Tiffany Clark
A L L R O U N D A D M I N I S T R A T O R
Cape Town,WC
Summary
As a highly motivated and results-driven individual, I am actively seeking a full-time position that will allow me to fully leverage my skill set. My goal is to contribute effectively to an organization where my abilities can be harnessed and further developed. I am eager to engage in a professional environment that promotes growth and recognizes the value of dedication and hard work.
Overview
14
14
years of professional experience
4
4
Certifications
1
1
Language
Work History
Baker
Tiffany Cakes and Treats
01.2024 - Current
- Expertise in crafting exquisite baked goods for various occasions, driven by a deep passion for the art of baking.
Medical Receptionist
Family Doctor
03.2025 - 08.2025
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
- Helped patients complete necessary medical forms and documentation.
- Maintained current and accurate medical records for patients.
- Developed strong relationships with patients, fostering loyalty and trust in the practice''s services.
- Handled billing procedures accurately, ensuring prompt payment from both patients and insurance providers.
Rental Administrator
Midrand Rental Company
03.2021 - 08.2023
- Expertly vetted potential applicants to ensure high-quality tenant selection.
- Efficiently managed both debtors and creditors, maintaining a balanced financial ledger.
- Proficient in utilizing MDA property management software for streamlined operations.
- Skillfully handled lease renewals, securing ongoing occupancy and revenue.
- Maintained effective communication with tenants and rental agents to foster strong relationships.
- Accurately submitted commission claims, ensuring timely and correct compensation.
- Drafted and issued letters of demand and facilitated lease cancellations when necessary, upholding legal and company standards.
Founder and Owner
Tiffany's Treasures
04.2020 - 02.2021
- Spearheaded supplier acquisition to secure a robust product pipeline.
- Crafted and deployed targeted advertising campaigns across major social media platforms.
- Managed end-to-end order processing, ensuring a seamless customer experience.
- Executed precise invoicing and payment capture, maintaining financial accuracy.
- Coordinated logistics for timely and efficient delivery of goods.
Rental Agent & Rental Manager
Seef Sandton
03.2018 - 03.2020
- Expertly listed and showcased properties to prospective tenants, ensuring high visibility and engagement.
- Conducted thorough tenant screenings and background checks to maintain property integrity and security.
- Skillfully negotiated and finalized lease agreements, balancing tenant needs with business objectives.
- Diligently performed property inspections, guaranteeing compliance with standards and tenant satisfaction.
- Proactively managed financial operations, including invoice follow-ups and statement reconciliations from body corporates.
- Proficient in PayProp software, adept at processing invoices, allocating payments, and managing financial transactions.
- Demonstrated excellence in creating and maintaining PayProp records for new tenants and property owners.
- Efficiently processed weekly agent deals, contributing to the team's sales performance and revenue growth.
- Resolved complaints and handled enquiries with a customer-centric approach, fostering trust and loyalty.
- Vigorously pursued outstanding payments, ensuring optimal cash flow and financial health for the property portfolio.
Part Time Bookkeeper
CSM Debt Services
07.2015 - 08.2018
- Expertly managed accounts receivable, ensuring timely follow-ups on invoices and statements.
- Proficiently processed incoming invoices using PASTEL accounting software.
- Conducted monthly reconciliations to maintain accurate financial records.
- Extracted general ledger data to support comprehensive financial analysis.
- Prepared detailed supplier ledger reports to ensure transparency and accountability.
- Generated and dispatched invoices to customers, contributing to steady cash flow.
- Diligently pursued the collection of outstanding receivables to optimize financial health.
- Processed requisitions efficiently, maintaining smooth operational workflow.
- Fostered strong relationships through effective liaison with clients and auditors.
Rental Agent
Angor
09.2016 - 02.2018
- Expertly listed and marketed rental properties to maximize visibility and attract potential tenants.
- Conducted engaging property viewings, showcasing features and benefits to drive rental interest.
- Diligently performed tenant background and credit checks to ensure reliability and fit.
- Skillfully negotiated and finalized lease agreements, ensuring clarity and mutual satisfaction.
- Thoroughly conducted property inspections to maintain standards and address issues proactively.
Part Time Accounts Payable Administration
Little Fishes Swimming School
03.2015 - 03.2017
- Efficiently managed multi-line telephone system, ensuring prompt and courteous service.
- Coordinated weekly scheduling for teaching staff to optimize instructional time.
- Handled email correspondence with professionalism, addressing inquiries and concerns.
- Streamlined booking process for children's swimming lessons, enhancing customer satisfaction.
- Diligently extracted and reconciled bank statements for accurate financial reporting.
- Processed timely payments for multiple schools, maintaining strong vendor relationships.
- Issued detailed statements and invoices to customers across three educational institutions.
- Vigorously pursued collection of outstanding payments, improving cash flow.
- Conducted regular stock takes, ensuring inventory accuracy and control.
- Managed petty cash transactions, ensuring accountability and proper record-keeping.
- Built and maintained positive rapport with clients through effective liaison.
Head Therapist/Operations and Product Manager
NakedCherry Waxing
11.2013 - 03.2015
- Expertly liaised with clients to recommend appropriate products and usage, enhancing customer satisfaction and loyalty.
- Drove retail product sales through effective client engagement and persuasive selling techniques.
- Skillfully performed waxing services, maintaining high standards of professionalism and client care.
- Efficiently managed staff scheduling by organizing rotas to optimize team performance and service delivery.
- Diligently recorded meeting minutes, ensuring accurate documentation and follow-up on action items.
- Developed and maintained daily banking Excel sheets, providing precise financial oversight for therapist transactions.
- Managed daily banking operations and handled petty cash, ensuring meticulous financial accountability.
- Authored comprehensive procedure manuals, streamlining the training process and elevating staff competency.
- Coordinated client bookings using setmore, optimizing appointment scheduling and maximizing operational efficiency.
- Conducted regular stock takes, ensuring inventory levels were maintained to meet business needs.
- Addressed and resolved issues with disgruntled clients, demonstrating exceptional problem-solving and customer service skills.
- Focused on meeting and surpassing targets, contributing to the business's financial success and growth.
- Implemented weekly spring cleaning of therapy rooms, upholding the highest standards of cleanliness and hygiene.
Accounts Clerk
Corporate Mobile Solutions
07.2012 - 12.2013
- Expertly managed accounts receivable, ensuring timely follow-ups on invoices and statements to optimize cash flow.
- Proficient in processing incoming invoices using PASTEL software, enhancing accounting accuracy and efficiency.
- Conducted meticulous monthly reconciliations, ensuring financial integrity and compliance.
- Skilled in extracting and analyzing both general and supplier-specific ledger details for comprehensive financial oversight.
- Demonstrated excellence in generating and dispatching invoices, contributing to sustained revenue growth.
- Proactive in debt collection, successfully reducing outstanding balances and strengthening financial stability.
- Efficiently processed requisitions, streamlining procurement and expenditure tracking.
- Fostered positive relationships through effective liaison with clients and auditors, ensuring transparent and collaborative financial practices.
Education
Bookkeeping Certificate -
01.2013
National and International Diploma NQF4 - Cosmetology
01.2008
Skills
Administrative support
Communication
Management
Computer
Time Management
Detail and accuracy to work
Leadership
Sales
Customer Services
Teamwork
Multitasking and organization
Project Management
Empathy
Work Ethic
Customer service
Active listener
Team player
Certification
Rentals Legal Training Certificate, Seeff Training, 2019
Timeline
Medical Receptionist - Family Doctor
03.2025 - 08.2025
Baker - Tiffany Cakes and Treats
01.2024 - Current
Rental Administrator - Midrand Rental Company
03.2021 - 08.2023
Founder and Owner - Tiffany's Treasures
04.2020 - 02.2021
Rental Agent & Rental Manager - Seef Sandton
03.2018 - 03.2020
Rental Agent - Angor
09.2016 - 02.2018
Part Time Bookkeeper - CSM Debt Services
07.2015 - 08.2018
Part Time Accounts Payable Administration - Little Fishes Swimming School
03.2015 - 03.2017
Head Therapist/Operations and Product Manager - NakedCherry Waxing
11.2013 - 03.2015
Accounts Clerk - Corporate Mobile Solutions
07.2012 - 12.2013
University of Cape Town - Bookkeeping Certificate,
Face To Face Academy - National and International Diploma NQF4, Cosmetology