Summary
Overview
Work History
Education
Skills
Company Details
Certification
Personal Information
Contact Persons
Motivation
Timeline
Generic

Faith Sibanda

Primrose

Summary

Dynamic receptionist and office manager with a proven track record at Missing Link Education, excelling in communication and organization. Adept at enhancing client experiences and streamlining operations, I effectively manage calendars and resolve inquiries, creating a welcoming environment that fosters productivity and collaboration.

Overview

1
1
Certification

Work History

RECEPTIONIST/ OFFICE MANAGER

MISSING LINK EDUCATION
  • Greeting
  • Guest /clients with a great smile
  • Navigate clients through an office
  • Making copies, scans and sending emails
  • Maintaining calendars for appointments
  • Receiving packages from delivery
  • Setting up meeting and answering calls
  • Oversee day-to-day office operations to ensure smooth functioning
  • Maintain office supplies inventory and place orders as needed
  • Liaise with service providers (cleaning, maintenance, IT support, etc.)
  • Assist with onboarding new employees (workstation setup, access cards, etc.)
  • Manage office budgets related to supplies and services
  • Ensure office equipment is maintained and serviced when required
  • Implement and monitor health and safety procedures
  • Support HR functions, like maintaining employee records and managing leave schedules

RECEPTIONIST

THE LIVING ADVENTURE
DOHA
  • Front Desk Management
  • Greet visitors and clients warmly
  • Answer and direct incoming calls
  • Manage front desk and reception area to ensure a professional environment
  • Handle incoming and outgoing mail and deliveries
  • Maintain office supplies inventory
  • Schedule appointments and manage calendars
  • Perform basic data entry and filing tasks
  • Prepare correspondence, memos, and reports
  • Provide accurate information to clients and visitors
  • Handle customer inquiries and resolve issues or escalate them as needed
  • Maintain visitor logs and ensure visitor protocols are followed
  • Distribute messages and mail to appropriate staff
  • Liaise with internal staff and external partners
  • Update contact lists and internal directories
  • Maintain a tidy and organized reception area
  • Assist with meeting room bookings and preparation
  • Support event coordination when required
  • Monitor visitor access and maintain security awareness
  • Ensure compliance with health and safety protocols
  • Assist with onboarding of new employees
  • Support other departments with administrative tasks
  • Provide backup support for colleagues during absences

Education

Certificate of hotelogix front desk module -

11.2022

Certificate of hotel logix guest services module -

11.2022

O’levels Certificate - 5 subjects

Certificate in Microsoft office advanced -

Skills

  • Communication Skills
  • Professional verbal and written communication
  • Active listening
  • Phone etiquette
  • Clear and polite email correspondence
  • Ability to communicate with all levels of staff and client
  • Organization & Time Management
  • Efficient filing of important documents
  • Calendar management and scheduling
  • Prioritizing tasks effectively
  • Multitasking under pressure
  • Event and meeting coordination
  • Customer Service
  • Friendly and approachable manner
  • Problem-solving for client queries
  • Conflict resolution
  • Creating a welcoming environment
  • Handling complaints professionally

Company Details

The Living Adventure, +974 4475 2899, Street 305, Area 69, Mariwana Twin Tower B, 62022, Doha, Qatar

Certification

  • Certification of Hotelogix PMS Training on Frontdesk Module, 11/27/22
  • Certification of Hotelogix PMS Training on Guest Service Module, 11/23/22

Personal Information

Date of Birth: 07/02/97

Contact Persons

  • Flora Kholoni, +27612485882, Missing Link Education Manager
  • Eddie Walaza, +27612485882, Missing Link Education Supervisor

Motivation

I am the heart of the office the first smile people see, the calm in the chaos, and the bridge that keeps everything connected. my ability to juggle tasks, keep things running smoothly, and make both visitors and staff feel welcome is truly invaluable. Every day, I create an environment where people feel supported and things get done efficiently. Even when the challenges stack up, my dedication and organization set the tone for the entire workplace. I don’t just manage an office but I create a space where success is possible.

Timeline

RECEPTIONIST/ OFFICE MANAGER

MISSING LINK EDUCATION

RECEPTIONIST

THE LIVING ADVENTURE

Certificate of hotelogix front desk module -

Certificate of hotel logix guest services module -

O’levels Certificate - 5 subjects

Certificate in Microsoft office advanced -

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Faith Sibanda