Fezeka Ndlovu
Umzimkhulu
Summary
An enthusiastic, results-driven, and hardworking, Marketing and events coordinator with 4+ years' verifiable track record in organising, managing, and project leading all marketing and events projects from conceptualization, strategy, and organisation imaging to delivery. An effective, diversified individual who possesses a high sense of moral integrity as well as loyalty, and honesty as well as a considerable amount of knowledge and experience within my industry including hosting events that enhance the organisation's image improve client loyalty, enhance the brand-to-client experience, research, secure venues, planning and managing our events calendars, negotiating, networking, delivery on event brief objectives and strategic plans, stakeholder engagement and management, internal and external communication. My creativity, organisation, and vision skills set me apart and assist in amplifying brand visibility. As an individual, I pride myself on having strong project-leading, communication, negotiation, and relationship skills who is a great team player and leader who can successfully drive and managed all marketing and events, related projects from start to finish in line with the company's vision.
Overview
6
6
years of professional experience
Work History
Events Assistant
- Assist with liaising with vendors, exhibitors, and stakeholders during the event planning process to ensure everything is in order
- Assist with the management of event set-up, tear-down, and follow-up tear-down processes
- Assist with getting quotations and invoices from all suppliers
- Book venues, entertainers, photographers, and schedule speakers
- Conduct final inspections on the day of the event to ensure everything adheres to the client's standards
- Assist with close out reports after events.
Reservations Clerk/ Events Assistance
Sun Resort
10.2022 - Current
- Assisting and advising customers who may be choosing from a variety of travel options
- Making reservations for customers based on their various requirements and budgetary allowances
- Checking the availability of accommodation or transportation on the customers' desired travel dates
- Helping plan travel itineraries by suggesting local tourist attractions and places of interest
- Processing payments and sending confirmation details to customers
- Sorting out any issues that may arise with bookings or reservations
- Selling and promoting reservation services
- Answering any questions customers might have about the reservation process
- Up-selling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded seats/accommodations
- Providing support to customers who may need to amend or cancel a reservation.
Local Economic Development (LED) Tourism Coordinator
Umzimkhulu Local Municipality
03.2020 - 09.2021
- Provide Formal Business Licensing and Informal Traders Permitting
- Business skills capacity building and Co-Ops funding and mentoring
- Database formulation
- Attend community queries and provide technical advice
- Promote and foster public-private partnership
- Assist with the implementation on sectional operational plan
- Produce weekly and monthly reports
- Identify key performance areas associated with the formulation and execution of programmes and initiatives to drive Local Economic and Tourism in the region
- Formulate, align, and implement local Economic Development and Tourism Plans and strategies
- Implementing tourism strategy and sector plan
- Develop and review the Integrated opportunities and formulate marketing plans and strategies
- Monitors the functionality of LED for LED working groups
- Assist local municipalities with the development and implementation of LED and Tourism plans and projects
- Identifies opportunities with regard to Local Economic Development
- Assist with the identification of employment and growth opportunities
- Create channels of communication with and development of SMME's
- Create opportunities for the implementation of district events
- Assist local tourism organisations with tourism product development
- Assist with the implementation of tourism transformation projects
- Putting together close-out reports after events.
Marketing and Events Intern
KZN Economic Development, Tourism and Environmental Affairs
03.2018 - 03.2020
- Promote and position local tourism as a preferred destination
- Project Co-ordination
- Event Management and Curating
- Transferring Information
- Meeting with stakeholders
- Sponsor liaising and correspondence
- Administrations
- Tourism kiosk/Reception
- Preparing tourist or visitor information
- Producing promotional material and displays
- Managing budgets
- Writing reports, business plans, concept documents and press releases
- Preparing for presentations and presentation packages
- Maintaining statistical and financial records
- Undertaking day-to-day centre management and administration
- Liaising with local businesses and the media and community
- Market research/surveys.
Education
National Diploma: Hospitality Management - undefined
Durban University of Technology
National Senior Certificate (Matric) - undefined
New West Secondary School
Skills
Marketing management
Events Planning and Management
Social Media Marketing
Digital marketing
Multitasking and Resourceful
Compliance skills
Collaboration skills
Competence skills
Relationship building skills
Stakeholder engagement skills
Business Acumen
Corporate Social Responsibilities skills
Project Management
Internal and external communication skills
Strategic planning
Industry knowledge
Tech Savvy
Strong Project Management skills
Public Speaking skills
Negotiation skills
Time Management
Problem Solving
Budget Management
Risk management skills
Communications skills
Interpersonal Skills
Client Management
Strong interpersonal skills
Team player and Leader
Professionalism
Ability to work under pressure
Critical thinking skills
Multitasking skill
Conflict resolution skills
Positivity skill
Attention to detail
Personal Information
- Nationality: South African
- Driving License: Code 08 (B)
References
REFERENCES AVAILABLE ON REQUEST
Languages
English
Upper intermediate (B2)
Timeline
Reservations Clerk/ Events Assistance
Sun Resort
10.2022 - Current
Local Economic Development (LED) Tourism Coordinator
Umzimkhulu Local Municipality
03.2020 - 09.2021
Marketing and Events Intern
KZN Economic Development, Tourism and Environmental Affairs
03.2018 - 03.2020
Events Assistant
National Diploma: Hospitality Management - undefined
Durban University of Technology
National Senior Certificate (Matric) - undefined
New West Secondary School