FAITH RENEILWE MOTSILENG
KWA-THEMA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Call Centre Agent position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
1
1
year of professional experience
Work History
Youth Services Volunteer
Charisma Music Foundation
Spring
12.2023 - Current
- Facilitated community outreach to expand participation and support.
- Participated in session wrap up to provide feedback for continuous improvement of program.
- Collaborated with fellow volunteers to create a safe and inclusive environment for all participants.
- Provided homework assistance and academic support to improve participants'' performance in school.
- Conducted regular check-ins with youth participants fostering open communication channels between staff members.
- Led group discussions and activities to meet different community needs.
- Assisted in the planning and execution of various fundraisers to support ongoing program initiatives.
CONTACT CENTRE AGENT
BHAM AND DAHYA CONTACT CENTRE
Benoni
03.2023 - 10.2023
- Gained strong leadership skills by managing projects from start to finish.
- Excellent communication skills, both verbal and written.
- Proven ability to develop and implement creative solutions to complex problems.
- Proved successful working within tight deadlines and a fast-paced environment.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Cultivated interpersonal skills by building positive relationships with others.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Identified issues, analyzed information and provided solutions to problems.
Education
- Highest Grade Passed: GRADE 12
- Sepedi
- English
- History
- Geography
- Mathematical Literacy
- Life Sciences
- Life Orientation
Diploma - Hospitality And Catering Services
Applied management
Catering theory and Practical
Sanitation and Safety
Nutrition and Menu Planning
Food and Beverage service
Entrepreneurship and Business management
Communication and Human Relations
Computer Practice
Skills
Meeting deadlines
Names
Faith Reneilwe
Personal Information
- ID Number: 001026 0222 087
- Date of Birth: 10/26/00
- Gender: Female
- Nationality: South African
References
- Nthabiseng Motaung College Lecturer 078 870 7902
- Jasmin Sing, Supervisor(Bham and Dahya Attorneys) 076 857 2413
- Sue Dahya, HR Manager (Bham and Dahya Attorneys) 071 369 0452
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Hobbies
I enjoy reading and writing as well as cooking and baking.
Timeline
Youth Services Volunteer - Charisma Music Foundation
12.2023 - Current
CONTACT CENTRE AGENT - BHAM AND DAHYA CONTACT CENTRE
03.2023 - 10.2023
Phulong Secondary School - ,
EKURHULENI EAST COLLAGE, SPRINGS CAMPUS - Diploma , Hospitality And Catering Services
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