Hi, I’m
FADZAI CHIDO CHIHAVA
Healthcare Assistant/Support Worker
Zeerust
Summary
Hardworking, energetic healthcare assistant with 6+ years of experience caring for service users with learning disabilities, autism, epilepsy, dementia and Alzheimer’s disease. Posses deep expertise in determining service users’ specific needs, and ensuring their physical and emotional wellbeing. Excels in creating and developing core care plans to meet the individual needs of each service user. Skilled communicator with the ability to work in busy and challenging environments and take great pride in handling service users with a high level of professionalism, diligence, and empathy. These skills are underpinned by the concepts of confidentiality and dignity.
Overview
39
years of professional experience
3
Certifications
1
Language
Work History
VALTRYN HEALTHCARE SERVICES
Healthcare Assistant / Support Worker
01.2024 - Current
Job overview
- Look through assigned service user’s care plans, to determine specifics, and how to manage them.
- Engage assigned patients in conversation to determine their personalities, and specific likes and dislikes.
- Assist service users with getting up in the morning, dressing, undressing, washing, bathing and the toilet.
- Help service users with mobility problems and other physical disabilities including incontinence and help in use and care of aids and personal equipment.
- Care for service users who are temporarily sick and needing, for example, minor dressings, bed nursing, help with feeding.
- Help in promotion of mental and physical activity of service users through talking to them, taking them out, sharing with them in activities such as reading, writing, hobbies and recreations.
- Make and change beds, tidy rooms, do light cleaning and empty commodes.
- Inspect, launder and mend service user’s clothing.
- Set tables and trays, serve meals, feed service users who need help, prepare light meals and wash up, tidy and clear the dining room.
- Worked with over 20 regular senior care to increase quality of life.
- Administer medication in a timely manner, by following set schedules, and medicine administration protocols.
- Uncontrolled and administered medication establishing reminders to ensure 100% on-time intake.
- Upload safety and hygiene standards to reduce incidents and accidents by 80%.
- Comply with the Home’s guidelines and policies at all times.
- Report any significant changes in the health or circumstances of a service user.
- Encourage service users to remain as independent as possible.
SAVF ZEERUST OLD AGE HOME
Healthcare assistant / Support worker
01.2022 - 12.2023
Job overview
- Provided mobility support, including assistance with walking aids and wheelchairs.
- Oversaw medication and prescriptions usage, and administering medicine under the supervision of a medical personnel.
- Helped service users with day-to-day activities while consistently encouraging independence and self-belief.
- Established turning and repositioning routine for bedridden clients that led 70% reduction in reported bedsores.
- Applied safe transportation techniques to transfer clients between rooms ensuring 0%incidents.
- Responsible for cleaning and tidying the service user’s room and doing laundry simultaneously.
- Ensure that a safe environment is provided for the service user by monitoring their surroundings for hazards such as fire hazards or tripping hazards.
- Prepare nutritious, delicious meals that received 80+%positive service users feedback.
- Engage the service user in social activities, such as playing games, taking walks, or having conversations.
- Uphold safety and hygiene standards to reduce incidents and accidents by 80% Improving 60% satisfaction ratings by providing faultless personal care.
- Administering medication and kept comprehensive records Maintained 100% clean driving record while running daily errands for service users including shopping and prescription collection.
- Measured and recorded patient temperatures, pulse, respirations and weight throughout hospital stay.
- Documented care plans, hospital actions and patient activities in line with best practices.
- Monitored individual’s physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
- Maintained optimal safety standards throughout prioritizing risk reduction, health, and hygiene.
- Maintained high levels of service user satisfaction by providing tailored, personalized care that consistently meet individual needs.
- Provided patient with companionship, and counsel them, after obtaining approval from the family.
- Verified patient locations at all times, in order to ensure their safety and well-being.
- Adjusted activities and care plans in accordance with the specific needs of each patient.
- Transferred patients from bed to chairs, and turning patients every 2 hours to prevent bed sores.
Central Statistics office
01.2005 - 12.2007
Nanny Child care - Mrs Moyo
01.1997 - 12.2004
Domestic worker - Mrs Smith
01.1987 - 12.1996
Education
Speciss College
Pitman’s certificate in accounting level 3
APEX LEARNING
Diploma in Nursing Assistant Complete Training
01-2026
APEX LEARNING
Diploma in Health and Social Care
01-2025
Florence Academy
First Aid, Basic life support, Dementia level 1 certificate
01-2024
ALISON
Diploma in Nursing and Patient Care from Caregiving
01-2022
Young Africa Technical College
Diploma in Information Technology
01-2005
Drake Secondary School
O level
01-1986
Skills
Teamwork and Collaboration
Analytical and Critical thinking
Excellent Communicator
Medical Needs Assessment
Multitasking Abilities
Emergency Response
Safeguarding knowledge handling
CPR and first Aid
Medication monitoring
Emotional Support
Organization and Time Management
Direct Patient care and care plans
Monitoring vital signs and behaviors
Meal planning and preparation
Daily care plan notes
Microsoft Packages (MS Word, Excel, PowerPoint, Publisher, Windows Professional, Spreadsheets, SEO, CRM, Email, and Outlook)
Certification
Valid Passport & Valid Driver’s License
ADDITIONAL INFORMATION
Available upon request
Timeline
Healthcare Assistant / Support Worker
VALTRYN HEALTHCARE SERVICES
01.2024 - Current
Healthcare assistant / Support worker
SAVF ZEERUST OLD AGE HOME
01.2022 - 12.2023
Central Statistics office
01.2005 - 12.2007
Nanny Child care - Mrs Moyo
01.1997 - 12.2004
Domestic worker - Mrs Smith
01.1987 - 12.1996
Speciss College
Pitman’s certificate in accounting level 3
APEX LEARNING
Diploma in Nursing Assistant Complete Training
APEX LEARNING
Diploma in Health and Social Care
Florence Academy
First Aid, Basic life support, Dementia level 1 certificate
ALISON
Diploma in Nursing and Patient Care from Caregiving
Young Africa Technical College
Diploma in Information Technology
Drake Secondary School
O level