MS Office
FARAI MUDZINGWA
Project Manager
Maple Grove,Minnesota
Summary
Adaptable and Hard working Project Manager seeking employment in the IT communications, Finance, Banking, Property & Construction Industries:
- Knowledge and experience of assessing, planning, designing, proposing, implementing and supporting projects.
- Experience in both Agile and Waterfall approaches.
- Passionate about business/client process redesigns and improvements
- Team-player with the ability to work independently
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
Senior Project Manager
Intelligent Debt Management
Cape Town
10.2020 - Current
- Advising, risk assessing and managing projects within all the businesses of the IDM Group i.e. DebtBusters, Consumer Debt Help, DebtBusters Insurance and BondBusters.
- Developed project plans and managed project scope using methodologies to guide projects from conceptualization to implementation and maintenance.
- Completed stage 2 design, implementation and roll-out of the MIP project, one of the key projects in the IDM Group. MIP is the new software platform used across the IDM Group.
Project Manager
Intelligent Debt Management
Cape Town
10.2018 - 09.2019
- Developed and initiated projects, including managing costs, schedule and performance i.e MIP, the Partners Negotiations Calculator; Staff Training and recruitment platforms, Client monthly snapshots
- Developed executive presentations and reports to facilitate project evaluation and process improvement.
- Managing relationships with stakeholders and the Groups’ Partners like Kudough, Zero Debt and DC Payment Solutions.
Junior Project Manager
Intelligent Debt Management
Cape Town
10.2017 - 09.2018
- Estimated and presented project costs before project kick-off to set expectations, promote accountability.
- Prepared, maintained and distributed project reports to appropriate stakeholders.
- Maintained/Supported a portfolio of projects and products i.e Client and Partners portals
- Designed, Coordinated and rolled-out 3 key projects in the business(Reckless Lending dashboard and process; Client facing chat function to lead creation; Negotiations Calculator)
Assistant Project Manager
Intelligent Debt Management
Cape Town
01.2017 - 09.2017
- Closely collaborated with project managers and stakeholders to identify and quickly address problems.
- Reported on performance of completed projects/products i.e Bidvest sales
- Gave training to users on completed projects./products i.e Kudough
Negotiation Specialist Consultant
Intelligent Debt Management
Cape Town
02.2016 - 01.2017
- Negotiating with Credit Providers and their representatives across South Africa to help rehabilitate Intelligent Debt Management clients who are struggling to repay their debts.
Relationship Manager
Intelligent Debt Management
Cape Town
01.2014 - 01.2016
- Being the first point of contact and a source of advice for the Debt Review applicants from the period at which they sign-up until all debts are settled/the entire process is complete.
- Educated customers about Debt Settlement options.
- Managed portfolio of over 400 clients with personal assets like Homes and Vehicles.
Contributor
Property Wheel
Cape Town
08.2013 - 12.2013
- Published and edited some Opinion sections with regards relevant to the property market.
Students Intern
Jubilee Community Church
Cape Town
02.2012 - 10.2012
- Volunteered in outreach projects at Universities in the Cape Town CBD and southern suburbs.
Graphics Technician
Jubilee Community Church
Cape Town
03.2010 - 03.2020
- Volunteer at the church as a technician handling the computer projection and sounds during events.
Assistant/Intern
Natcem Zimbabwe (Pvt) Ltd
Gweru
10.2005 - 02.2006
- I was in charge of the Payroll, managing leave applications and assisted in employee safety adherence.
- Performed general office duties, routing calls, delivering messages to staff and greeting visitors.
Education
Bachelor of Science (Honours) - Property Studies
University of Cape Town
Cape Town 01.2013 - 12.2013
Bachelor of Science - Property Studies
University of Cape Town
Cape Town 01.2009 - 12.2011
High School Diploma -
Falcon College
Esigodini 01.2006 - 12.2007
Skills
Verbal and written communication
Project Scheduling
Client liaison
Advanced problem solving
Project planning and development
Technical Support
Performance Evaluations
Detail-oriented
Compassion
Quality assurance
Stress Tolerance
Ability to Act Independently
Multitasking abilities
Planning and Coordination
Accomplishments
- Designed and launched the Negotiations Calculator Project, resulting in an estimated 29.59% decrease in admin time spent by a user and their managers in the Negotiations Department.
- Presented with the Innovations of the quarter Award for proposing a automated process to identify accounts in a client's payment plan that are either about to be paid-up or face risk of not getting paid to creditors and preemptively make a paid-up letter request to avoid terminations.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Jira
Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Senior Project Manager
Intelligent Debt Management
10.2020 - Current
Project Manager
Intelligent Debt Management
10.2018 - 09.2019
Junior Project Manager
Intelligent Debt Management
10.2017 - 09.2018
Assistant Project Manager
Intelligent Debt Management
01.2017 - 09.2017
Negotiation Specialist Consultant
Intelligent Debt Management
02.2016 - 01.2017
Relationship Manager
Intelligent Debt Management
01.2014 - 01.2016
Contributor
Property Wheel
08.2013 - 12.2013
Bachelor of Science (Honours) - Property Studies
University of Cape Town
01.2013 - 12.2013
Students Intern
Jubilee Community Church
02.2012 - 10.2012
Graphics Technician
Jubilee Community Church
03.2010 - 03.2020
Bachelor of Science - Property Studies
University of Cape Town
01.2009 - 12.2011
High School Diploma -
Falcon College
01.2006 - 12.2007
Assistant/Intern
Natcem Zimbabwe (Pvt) Ltd
10.2005 - 02.2006