Organization
Fatima Laher
Administrative Manager
Johannesburg,GP
Summary
Dynamic Administrative Assistant with a proven track record at Lazkam Investments, excelling in price negotiations and maintaining confidentiality. Adept at fostering strong client relationships and enhancing team performance. Recognized for adaptability and a calm demeanor under pressure, ensuring exceptional service and satisfaction in fast-paced environments.
Overview
13
13
years of professional experience
Work History
Administrative Assistant
Lazkam Investments
11.2019 - 11.2025
- Replying to emails, dealing with communications with international suppliers and local companies.
- Liaised between clients and vendors and maintained effective lines of communication.
- Compiled and update spreadsheets on Excel .
- Price negotiations with supplier companies and local buyers.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies.
Sales/Administrative Assistant
Interio Blinds
08.2015 - 10.2019
- Assisted customers in selecting products that best met their needs, resulting in increased customer satisfaction and repeat business.
- Trained new staff on product knowledge and service standards, enhancing team performance and customer engagement.
- Generated invoices, spreadsheets for clients.
- Generated monthly internal spreadsheets.
- Receiving and despatch of orders.
- Answering calls.
- Responding to emails and communicating with clients and suppliers.
Data Capturer/Cashier
CII Stores
02.2013 - 07.2015
- Processed cash and credit transactions accurately while maintaining a balanced cash drawer at each shift.
- Efficiently captured and entered customer data into the system to ensure seamless transaction flow and record-keeping.
- Assisted in inventory management by restocking shelves and conducting regular stock checks to minimize discrepancies.
- Resolved customer inquiries and complaints promptly, enhancing overall customer satisfaction.
- Processed daily cash ups efficiently and timeously.
- Captured invoices and sorted queries with supplier - debt/credit notes.
- Captured and printed barcodes on the system for stock.
Education
High School Diploma -
Lenasia Muslim School
Johannesburg, South Africa 04.2001 -
Somatology
Physio-Aesthetics
Johannesburg, South Africa12-2012
Skills
Price negotiation
Confidentiality adherence
Good client communication and interpersonal skills
Work well independently and as well as in a team
Adaptable to new environments and always ready for a new challenge
Trustworthy and extremely honest
Courteous always
Having a relaxed attitude and able to deal with awkward or rude clients
Works easily under pressure
Interests
Art
Photography
Hobbies
- Going for hikes/fun walks
- Spending time outdoors
- Arts and crafts
Timeline
Administrative Assistant
Lazkam Investments
11.2019 - 11.2025
Sales/Administrative Assistant
Interio Blinds
08.2015 - 10.2019
Data Capturer/Cashier
CII Stores
02.2013 - 07.2015
High School Diploma -
Lenasia Muslim School
04.2001 -
Somatology
Physio-Aesthetics