Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
CustomerServiceRepresentative
Farahnaaz Gladden

Farahnaaz Gladden

Cape Town

Summary

Application for Advertised post. The job advertised looks very challenging and attractive and would like to consider myself as a candidate. Detail-oriented Bookkeeper with financial reporting and regulatory compliance expertise. Managed bookkeeping services for many private clients and consistently adhered to complex standards. Exceptional bookkeeping, reporting and communications skills enabled impressive results. Vigilant Accounts Payable Clerk with 6 years of experience working with different accounts. Committed to on-time payments, maintaining detailed records and paying vendors on time. Detail-oriented worker with proven resourcefulness and reliability. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

12
12
years of professional experience

Work History

Bookkeeper/Accountant

Sechaba Protection Services Western Cape (Pty) Ltd
03.2017 - Current
  • Monthly invoice and credit note submission to clients using Sage Pastel
  • Submit quotations when requested Submit statements and outstanding balances to clients.
  • Follow up on all outstanding payments from relevant finance departments.
  • Complete Monthly Debtors age analysis as well as updating cashbook recons on Pastel to specific general ledger accounts.
  • Monthly Sales preparation as well as manual sales done on Excel.
  • Pay creditors by submitting creditor's requisition to our Director.
  • Check hospital and clinics monitoring sheets before submitting invoices.
  • Assist Payroll with capturing of staff annual leave, sick leave, salaries and deductions of Staff loan.
  • Keep track of all important documents Training records for annual submission Update Contracts when required as well as sending out Annual increase letters to clients.
  • Have regular client communication via email and telephone Postage Recon by preparing postage for delivery Assist staff members with basic computer skills.
  • Answer calls at reception telephone when required.
  • Assist managers with creating site procedure documents, Amendments to monitoring sheets as well as printing and making copies.
  • Assist managers with typing of general documents as well as client communication via email .
  • Communicate with managers regarding any AD-HOC work daily.
  • Assist HR with Tender documentation as well as Quotations
  • Complete UIF and Provident Fund forms for employees using Sage VIP Payroll Take minutes of management meetings.
  • Reviewed and filed financial documents, coded accounting entries for data processing and posted daily receipts and payments in accordance with all corporate protocols.
  • Organized and carried out proactive month-end, quarterly and year-end processes.
  • Reported financial data and updated financial records in ledgers and journals.

Data Capturer/ Admin worker

07.2016 - 08.2016
  • Receive, sort and distribute daily mail to relevant directorates.
  • Liaise with Western Cape Education Department regarding learnership programme.
  • Go to each learner to get timesheets signed daily.
  • Make sure that team leader signs off all timesheets.
  • Assist recruiters with reference checks after doing interviews.

Receptionist/ Data Capturer

City of Cape Town
04.2016 - 06.2016
  • Greeting and welcome visitors on arrival and direct them to officials who have appointments with them.
  • Answering screening and forwarding incoming telephone calls and telephone messages
  • Receive, sort and distribute daily mail to relevant directorates
  • Delivering documents that needs to be signed by Executive Director Update calendars and schedule meeting for relevant officials Arrange travel and accommodations, and prepare vouchers
  • Keep updated records of office expenses and costs
  • Collect employees' pay slips and distribute it within its directorate.

Credit Advisor

Foschini Head Office, TFG
09.2012 - 09.2015
  • Collect outstanding debts from clients and achieve collection target to ensure positive cash flow
  • Maintain debtor's book to ensure that the debt status is accurate and latest
  • Develop reports on aged debt accounts and days sales outstanding reports
  • Monitoring slow moving accounts to identify debts and take the necessary action to recover the debts
  • Assist to take legal action against debtors by providing necessary information
  • Maintain security and confidentiality of the employers and customer information
  • Follow legal requirements during debt collections to avoid legal issues
  • Monthly close collection accounts to meet assigned targets
  • Monthly filing all close collection accounts and other filing to be done Assist other departments with data capturing

Debt Collector

07.2012 - 09.2012
  • Collect outstanding debts from clients and achieve collection target to ensure positive cash flow
  • Maintain debtor's book to ensure that the debt status is accurate and latest
  • Develop reports on aged debt accounts and days sales outstanding reports
  • Monitoring slow moving accounts to identify debts and take the necessary action to recover the debts
  • Assist to take legal action against debtors by providing necessary information
  • Maintain security and confidentiality of the employers and customer information
  • Follow legal requirements during debt collections to avoid legal issues
  • Monthly close collection accounts to meet assigned targets.

Sales Assistant/ Cashier

Pick n Pay, ARA Debit Collectors
01.2012 - 07.2012
  • Assist all customers with sales process by maintaining fully stocked store
  • Ensuring high levels of customer satisfaction through excellent sales service
  • Maintaining outstanding store condition and visual merchandising standards
  • Recommend and display items that match customer needs Keep up to date with product information Accurately describe product features and benefits Manage point-of- sale process

Sales Assistant/ Cashier

PEP Stores
12.2010 - 12.2011
  • Assist customers with sales process by maintaining fully stocked store
  • Ensuring high levels of customer satisfaction through excellent sales service
  • Maintaining outstanding store condition and visual merchandising standards
  • Recommend and display items that match customer needs Keep up to date with product information Accurately describe product features and benefits Manage point-of- sale process
  • Work with more than 50 people a day.

Education

Excellent - Accounting Technology And Bookkeeping

Institute of Certified Bookkeepers
Cape Town, South Africa
12.2023

Grade 12 -

Aloe Senior Secondary
Cape Town, South Africa
2011

Skills

  • Currently working for Five years 'as part of security company as Accountant
  • Willing to learn any other financial and administration skills
  • I have good administrative experience and worked more than five years as Debtors and Creditors Clerk responsible for all administrative functions
  • Experience in compiling quotation for clients as well as for Government institutions when it is advertised on IPS I worked with HR to compile formal bids with values above R1 00 000
  • Good knowledge of health sector commodities as I attend security service meetings at hospitals to represent Sechaba Protection Service who currently renders security services to Western Cape Government Health
  • Responsible to monthly compile and forward invoices to all clients and do reference checks for payments made
  • Good communication, conflict management and interpersonal skills
  • Computer literacy in (MS Word, Excel, PowerPoint, Access and Outlook
  • Currently working on Sage Pastel accounting system as well as case ware accounting system
  • General Ledger Updates
  • MS Office Expertise
  • Profit and Loss Statements
  • Account Reconciliation
  • Monthly Reconciliations
  • Financial Statements Expertise
  • Account and Ledger Reconciliations
  • I am hard working and dedicated person and will do my utmost best to be a valuable asset and will improve processes where assistance might be needed I am well computer literate and do data capturing properly Being in administrative environment for more than five years continuously developing my written and verbal communications skills Working as a Bookkeeper in Finance Department is a matter of team work and it is expected from me to be a strategist, visionary and a very good planner
  • Attributes
  • I am a very self-motivated, responsible and reliable person I work according to regulations and policies and to be focused on achieving targets

Additional Information

  • Driving license Code B
  • Email me for my Resume.

Languages

English
Advanced (C1)
English
Bilingual or Proficient (C2)

Timeline

Bookkeeper/Accountant

Sechaba Protection Services Western Cape (Pty) Ltd
03.2017 - Current

Data Capturer/ Admin worker

07.2016 - 08.2016

Receptionist/ Data Capturer

City of Cape Town
04.2016 - 06.2016

Credit Advisor

Foschini Head Office, TFG
09.2012 - 09.2015

Debt Collector

07.2012 - 09.2012

Sales Assistant/ Cashier

Pick n Pay, ARA Debit Collectors
01.2012 - 07.2012

Sales Assistant/ Cashier

PEP Stores
12.2010 - 12.2011

Excellent - Accounting Technology And Bookkeeping

Institute of Certified Bookkeepers

Grade 12 -

Aloe Senior Secondary
Farahnaaz Gladden