Focused, determined and authentic individual, with the ability to work in a multi-cultural work environment. Experienced in working under pressure in a challenging environment and can efficiently self-manage workload. I am confident in my work abilities, and most especially in being able to use those skills to grow and develop the entire team. I easily earn the respect of management, team and fellow colleagues through my work ethics and focus on team collaboration. I have a thirst to learn and constantly improve my skills. I am preferably seeking a call centre team leader role as I am an Entrepreneurial lateral thinker open to the contribution of others – delegator and able mentor, a supportive collaborator yet able to work independently and I am used to marshalling internal resources, building, and leading a resolute support team. I am open to other job opportunities as well as my skill set is vast. Professional Skills & Strengths: Advance Negotiation Skills Superb leadership ability Excellent communication skills Excellent time management skills Ability to maintain confidentiality Initiative-taking, initiative-taking, diligent worker. Medics Honest, punctual, and dependable Excellent telephone manner good organization and prioritization skills Meticulous to detail Self-Disciplined Flexible and approachable Business Acumen Excellent people management skills Teamwork and Cooperation skills Superb leadership ability Superb critical thinking skills Ability to multi-task Inbound/Outbound contact centers Proficient in investigations & statement writing Active Listener