Fayaaz Tikly

As this company is and up and coming Remittance company, it allows for growth for every single individual, including myself. I am working as part of a team to allow for the smooth operations of the company so that a clients money can be sent smoothly from one country to the next, thus:

• Giving me the knowledge of developing strong client relationships for repeat business and to be able to allow for customer satisfaction.
• Gained knowledge on foreign exchange and how financial markets operate.
• Conducted market research to identify trends set out by competitors and give advice to adjust sales strategies accordingly for improved results.
• Solved customer challenges by finding out reasons as to why the money was not sent to their desired location on time.

This company sells dates that have been imported by the employers from Medina in Saudi Arabia.

• Every morning I would take stock of what we had in the shop, to see what we were short of, and would then request more from storage, and therefore gained knowledge on Logistics and supply chain management.
• I had also worked as a salesperson throughout the day, behind the till as well as on the floor, promoting our products and speaking to customers gaining knowledge on how to build a relationship with customers as well as marketing skills.
• Boosted sales by consistently engaging with customers by asking what products they liked, disliked, or needed improving.