Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
4
4
years of professional experience
1
1
Language
Work History
Sales Intern
BSH Bosch Home appliances (Pty) Ltd
11.2020 - 10.2021
Looking after existing clients.
Building client relationships.
Facilitate communication between sales and accounting departments.
Sales administration.
Notifying suppliers and customers of faulty stock, arranging returns, and ensuring returns are processed.
Order processing is done on SAP.
Processing of coming client calls.
Processing of quotations.
Assisting with queries on new products, pricing, and availability.
Ensuring all backorders are fulfilled for corporate and retail clients.
Following up on back orders and confirming ETAs.
Timely and effective response to emails and telephone calls.
Supporting the sales team in attaining sales targets.
Coordinating and responding to all requests for internal meetings.
Assist in ad-hoc accounting tasks and internal audits as required.
Supply Chain trainee
Dept. Social Development
05.2018 - 05.2020
Assisting with procurement activities and the development of strategic procurement plans.
Placement Receive, check, process, collect and file invoices Administer quotations and bids.
Source quotes for service delivery from suppliers.
Expediting payments for suppliers to be paid within 30 days.
Compile payment documents and take them for authorization.
Filling and safekeeping of all supporting documents.
Ensure that payment of the invoice is in line with the contract clauses and amounts as per the quote received Maintain and update the database of suppliers.
Attend to discrepancies between quotations, orders, and deliveries.
Procurement Intern
Air Chefs SOC (Ltd)
10.2019 - 03.2020
Sourcing of quotations (RFQ, RFI, and RFP).
Selecting suppliers from CSD (Central Supplier Database)
Creating and processing purchase orders on SAP.
Buying from suppliers that are compliant (PFMA, PPPFA, BBBEE Acts, and Treasury Regulations).
Filling out supplier documents.
Check invoices and orders for accuracy.
Administrative duties as and when required.
Receiving admin stock upon arrival.
Updating and creating prices on the system.
Liaising with stores on stock shortages.
Warehouse/Logistics Intern
Premium Ideas PTY Ltd
01.2018 - 05.2018
Maintain the cleanliness of the facility with teammates
Inventory control, stock counts, and fixing stock Discrepancies and consolidated stock.
Warehouse Transaction Transfer stock from bin to bin, department to department. Picking and packing (physically and systematically) using MTN Inventory software Stock Reconciliation Identify misplaced stock and put it back in its respective bins.
Dispatch Prepare waybills and confirm quantities with the invoice.