Faith Lebugang Mbokazi
Supervisor
White River,MP
Summary
Dynamic Banqueting Supervisor with a proven track record at Thaba Moshate Casino, excelling in event planning and food and beverage management. Recognized for enhancing guest experiences through innovative service solutions and effective team leadership. Committed to health and safety compliance while fostering a collaborative environment that drives exceptional service quality.
Overview
1
1
Language
10
10
years of professional experience
Work History
Housekeeping Supervisor
Park Inn by Radisson
Polokwane, South Africa
03.2024 - 09.2025
- Supervised housekeeping team to maintain guest rooms and public areas to brand standards.
- Conducted room inspections, corrected cleanliness issues, and ensured consistent presentation quality.
- Trained staff on cleaning procedures, safety practices, and proper use of housekeeping equipment.
- Scheduled daily assignments to balance workloads and support efficient room turnaround.
Banqueting Supervisor
Thaba Moshate Casino
Burgersfort, South Africa
10.2020 - 04.2023
- Directed banquet operations, coordinating service teams, setup standards, and event flow for seamless guest experiences.
- Managed function schedules, aligning catering, housekeeping, and technical support with event requirements.
- Supervised banquet staff performance, providing coaching, task allocation, and service quality oversight.
- Liaised with clients to confirm event details, special requests, and service expectations.
Waitress
Thaba Moshate Casino
Burgersfort, South Africa
06.2015 - 10.2020
- Greeted guests promptly and delivered attentive table service.
- Took accurate food and beverage orders using clear communication.
- Served meals and drinks while maintaining professional guest interaction.
- Coordinated with kitchen and bar staff to ensure timely service.
Education
No Degree -
Bhekiswayo Secondary School
Mpumalanga 04.2001 -
Skills
Food and beverage management
Health and safety compliance
Event planning expertise
Innovative thinking
Timeline
Housekeeping Supervisor
Park Inn by Radisson
03.2024 - 09.2025
Banqueting Supervisor
Thaba Moshate Casino
10.2020 - 04.2023
Waitress
Thaba Moshate Casino
06.2015 - 10.2020
No Degree -
Bhekiswayo Secondary School
04.2001 -