Summary
Work History
Education
Skills
.
Timeline
OperationsManager

Fatima Moolla

Durban,KZN

Summary

A motivated and sociable individual with leadership skills developed through diverse roles. My strengths are my organizational abilities, dedication, and a strong work ethic, consistently completing tasks with precision and efficiency. I am adept at tackling challenges proactively, communicating effectively across all levels, and collaborating with stakeholders to align business and team objectives. I am also quick to adapt to new processes across various fields, ensuring seamless integration and success.

Work History

Operations Manager

Nour Venues
03.2024 - 12.2024
  • Overseeing daily operations, staff management, event coordination, budgeting, ensuring high level of customer service
  • Maintaining venues facilities, enforcing health and safety regulations, manage and develop vendor relationships
  • Working with clients, coordinating event logistics, serve as primary point of contact for clients resolving issues to ensure positive client experience
  • Monitor revenue and expenses, handle invoicing, contracts and payments related to venue bookings and services

16.2

Engen Garage (Chris Hani)
03.2024 - 12.2024
  • Oversee OHS matters at designated site, ensuring compliance and promoting a safe working environment
  • Manage HR related matters

Business Consultant

Centre for Advanced Medicine and Sandton Fertility Clinic
11.2021 - 07.2023
  • Developed and improved the standard operating procedures for the businesses, Quality Control, Business practice and processes
  • Ensuring the businesses met compliance standards as per ISO9001 specifications

Project Coordinator

Never Play Die
01.2020 - 12.2020
  • Company Overview: Design and development of engagement and gamification solutions
  • Liaison between the Client and the developer, ensuring software was developed according to the clients requirements
  • Design and development of engagement and gamification solutions

Founder

01.2019 - 12.2019
  • A directory service for home industries and small businesses to advertise their products for free
  • A limited term community service project developed to uplifting and giving digital space to those businesses who could not afford it

Merchandise planner

Stuttafords Head office
01.2008 - 01.2010

Inventory Recon

RetailCorp Brands SA (division of Dubai World)
03.2008 - 05.2008
  • Creating a database for all items in the business, creating statistical reports for higher management, correlating information between logistics company, head office and stores

Merchandise Planner - Boys and Girls Apparel

Mr Price Sport
03.2006 - 07.2007
  • Planning the kids wear division for the Mr Price Sport stores
  • I performed the roles and duties of a planner and allocator
  • Executing the allocation of stock to stores
  • Assist stores with stock queries relating to their store and transfer requested stock to stores
  • Be aware of all promotions and promotional stock
  • Handling allocation enquiries to offer efficient customer service
  • Production of post-mortem figures for analysis
  • Development of seasonal strategy at a department and brand level & translate strategy into assortment plans
  • Managing /controlling budget (OTB) in accordance with seasonal strategies
  • Identify good sellers and bad sellers
  • Complete management of stock within the department with regards to allocations, reallocations, transfers, distribution, markdowns and chasing of good sellers
  • Negotiate best deals with suppliers and establish effective relationship
  • Negotiate discount & cancellations in accordance with planned sales targets
  • Maximise productivity of department associates by training, motivating and managing performance
  • Planning of targets and merchandise assortment for key promotions
  • Local store visits to stores and competitors
  • Working on location at the distribution centre to ensure adequate flow of stock at store openings

Order Clerk

Mr Price Sport
12.2005 - 03.2006

Order Clerk

Sheet Street
03.2006

Education

Bachelor of Commerce Honours - Information Systems Technology

UNISA
01.2016

Applied Project Management - Information Technology Environment

UNISA
01.2013

Information Technology in Electronic Commerce -

UNISA
01.2013

Bachelor Of Commerce - Information Systems Technology and Marketing

University of KwaZulu-Natal
01.2005

Skills

  • Problem-solving
  • Project coordination
  • Product assortment
  • Business analysis
  • Detail-oriented
  • Marketing
  • Operations management
  • Team coordination
  • Customer service management
  • Ethics and integrity
  • Client engageme
  • Adaptable
  • Strong ability to work effectively from any location : independently and remotely

.

Completed bootcamp training in Data Science and Artificial Intelligence Engineering, through Women Techsters in collaboration with Microsoft, 06/01/2021, 

IBM's Master the Mainframe Competition 2020 - Achieved Badge Level 2, IBM's Cobol Programming with VSCode

Timeline

Operations Manager

Nour Venues
03.2024 - 12.2024

16.2

Engen Garage (Chris Hani)
03.2024 - 12.2024

Business Consultant

Centre for Advanced Medicine and Sandton Fertility Clinic
11.2021 - 07.2023

Project Coordinator

Never Play Die
01.2020 - 12.2020

Founder

01.2019 - 12.2019

Inventory Recon

RetailCorp Brands SA (division of Dubai World)
03.2008 - 05.2008

Merchandise planner

Stuttafords Head office
01.2008 - 01.2010

Merchandise Planner - Boys and Girls Apparel

Mr Price Sport
03.2006 - 07.2007

Order Clerk

Sheet Street
03.2006

Order Clerk

Mr Price Sport
12.2005 - 03.2006

Applied Project Management - Information Technology Environment

UNISA

Information Technology in Electronic Commerce -

UNISA

Bachelor Of Commerce - Information Systems Technology and Marketing

University of KwaZulu-Natal

Bachelor of Commerce Honours - Information Systems Technology

UNISA
Fatima Moolla