Faith Msibi
Johannesburg
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Bookings Clerk /Receptionist
BMW
10.2013 - Current
- Produced high-quality communications for internal and external use.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Interacted with customers by phone, email, or in-person to provide information.
- Issued invoices and followed up on outstanding payments to remind clients to pay on time.
- Managed calendars and scheduled appointments to maintain smooth flow of operations.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained confidentiality of information regarding clients and company.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
Education
High School Diploma -
Molapo Technical Collage
Molapo Soweto 04.2001 -
Skills
Research
Spreadsheet Development
Database Entry
Cash Management
Customer Satisfaction
Relationship Building
Telephone Etiquette
Point of Sale Operation
Reading
i love reading books and do the summary for understanding and upgrade my language skills
Timeline
Bookings Clerk /Receptionist
BMW
10.2013 - Current
High School Diploma -
Molapo Technical Collage
04.2001 -