Faith Banelisiwe Kuhlase
Operations Manager (Skills Development / Training Sector)
Pretoria West
Summary
Experienced Operations, Training, and Project Manager with 12 years of expertise in Learning and Development, Skills Development, and Human Resource Management. Proficient in project planning, SETA compliance, QCTO processes, stakeholder engagement, and training delivery. Adept communicator and leader with a Baccalaureus Technologiae in Human Resource Management.
Overview
13
13
years of professional experience
2004
2004
years of post-secondary education
3
3
Languages
Work History
Operations Manager
GirlCode
05.2024 - Current
- Lead operational strategy and execution across training programs, hackathons, mentorships, and coding clubs.
- Oversee recruitment, document verification, and contract management for learnership and bootcamp programs.
- Manage stakeholder relationships with sponsors, schools, partners, and SETAs.
- Coordinate project roll-out plans, venues, recruitment timelines, and M&E criteria.
- Ensure compliance with QCTO standards and SETA requirements for learnerships and skills programs.
- Prepare reports for funders and stakeholders on program outcomes and impact.
Project Manager
iFundi Customer Solutions
Sandton
09.2022 - 05.2024
- Manage end-to-end delivery of client training projects, ensuring deadlines and deliverables are met.
- Coordinate training logistics, materials, facilitators, and venues.
- Track learner performance and provide regular progress reports to clients.
- Proactively manage project risks and ensure compliance with SETA and company standards.
- Oversee assessment, POE administration, and project close-outs.
Training Manager
Quarphix CC
Midrand
03.2021 - 07.2022
- Managed the Learning Management System (LMS) and coordinated training programs.
- Applied for and administered SETA grants and submissions (WSP, ATR, learnerships).
- Delivered learnerships, internships, and skills development programs.
- Managed partnerships, client relationships, and learner workplace placements.
- Supervised Pearson VUE Exam Centre and maintained Microsoft partnership.
- Ensured QCTO-aligned implementation of programs, including assessments and moderation processes.
Project Manager – Training and Development
Quarphix CC
09.2018 - 02.2021
- Managed training budgets, proposals, and procurement processes.
- Oversaw facilitators, assessors, and moderators to ensure quality delivery.
- Led learner onboarding, disciplinary processes, and stakeholder management.
- Compiled reports and coordinated CCMA cases and SETA compliance.
Project Manager – Learning and Development
Godisang Development
03.2015 - 04.2018
- Delivered training projects within scope, budget, and timelines.
- Managed reporting, stakeholder communication, and project quality assurance.
- Led project planning and execution, resolving conflicts and managing risks.
Project Coordinator – Learning and Development
Godisang Development
11.2014 - 03.2015
Human Resource Intern
Gauteng Department of Social Development
06.2012 - 05.2013
Education
National Diploma - Human Resource Management
01.2025 - 04.2010
BTech - Human Resource Management
Skills
Streamlined process management
Strategic project planning
Effective stakeholder engagement
Client retention strategies
Compliance with QCTO regulations
SETA adherence and monitoring
WSP & ATR
Work-integrated learning program
Structured training participation in industry
Project Management
Program development
Additional Information - References
Available on request
Personal Information
- Notice Period: 30 days
- Nationality: South African
- Driving License: Code 08
Timeline
Tshwane University of Technology - National Diploma, Human Resource Management
01.2025 - 04.2010
Operations Manager - GirlCode
05.2024 - Current
Project Manager - iFundi Customer Solutions
09.2022 - 05.2024
Training Manager - Quarphix CC
03.2021 - 07.2022
Project Manager – Training and Development - Quarphix CC
09.2018 - 02.2021
Project Manager – Learning and Development - Godisang Development
03.2015 - 04.2018
Project Coordinator – Learning and Development - Godisang Development
11.2014 - 03.2015
Human Resource Intern - Gauteng Department of Social Development
06.2012 - 05.2013
Tshwane University of Technology - BTech, Human Resource Management