing with financial paperwork and filing
Country Of Birth
South-Africa
Further Education And Training
- Skills Program in Payroll and Monthly SARS Return (ICB).
- Skills Program in Cost and Management Accounting and Office Administration.
- Microsoft Office Outlook Training: Microsoft Excel Training - Basic, Intermediate and Advanced, Microsoft Word Training - Basic, Intermediate and Advanced, Microsoft PowerPoint Training - Basic and Advanced.
- Cornerstone HR Certificate: Telephone Etiquette, Communication Skills, Interview Techniques, Inbound Call Management, Basic and Advanced Customer Services.
- Intro to MS Windows, Microsoft Word, Outlook Express, Internet Explorer, Sales Training, Cross Selling & Up Selling, Debt Collection, Negotiation & Assertiveness Skills, Questioning and Listening Skill.
Personal Information
- Date of Birth: 12/14/87
- Gender: Female
- Driving License: Code 8
Interests
Content Creating
Timeline
Bookkeeper /Office Administrator
Independent Fiduciary Services
01.2010 - Current
Receptionist/Administration
Lynx Fund Management
01.2010 - 04.2014
Admin/ Secretary
PESBS Consulting
01.2008 - 01.2009
Helpdesk Administrator
Pinnacle Micro
11.2006 - 12.2007
Helpdesk Administrator
Minolta
04.2006 - 10.2006
Debt collector
Pholosa Asset Management
01.2006 - 03.2006
Pro Arte Alphen Park
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