FAITH KWARI
SALES AGENT
Rustenburg
Summary
Driven sales professional with a proven track record at Mukuru.com, enhancing sales revenue by exceeding targets through expert customer assistance and effective sales strategies. Skilled in telemarketing and client relations, adept at fostering brand awareness and executing upselling techniques to boost customer satisfaction and sales outcomes.
Overview
3
3
years of professional experience
Work History
Sales Agent
Mukuru.com
01.2023 - 03.2024
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Assisted call-in customers with questions and orders.
- Increased sales and customer satisfaction through personalized servicing.
- Increased sales revenue by consistently meeting and exceeding sales targets.
- Adjusted sales scripts to better target needs of specific individuals, boosting sales by 40%
Sales Assistant
EcoSure
04.2021 - 02.2022
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
Education
BBA - Business Management
SPECISS COLLEGE
BULAWAYO ZIMBABWE 04.2001 -
Skills
Telemarketing
Customer Assistance
Cold-calling
Client Relations
Sales Strategies
Upselling strategies
Brand Awareness
Cross-selling techniques
Customer Service
Sales closing
Negotiation Tactics
Product and Service Sales
Languages
English
Timeline
Sales Agent
Mukuru.com
01.2023 - 03.2024
Sales Assistant
EcoSure
04.2021 - 02.2022
BBA - Business Management
SPECISS COLLEGE
04.2001 -