Faheem Nieuwenhuys

Lead Management:

Handling inbound leads from marketing campaigns and proactively reaching out to potential clients.

Relationship Building:

Developing and maintaining strong relationships with customers to foster trust and loyalty.

Sales Process

Ownership:

Managing the entire sales process from initial contact to closing deals.

Product Knowledge:

Staying up-to-date on payment solutions and effectively communicating their benefits to potential customers.

CRM Management:

Accurately recording customer interactions and sales information in the CRM system.

Reference: Shuaib Murat (067 073 1403)

• Route planning
• Trip allocations
• Pick ups
• Drop offs
• Current employee in service

• Company Overview: Largest online institution now known as Upskillist
• Cold calling 400 leads per daily
• Calling and closing lost and inactive leads selling them lifetime memberships.
• Managing online Zendesk chat box when campaign emails was sent out to service and convert enquiries into sales.
• Top performer always overachieving targets.
• Largest online institution now known as Upskillist

• Company Overview: Largest online institution now known as Upskillist
• Assisting student from all around the world with registering for courses, pathways and goals during their free trial.
• Core function was to sell them into 3, 6 or 12 month memberships.
• Assisting clients with promotions and upgrades.
• Generating sales via client referrals.
• Assisting team leader with upskilling, coaching new agents.
• Managing team when team leader isn’t available, making sure team makes sales target and achieve all KPIs, updating team with stats and keeping them motivated.
• Largest online institution now known as Upskillist
• References: Ruqqayah shaik +27 78 785 6337 HR, Yasser Norton 0718522966 Operations Manager

• Make multiple outbound calls to potential customers
• Deliver customized, targeted sales strategies
• Share information about company/product by following sales scripts
• Meet all quotas for inside and outside sales
• Facilitate future sales
• Answer potential customer questions and follow-up call questions
• Close sales and lead customer through purchasing process
• Understand customer needs and offer solutions and support
• Maintain record of calls through computerized system
• Research potential leads from business directories, web searches, or digital resources
• Create and maintain a list/database of prospect clients
• Work with sales team to close sales
• Cold call potential sales leads
• Equipped with I-Sell Methodology for sales
• Highest commission earner in the entire I-Select Cape Town.
• References: Current TL Lunathi Jos 076 081 7841 Previous TL Marissa De Beer 082 532 3937

• Training and up skilling my team
• Updating the weekly roster
• Managing various clients accounts all around the world.
• Managing Grootlottos account with thousands of players, translating and creating daily, weekly and monthly promotions.
• Sending gifts to key/vip players monthly
• Achieving my monthly target of 8000GBP in payments
• Assisted with launching an acquisition sales department, compiling all policies, procedures, promotions& discounts.
• Updating drop box daily.
• Creating new ideas, structures to improve & up skill the sales department.
• Reference: Rob Warrington 072 433 3484

• Outbound Sales Consultant for Cell C
• Processing and capturing applications for new customers.
• Cold calling
• To make outbound calls and pitch a sale on various Campaigns.
• Dealing with High Risk Clients.
• Provide clients with detailed & accurate information at all times.
• Answering the telephone in a prompt and efficient manner.
• Completing an application form.
• Decline the client and provide client with a relevant reason.
• Objection handling.
• Requesting the documents from the clients and advising if the documents are valid.
• Working on various systems.
• Taking the information from the systems and capture into the application systems.
• Meeting all targets, benchmarks and providing excellent service according to company quality standards.

• Company Overview: (Campaign in Sell Direct Marketing) (Cell c, Vodacom & mtn)
• Processing and capturing applications for new customers.
• Cold calling
• To make outbound calls and pitch a sale on various Campaigns.
• Dealing with High Risk Clients.
• Provide clients with detailed & accurate information at all times.
• Answering the telephone in a prompt and efficient manner.
• Completing an application form.
• Decline the client and provide client with a relevant reason.
• Objection handling.
• Requesting the documents from the clients and advising if the documents are valid.
• Working on various systems.
• Taking the information from the systems and capture into the application systems.
• Meeting all targets, benchmarks and providing excellent service according to company quality standards.
• (Campaign in Sell Direct Marketing) (Cell c, Vodacom & mtn)

• Processing and capturing applications for new customers.
• Cold calling
• To make outbound calls and pitch a sale on various Campaigns.
• Dealing with High Risk Clients.
• Provide clients with detailed & accurate information at all times.
• Answering the telephone in a prompt and efficient manner.
• Completing an application form.
• Decline the client and provide client with a relevant reason.
• Objection handling.
• Requesting the documents from the clients and advising if the documents are valid.
• Working on various systems.
• Taking the information from the systems and capture into the application systems.
• Meeting all targets, benchmarks and providing excellent service according to company quality standards.
• Adhering to company policies & procedures.

• Company Overview: (Cell C Campaign)
• Processing and capturing applications for new customers.
• Cold calling
• To make outbound calls and pitch a sale on various Campaigns.
• Dealing with High Risk Clients.
• Provide clients with detailed & accurate information at all times.
• Answering the telephone in a prompt and efficient manner.
• Completing an application form.
• Decline the client and provide client with a relevant reason.
• Objection handling.
• Requesting the documents from the clients and advising if the documents are valid.
• Working on various systems.
• Taking the information from the systems and capture into the application systems.
• Meeting all targets, benchmarks and providing excellent service according to company quality standards.
• (Cell C Campaign)