Faith Zinhle Mabena
Personal Assistance
Soweto
Summary
Reliable Personal Assistant experienced in providing comprehensive physical and emotional care to individuals. Friendly individual provides assistance with daily activities. Enjoys working with people and offers great organizational and interpersonal skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Strategic-thinking individual experienced in turning low-performing organizations into top revenue producers. Offering engaging and pleasant personality with expertise improving customer relationships.
Overview
11
11
years of professional experience
Work History
Personal Assistant- Director Financial Services
Gauteng Department of Human Settlements
8 2018 - Current
- Diary management for the Director Financial Services
- Manage financial records and create an effective system to track all documents
- Provide administrative and clerical assistance to the Finance staff
- Update accruals on a weekly basis and report back to the director
- Capture Invoices/GRV’s on SAP for payment
- Liaise with stakeholder of the department regarding finance related maters
- Minute taking in stakeholder’s meetings
- Champion of the Electronic Invoicing System to pay service providers
- Review the monthly section 40 file
- Review claims for payment for final signature by the Director
- Ordering of resources needed through procurement.
- Used discretion when handling confidential information.
- Enhanced executive''s productivity by managing schedules, organizing meetings, and overseeing correspondence.
- Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
- Collaborated with other support staff in coordinating joint projects or covering workload during absences.
- Assisted in the preparation of presentations and reports, contributing to well-informed decision making.
- Accomplished project deadlines by assisting with task completion whenever required.
- Experienced with productivity tools such as Slack, Zoom, Google Docs and Sheets, ClickUp and Asana.
- Maintained and organized all shared drives, documents and spreadsheets in Google Workspace.
- Kept detailed track of household and maintenance inventory and schedules.
- Developed and implemented activities to improve clients' quality of life.
Personal Assistant- Teaching School Development Practitioner
Funda UJabule Primary School (University of Johannesburg)
04.2016 - 07.2018
- Liaise with the school staff and the different stakeholders (funders)
- Manage venue bookings, Records management for stakeholders
- Responsible for the (logistics) traveling and accommodation bookings
- Responsible for the planning and coordinating of workshops
- Client innovation and service delivery improvement
- Implement agreed upon decisions from stakeholders’ meetings
- Minute taking in stakeholder’s meetings
- Management of finances from funders and different projects
- Arrangement of payments to service providers and following up
- Ordering of resources needed through procurement
- Catering arrangements for workshops and meetings
- Organizing meetings and workshops.
- Streamlined communication for better efficiency between executive and team members by acting as a liaison.
- Ensured a well-maintained professional image both internally and externally through diligent representation of executives.
- Improved time management of the executive through effective prioritization and organization of tasks.
- Communicated with internal departments, vendors and contractors to discuss schedules, project requirements and upcoming appointments.
- Attended meetings, took notes and tracked action items.
- Developed and implemented individual care plans tailored to needs of each client.
- Displayed absolute discretion at handling confidential information.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
Student Assistant
University of Johannesburg (Faculty of Education)
09.2013 - 03.2016
- Reception management, handle telephone and walk-in enquiries
- Filling, scanning, typing, communication via emails and fax
- Invigilating during exams
- Assist students with registrations
- Print out examination scripts for students
- Collect marked examination scripts from the lectures
- Assists students with academic queries on ITS.
- Assisted with the preparation of course materials for professors, enabling efficient distribution to students during classes.
- Ordered and stocked office supplies to maintain available resources.
- Handled class records for attendance, assignment grades and course participation scores.
- Managed student appointments for academic advising, streamlining scheduling processes and reducing wait times.
Education
Master of Arts - Masters in Public Administration
Mancosa
Mancosa 04.2001 -
BCom Honours Information & Knowledge Management - Management
University of Johannesburg
Johannesburg, South AfricaBA Public Management and Governance - undefined
University of Johannesburg
Skills
Spreadsheet Management
Filing and data archiving
Human Resources Management (HRM)
Report Writing
Correspondence drafting
Teamwork and Collaboration
Strong Work Ethic
Discretion and Confidentiality
Database Management
Time Management
High School Education
Langenhoven High School, Matric/ Grade 12, 2011
Acquired Skills
- Excellent written and verbal communication skills
- Decent understanding of organizational management and administration
- Great knowledge of secretarial functions
- Computer Literacy MS Word, Excel, PowerPoint
- Advanced Outlook proficiency skills
- Excellent customer service and client orientation
- Excellent research skills and detail orientated
- Excellent planning and organizing skills
- Excellent business writing skills
- Excellent time management skills and consistency
- Knowledge stakeholder management
- Great knowledge of financial information systems: SAP and BAS
- Excellent reporting skills, budget tracking and monitoring skills
- Good interpersonal skills
Names
Faith Zinhle
Driver License
Code B
Contact Details
073 690 0753 or 074 435 8800, mabenazinhle2@gmail.com
Physical Address
9528 Kamela Street, Soweto, Gauteng
Availability
1 Months’ notice
Personal Information
- Date of Birth: 03/13/93
- Gender: Female
References
- Mpho Mokoena, Director/ Current Manager, 072 149 0344, Mpho.Mokoena4@gauteng.gov.za
- Mr Mike Ngoma, Director/ colleague and former manager, 071 609 1150, Mike.Ngoma@gauteng.gov.za
- Mrs Lydia Mampa, Administrative Assistant/ Former colleague and mentor, 073 765 8754, lmmela@uj.ac.za
Timeline
Personal Assistant- Teaching School Development Practitioner
Funda UJabule Primary School (University of Johannesburg)
04.2016 - 07.2018
Student Assistant
University of Johannesburg (Faculty of Education)
09.2013 - 03.2016
Master of Arts - Masters in Public Administration
Mancosa
04.2001 -
Personal Assistant- Director Financial Services
Gauteng Department of Human Settlements
8 2018 - Current
BCom Honours Information & Knowledge Management - Management
University of Johannesburg
BA Public Management and Governance - undefined
University of Johannesburg