Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager
Fayrooz Swail

Fayrooz Swail

Receiving Manager
Cape Town

Summary

Dynamic Receiving Manager with a proven track record at Pick N Pay Retailers, excelling in stockroom organization and safety management. Enhanced efficiency through quality control measures and strong vendor relationships, achieving a significant reduction in shipping errors. Adept at problem-solving and multitasking, ensuring high customer satisfaction and optimal inventory accuracy.

Overview

25
25
years of professional experience

Work History

Receiving Manager

Pick N Pay Retailers
06.2001 - Current
  • Coordinated and executed the return of merchandise.
  • Unloaded, sorted and stored incoming merchandise.
  • Verified deliveries against paperwork and contacted vendors to resolve discrepancies.
  • Organized storage areas to optimize materials movements and minimize labor hours.
  • Reduced product damage by establishing thorough inspection procedures during the receiving process.
  • Developed strong relationships with vendors, resulting in better communication and reduced shipping errors.
  • Implemented safety protocols to minimize workplace injuries and maintain a safe working environment for all employees.
  • Managed inbound receiving departments.
  • Maintained high levels of customer satisfaction by ensuring prompt processing of returned items and swift resolution of any issues.
  • Implemented quality control measures throughout the receiving process to ensure merchandise met company standards upon arrival.
  • Trained and supervised staff in the accurate processing of inbound shipments, ensuring timely delivery to sales floor.
  • Identified areas for improvement within the receiving process, implementing changes that increased overall efficiency.
  • Analyzed data trends to forecast inventory needs accurately, preventing stockouts or overstock situations.
  • Collaborated with other department managers to develop cross-functional strategies for maximizing store performance.
  • Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.

Education

High School Diploma -

Arcadia Senior Secondary
Bonteheuwel

Skills

Stockroom organization

Maintaining safety

Warehouse safety

Shipping and receiving

Safety management

Assisting customers

Equipment operations

Safety practices

Vendor returns processing

Teamwork

Problem-solving

Multitasking

Attention to detail

Timeline

Receiving Manager

Pick N Pay Retailers
06.2001 - Current

High School Diploma -

Arcadia Senior Secondary
Fayrooz SwailReceiving Manager