Farren Farren
Senior Consultant
Mossel Bay
Summary
Results-driven e-commerce sales and customer service professional with 7+ years in sales management and customer relations. Proven skills in inventory control and customer engagement, complemented by a leadership role as a senior consultant at Dischem Pharmacies. Achieved significant improvements in department efficiency and sales through effective stock management and customer service strategies. Ready to contribute to growth and elevate customer satisfaction in a fast-paced e-commerce setting.
Overview
2
2
Languages
3
3
Certifications
17
17
years of professional experience
Work History
Senior Consultant
Dis - Chem Pharmacies
11.2016 - Current
- My daily duties includes but not limited to: Pricing, stock control and ordering on SAP, displays, customer service (including IBT from other stores), maintaining department schedules, timekeeping, housekeeping, expiry dates and returns. Supervising department.
Store Co-ordinator
Petro SA
09.2012 - 04.2015
Keeping track of all company materials. Ordering of stock and booking out to supervisors according jobs. Doing stock counts and housekeeping. Keeping records of all company transportation
Receptionist
Hotel Portao Diaz
09.2009 - 09.2012
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
Education
Management Assistant N6 - undefined
South Cape College
Mossel Bay07-2008
Grade 12 - undefined
Sao Bras High
Mossel Bay12-2005
Skills
Customer Service
Communication skills
Attention to detail
Customer service
Basic administration
Reliability
Workplace safety awareness
Inventory management
Basic computer skills
Data entry
Document preparation
Time management
Organisational skills
Teamwork
Problem solving
Adaptability
Basic literacy and numeracy
Physical stamina
Punctuality
Filing and record keeping
Scheduling support
Efficient route planning
Basic mechanical skills
Map reading
Safe material handling
Basic first aid knowledge
Load securing techniques
Load handling
Vehicle maintenance
Effective communication with drivers
Knowledge of local routes
Customer support
Communication
Problem solving
Team collaboration
Time management
Organisational skills
Physical fitness
Basic logistics knowledge
Certification
Jul 2008
References
Kirsten, Du Preez, 044-3330044, Dis - Chem Pharmacies, Mossel Bay, Mossel Bay, 30 January 2026
Interests
Swimming, Camping
Accomplishments
I started at Dis- Chem as an ordinary merchandiser in 2016 and worked my way up to consultant from 2017. I am currently managing the sub - department as a Senior Vitamins Consultant since 2023.
Qualities
- Teamwork
- Customer service
- Communication
- Multitasking
- Attention to detail
- Adaptability
- Leadership
Timeline
Senior Consultant
Dis - Chem Pharmacies
11.2016 - Current
Store Co-ordinator
Petro SA
09.2012 - 04.2015
Receptionist
Hotel Portao Diaz
09.2009 - 09.2012
Grade 12 - undefined
Sao Bras High
Management Assistant N6 - undefined
South Cape College