Faith Nokuthula Nombuso Dladla
Ladysmith,KZN
Summary
Resourceful Police Officer focused on maintaining order and public safety, responding to emergencies, protecting people and property and promoting positive community relations. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
29
29
years of professional experience
2
2
years of post-secondary education
1
1
Certification
1
1
Language
Work History
Traffic Officer
Department of Transport
Ladysmith
12.2007 - 10.2021
- Provided testimony in court proceedings
- Identified, pursued and arrested suspects and perpetrators of criminal acts
- Conducted searches of individuals, vehicles and premises
- Built excellent rapport and working relationship with community to build trust and improve upon communication
- Monitored traffic violations, issuing citations as necessary
- Utilized clear communication and interpersonal skills to build relationships with citizens
- Assisted in special investigations and crime prevention programs
- Recorded facts to prepare reports documenting incidents and activities
- Handled citation and traffic violation paperwork.
- Maintained a visible presence in high-traffic locations during peak travel times to deter potential violations and promote adherence to traffic laws among motorists.
- Utilized advanced technology tools such as radar devices to measure vehicle speeds accurately while enforcing speed limits across various roadways throughout the jurisdictional area.
- Maintained up-to-date knowledge of relevant legislation, regulations, policies, and procedures to effectively enforce compliance among road users.
- Assisted in the timely resolution of traffic collisions by conducting on-scene investigations and providing accurate reports to involved parties.
- Responded to emergency calls to provide assistance to citizens in need.
- Built excellent rapport and working relationship with community to build trust and improve upon communication.
Office Manager
Sharkcol CC
Ladysmith
01.2003 - 11.2004
- Maintained computer and physical filing systems
- Managed office operations while scheduling appointments for department managers
- Updated reports, managed accounts, and generated reports for company database
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel
- Evaluated employee records and productivity and submitted evaluation reports
- Created, maintained and updated filing systems for paper and electronic documents
- Reported to senior management on organizational performance and progress toward goals
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
Frontline Clerk
NBS Bank
Ladysmith
08.1994 - 12.2002
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations
- Skilled at working independently and collaboratively in a team environment
- Developed strong organizational and communication skills through coursework and volunteer activities
- Provided professional services and support in a dynamic work environment
- Proven ability to learn quickly and adapt to new situations
- Developed strong communication and organizational skills through working on group projects
- Worked effectively in fast-paced environments
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
- Enhanced customer service with timely and accurate information when handling inquiries.
- Maintained confidentiality of sensitive information, adhering strictly to privacy policies.
Teacher
Mhubheni High School
Estcourt
01.1993 - 12.1993
- Planned and implemented integrated lessons to meet national standards
- Supported student physical, mental, and social development using classroom games and activities
- Graded and evaluated student assignments, papers, and course work
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives
- Incorporated multiple types of teaching strategies into classroom
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning
- Advised and counseled students to help them develop skills and knowledge required to succeed
- Registered student progress and attendance on database to enable tracking history and maintain accurate records
- Created and developed lesson plans to meet students' academic needs
- Developed and implemented classroom routines to address varying student needs
- Designed detailed learning plans for struggling students based on test, homework and assignment records.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced students' critical thinking and problem-solving skills through project-based learning.
- Fostered positive learning environment that encouraged student curiosity and critical thinking.
- Improved student engagement by incorporating interactive learning technologies into lesson plans.
Education
No Degree - English Teaching
TEFL Professional Development Institute
12.2022 - 03.2023
Traffic Diploma - Traffic And Criminal Law
KZN Traffic Training College
Pietermaritzburg, South Africa 01.2008 - 06.2008
High School Diploma -
EDU-College
Ladysmith, South Africa 01.1992 - 12.1992
Skills
Teamwork
Problem Solving
Effective Communicative Skills
Detail Oriented
Fast Learner
Friendly and customer Oriented
Analytic and Logical Thinking
Multi-tasking
Public Safety Awareness
Accident investigation
Traffic Management
Certification
Foundation of Digital Marketing and E-Commerce
Timeline
No Degree - English Teaching
TEFL Professional Development Institute
12.2022 - 03.2023
Traffic Diploma - Traffic And Criminal Law
KZN Traffic Training College
01.2008 - 06.2008
Traffic Officer
Department of Transport
12.2007 - 10.2021
Office Manager
Sharkcol CC
01.2003 - 11.2004
Frontline Clerk
NBS Bank
08.1994 - 12.2002
Teacher
Mhubheni High School
01.1993 - 12.1993
High School Diploma -
EDU-College
01.1992 - 12.1992