Professional project coordination specialist with solid experience in managing and supporting diverse projects. Adept at facilitating team collaboration, adapting to evolving requirements, and driving successful outcomes. Strong skills in project planning, communication, and resource management. Known for reliability and results-focused approach.
Overview
10
10
years of professional experience
2028
2028
years of post-secondary education
6
6
Languages
Work History
Assistant Project Coordinator
Independent Electoral Commission
Pongola
06.2021 - 06.2022
Managed online communications from social media, email and website sources.
Reviewed documentation to verify conformance with established project criteria.
Guided project team staff to drive project success.
Provided outstanding service to all parties involved with project, promoting effective and lasting business relationships.
Assisted in managing budgets, ensuring financial accountability throughout project lifecycles.
Conducted research and gathered key information for use in upcoming project planning.
Reduced project delays by proactively identifying potential roadblocks and escalating issues as needed.
Improved project efficiency by streamlining communication between team members and stakeholders.
Played an integral role in meeting strict deadlines by consistently following up on outstanding tasks with relevant parties.
Boosted overall team effectiveness through diligent monitoring of task assignments and due dates.
Maintained compliance with industry standards while executing diverse types of projects, ensuring all relevant regulations were adhered to.
Developed comprehensive minutes from project meetings, fostering clear communication among all parties involved.
Oversaw workflow and conducted month-end reconciliation of jobs.
Coordinated meetings with all pertinent parties, and set up remote calls using Teams.
Assisted in the creation of detailed project proposals, ensuring alignment with company goals before initiating execution.
Strengthened cross-functional collaboration through efficient coordination of multiple departments within the organization during projects implementation phases.
Contributed to positive client relationships by promptly addressing inquiries and concerns.
Enhanced team productivity through effective coordination of schedules, resources, and deadlines.
Enabled smoother transitions between different stages of projects via thorough preparation work such as gathering required materials or setting up systems ahead of time.
Supported project teams with timely tracking and reporting of project progress and performance.
Ensured accurate documentation by maintaining organized project files and records.
Increased stakeholder satisfaction levels through consistent updates on project status throughout each stage.
Facilitated smooth project execution by coordinating meetings, agendas, and action items for followup.
Promoted a collaborative work environment through open lines of communication with both internal team members and external partners.
Aided in risk mitigation efforts by supporting the development of contingency plans when necessary.
Contributed to improved resource allocation decisions by regularly updating Project Managers on team bandwidth constraints and accomplishments.
Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
Tracked hours and expenses to keep project on task and within budgetary parameters.
Kept projects on schedule by managing deadlines and adjusting workflows.
Prepared meeting agendas and minutes for distribution and record keeping.
Created job files for each project and maintained current data in each file.
Maintained database and spreadsheets with accurate inventory and status.
Managed competing demands and professionally adapted to frequent change, delays and unexpected events.
Assisted with onboarding newly hired staff members and coached on task prioritization.
Kept corporate and client information confidential, adhering to data safety measures.
Photocopied, distributed and emailed documents to project managers.
Established rapport and engaged with stakeholders to build lasting professional relationships.
Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
Responded to requests for information on materials to inquiring parties.
Analyzed project performance data to identify areas of improvement.
Tracked project and team member performance closely to quickly intervene in mistakes or delays.
Developed and implemented project plans and budgets to ensure successful execution.
Monitored project progress, identified risks and took corrective action as needed.
Reported regularly to managers on project budget, progress, and technical problems.
Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
Maintained open communication by presenting regular updates on project status to customers.
Verified quality of deliverables and conformance to specifications before submitting to clients.
Facilitated workshops to collect project requirements and user feedback.
Recruited and oversaw personnel to achieve performance and quality targets.
Sourced, vetted and managed vendors needed to accomplish project goals.
Administrator
Department of Basic Education
Pretoria
02.2019 - 12.2019
Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
Maintained personnel records and updated internal databases to support document management.
Established an organized filing system that streamlined document retrieval and reduced misplaced files.
Improved employee productivity with effective time management strategies for daily tasks.
Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
Maintained accurate documentation of company policies and procedures for easy reference by all employees.
Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
Served as a liaison between departments, fostering open communication channels that improved overall organizational function.
Coordinated company events and meetings to foster teamwork and boost employee morale.
Enhanced internal communication by creating a centralized information hub accessible to all staff members.
Managed human resources functions, including hiring, onboarding, and employee evaluations for optimal team performance.
Reduced overhead costs through careful budget management and resource allocation.
Led transition to paperless office, reducing operational costs and environmental impact.
Streamlined office operations by implementing new filing system, significantly reducing retrieval times.
Implemented customer feedback system, leading to improved service delivery and customer satisfaction.
Facilitated communication between departments, ensuring smooth operation and timely completion of projects.
Streamlined invoice processing, reducing average payment turnaround time.
Implemented new email management strategy, reducing clutter and improving communication efficiency.
Negotiated with vendors to secure more favorable terms, resulting in cost savings for office expenses.
Initiated program for recycling and waste reduction, contributing to corporate sustainability goals.
Enhanced data security measures, conducted regular system backups to prevent data loss.
Oversaw maintenance of office equipment, minimizing downtime due to malfunctions or repairs.
Coordinated logistics for annual corporate events, ensuring seamless execution and high attendee satisfaction.
Organized and executed quarterly staff training sessions, keeping team informed on latest administrative protocols and technology.
Improved team productivity with introduction of shared online calendar for tracking deadlines and appointments.
Enhanced employee onboarding process, improving new hire satisfaction and reducing time to productivity.
Coordinated with IT department to upgrade software, ensuring all systems were up-to-date and running efficiently.
Developed and maintained up-to-date database of contacts, facilitating quick and efficient communication.
Orchestrated relocation of office, ensuring smooth transition with minimal operational downtime.
Managed scheduling for executive staff to ensure optimal time management and productivity.
Developed comprehensive filing system that significantly improved document retrieval times.
Optimized supply chain logistics for office supplies, avoiding stockouts and excess inventory.
Collected, arranged, and input information into database system.
Gathered, organized and input information into digital database.
Generated reports detailing findings and recommendations.
Maintained database systems to track and analyze operational data.
Evaluated customer needs and feedback to drive product and service improvements.
Observed packing operations to verify conformance to specifications.
Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
Devised and implemented processes and procedures to streamline operations.
Evaluated staff performance and provided coaching to address inefficiencies.
Helped meet changing demands by recommending improvements to business systems or procedures.
Educated staff on organizational mission and goals to help employees achieve success.
Developed effective improvement plans in alignment with goals and specifications.
Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
Project Administrator
National Department of Basic Education
Durban
06.2017 - 01.2019
Administering multiple projects.
Management and tracking of documents.
Organized critical documentation for easy access and retrieval, increasing team productivity.
Streamlined administrative processes by implementing efficient workflows that reduced paperwork burdens.
Ensured compliance with company policies and industry regulations throughout all stages of a given project''s lifecycle.
Avoided construction delays by efficiently following through with site inspections.
Established strong relationships with internal departments such as finance and procurement for smooth collaboration in meeting project requirements.
Collaborated with cross-functional teams to ensure seamless project integration and alignment with organizational goals.
Supported senior management in strategic planning activities related to future projects or initiatives within the organization.
Monitored project progress closely, promptly addressing any deviations from the plan or schedule.
Efficiently managed incoming requests from stakeholders by prioritizing tasks based on urgency and relevance.
Maintained accurate records of all project-related expenses to facilitate budget tracking and financial reporting.
Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
Assisted in the preparation of final project reports and presentations through thorough analysis of quantitative data and qualitative feedback.
Enhanced project efficiency by streamlining communication channels and implementing effective tracking systems.
Conducted risk assessments to identify potential issues and develop contingency plans accordingly.
Facilitated regular team meetings for effective communication, collaboration, and problem-solving efforts.
Negotiated contracts with vendors, securing favorable terms to optimize project outcomes.
Wrote numerous project proposals in conjunction with company and departmental goals according to strict timelines.
Managed budgets for multiple projects, ensuring cost-effective allocation of resources and minimizing overspend.
Executed on-time, under-budget project management on complex financial issues for senior leadership.
Guided and directed third-party inspectors through project construction, commissioning, and closeout.
Contributed to the development of proposals by gathering data, creating visuals, and editing content as needed.
Improved overall team performance by providing ongoing training opportunities in relevant skills and software tools.
Communicated with stakeholders on job milestones.
Oversaw daily operations at site, keeping team production moving at optimal pace.
Prepared and submitted reports on job progress and safety conditions to upper management.
Directed projects according to schedule and quality demands.
Developed and maintained positive relationships with clients and other stakeholders.
Assisted in recruiting and hiring new construction and extraction workers.
Established and enforced safety regulations, procedures and standards for construction and extraction workers.
Monitored job progress and performance of employees or contractors to complete projects prior to deadlines.
Sourced suppliers and purchased necessary materials for work.
Trained workers in proper methods, equipment operation and safety procedures.
Supervised training of new construction and extraction workers on safety practices and procedures.
Inspected equipment and tools used for safe operation.
Created and implemented plans to maximize efficiency of workers.
Administered disciplinary actions to workers violating safety regulations and company policies.
Investigated and reported on accidents, injuries and near-miss incidents.
Documented construction and extraction workers' hours, wages and other pertinent information.
Evaluated and updated safety protocols to reduce risks on construction and extraction sites.
Devised and implemented safety protocols to reduce risks on construction and extraction sites.
Supported construction and extraction workers to facilitate timely completion of projects.
Provided feedback to workers on job performance and safety procedures.
Chief Administrative Clerk (Acting)
KZN Department of Basic Education
01.2015 - 05.2017
Supervising switchboard services.
Supervise the receiving, sorting, and recording of all applications.
Provide inputs into District Action Plans.
Provide statistics and reports on LTSM.
General Administration.
Providing secretarial duties to recruiting panels.
Entered data into system and updated customer contacts with information to keep records current.
Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
Input data and processed system change to generate accurate reports.
Maintained a professional office environment by ordering necessary supplies, managing inventory levels, and organizing workspaces.
Managed daily mail distribution for both internal employees and external customers or clients.
Arranged meetings and appointments and updated records to assist management.
Reduced errors in data entry tasks by maintaining accurate records and utilizing verification methods.
Contributed to project success by providing administrative support to various teams as needed.
Streamlined administrative processes by implementing efficient filing and organizational systems.
Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
Helped maintain a positive office atmosphere with proactive conflict resolution and team-building efforts.
Supported auditors by efficiently compiling requested documentation.
Increased customer satisfaction with prompt and courteous service while addressing inquiries and concerns.
Enhanced office productivity by managing incoming calls, emails, and appointments for staff members.
Proofread and edited professional documents to fix errors.
Balanced multiple roles to accomplish diverse tasks and make larger impact to organization.
Coordinated and maintained impressive office organization to keep facilities efficient, organized, and professional.
Supported human resources initiatives with new employee onboarding, benefits administration, and recordkeeping tasks.
Improved communication between departments through effective scheduling and coordination of meetings.
Boosted department efficiency with timely completion of assigned tasks.
Processed and prepared documents such as business or government forms and expense reports.
Enhanced operational efficiency, regularly updated office procedures manual to reflect current practices and guidelines.
Increased office accessibility, organized workspace to accommodate needs of all employees, ensuring comfortable and inclusive environment.
Supported HR functions, participated in recruitment process by scheduling interviews and organizing applicant information.
Assisted in budget preparation, gathered necessary documentation and performed initial analysis to support financial planning.
Coordinated meeting schedules for management, facilitating smooth operation and effective communication.
Contributed to environmental sustainability efforts, implemented recycling programs in office that encouraged eco-friendly practices.
Streamlined travel arrangements for executives, ensuring efficient itinerary planning and accommodation bookings.
Supported efficient data management, entered and updated records in database to ensure accuracy and completeness.
Maintained confidentiality of sensitive information, adhered to data protection protocols diligently.
Boosted team productivity, organized weekly staff meetings to align on priorities and share updates.
Improved customer service with prompt and accurate handling of inquiries, contributing to positive office environment.
Ensured compliance with internal policies, conducted regular audits of office supplies and initiated reordering process.
Enhanced office efficiency by streamlining filing systems, ensuring quick and accurate retrieval of documents.
Strengthened vendor relations by negotiating contracts that resulted in cost savings for office supplies.
Fostered positive work culture, coordinated team-building activities that improved morale and team cohesion.
Reduced processing times for expense reports, ensuring timely reimbursements for employees.
Enhanced communication within office, installed internal messaging system that facilitated quick and easy exchange of information.
Streamlined document management, implemented digital filing system that improved access and security.
Supported project management efforts, assisted in preparation of presentations and reports for key stakeholders.
Input data into spreadsheets and databases.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Purchased and maintained office supplies.
Reviewed files, records and other documents to obtain information to respond to requests.
Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
Edited and proofread documents for accuracy and completeness.
Compiled and analyzed data to produce reports.
Created and maintained detailed records of all office activities.
Utilized office management software to record and track customer information.
Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Processed incoming and outgoing mail and packages according to established procedures.
Edited documents to keep company materials free of grammar errors.
Coordinated and scheduled meetings and appointments.
Monitored and tracked budgets and expenses.
Assisted with onboarding of new employees.
Supported staff on special assignments and ad hoc projects.
Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
Informed and supported business leaders through consistent communication and administrative support duties.
Senior Administrative Clerk
KZN Department of Basic Education
Durban
02.2012 - 12.2014
Office management and office administration.
Draft and maintain routine correspondence and submissions.
Management of the office administration functions.
Compiling and coordinating annual, monthly, and quarterly reports.
Attending to internal and external Calls, correspondence/circulars.
Filing and record keeping.
Sorting correspondence using emailing and faxing systems.
Receiving and distribution of correspondence from various sections and departments.
Provide, duties to Arrange and do bookings for meetings and workshops.
Managing Circuit Manager's diary.
Taking minutes of sub directorate meetings.
Attending to urgent queries at the absence of manager.
Making appointments for Circuit Manager.
Management of document and correspondence.
Attending to urgent queries at the absence of Manager.
Receiving, recording, scrutinize educator's appointment document for onward submission.
Receiving school-based applications according to departmental policies and recording thereof.
Sifting of applications.
Identifying vacancies within different schools within CMC.
Provide Personal Assistant duties to District Director.
Provide administrative duties in provincial final push camps for matriculates including travel with the learners ensuring all learners are accommodated and balance diet is served.
Panel member in the KZN provincial management recruitment process.
Panel member in the District Social Events Committee.
Coordinate and provide administrative duties to District Workshops.
Panel member of the Circuit Management Centre Social Events Committee.
Appointed as acting Chief Administrative Officer.
Perform any other related Ad Hoc tasks and duties as requested or required by management from time to time.
Maintained a professional work environment by enforcing office policies and procedures consistently.
Contributed to company growth by assisting in the recruitment and training of junior administrative clerks.
Safeguarded confidential information by instituting strict document handling protocols and secure storage solutions.
Consistently exceeded performance expectations, receiving recognition for exceptional work ethic, adaptability, and commitment to delivering outstanding administrative support.
Boosted employee morale by organizing team-building events, holiday parties, and recognition ceremonies on a regular basis.
Ensured accurate record-keeping with diligent data entry into various company databases, spreadsheets, and software programs.
Achieved timely completion of projects by monitoring progress against deadlines while providing ongoing support as necessary.
Improved inter-departmental communication by creating a centralized database for shared documents and resources.
Provided excellent customer service to both internal and external clients through prompt responses to inquiries and effective problem-solving skills.
Managed high-volume phone calls, addressing inquiries and forwarding messages to appropriate personnel in a timely manner.
Supported executive decision-making with thorough research, report compilation, and presentation preparation efforts.
Elevated client satisfaction rates through attentive listening skills, empathetic problem-solving approaches, and prompt resolution of issues.
Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
Arranged meetings and appointments and updated records to assist management.
Entered data into system and updated customer contacts with information to keep records current.
Balanced multiple roles to accomplish diverse tasks and make larger impact to organization.
Coordinated and maintained impressive office organization to keep facilities efficient, organized, and professional.
Managed filing system, entered data and completed other clerical tasks.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Established administrative work procedures to track staff's daily tasks.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Liaised between clients and vendors and maintained effective lines of communication.
Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Performed research to collect and record industry data.
Volunteered to help with special projects of varying degrees of complexity.
Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
Transcribed and organized information to assist in preparing speeches and presentations.
Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
Education
National Diploma in Public Management - Management And Administartion
Durban University of Technology
Durban
01.2010 - 12.2012
Bachelor of Technology Degree in Public Management - Management And Administration
Durban University of Technology
Durban
01.2013 - 12.2013
Module Inclusive of Presentation Skills - Short Course
Durban University of Technology
Durban
01.2012 - 12.2012
Report Writing - Short Course
Department of Education Kzn
Durban
01.2012 - 12.2012
Educator Appointment Workshop - Short Course in Educator Recruitment
KZN Department of Education
Durban
01.2015 - 12.2015
Financial Management - Short Course
KZN Department of Education
Durban
01.2015 - 12.2015
Project Management - Short Course
Le Mark (Training & Development)
Pretoria
01.2018 - 12.2018
Office Management - Short Course
SNH Business Seminars
Pretoria
01.2019 - 12.2024
National Senior Certificate - Secondary Schooling
Ferrum High School
Newcastle
12.2006
Higher Certificate in Project Management (IT) - Project Management
Academic Institute of Excellence
Midrand
01.2019 - 12.2024
Skills
Project Management
Computer Literacy: MS Office
Report writing skills
Presentation Skills
Team support
Critical Thinking Skills
Decision Making Skills
IT Skills List: Internet research, MS Word, MS Excel, MS Presentations,MS Project software, Outlook
Leadership Skills
Technical Skills
Teamwork Skills
Interpersonal and problem-solving skills
Communication(verbal and written) and Information management
Team coordination
Stakeholder relationship management
Meeting scheduling
Meeting coordination
Software knowledge: SAP,ESS,My COSMOS
Documentation management
Customer service
Problem-solving
Time management
Flexible and adaptable
Knowledge Of
PFMA
Public Service Act
Constitution of South Africa
Treasury Regulations
Batho Pele Principles
Employment Equity Act
Labour Relations Act
Preferential Procurement Framework
Basic Conditions on Employment Act
Skills Development Act
Electoral Act
Electoral Commission Act
Personal Information
Ethnicity: Black African
Date of Birth: 01/12/87
Gender: Female
Timeline
Assistant Project Coordinator
Independent Electoral Commission
06.2021 - 06.2022
Administrator
Department of Basic Education
02.2019 - 12.2019
Office Management - Short Course
SNH Business Seminars
01.2019 - 12.2024
Higher Certificate in Project Management (IT) - Project Management
Academic Institute of Excellence
01.2019 - 12.2024
Project Management - Short Course
Le Mark (Training & Development)
01.2018 - 12.2018
Project Administrator
National Department of Basic Education
06.2017 - 01.2019
Chief Administrative Clerk (Acting)
KZN Department of Basic Education
01.2015 - 05.2017
Educator Appointment Workshop - Short Course in Educator Recruitment
KZN Department of Education
01.2015 - 12.2015
Financial Management - Short Course
KZN Department of Education
01.2015 - 12.2015
Bachelor of Technology Degree in Public Management - Management And Administration
Durban University of Technology
01.2013 - 12.2013
Senior Administrative Clerk
KZN Department of Basic Education
02.2012 - 12.2014
Module Inclusive of Presentation Skills - Short Course
Durban University of Technology
01.2012 - 12.2012
Report Writing - Short Course
Department of Education Kzn
01.2012 - 12.2012
National Diploma in Public Management - Management And Administartion
Electoral Official at Independent Electoral Commission of South Africa (IEC)Electoral Official at Independent Electoral Commission of South Africa (IEC)
Departmental Secretary at Department of Health (Steve Biko Academic Hospital)Departmental Secretary at Department of Health (Steve Biko Academic Hospital)