Fabian Landers
Account Executive
Pinetown
Summary
Hard working who learns and adapts quickly to fast changing environments. Works well under pressure and enjoys a challenge when one arises. Working flat out to always achieve the best of my ability and takes pride in all that I do. Has the abilities to work in a team and individually and believe I have the qualities to pursue business and personal successfully and collectively.
Established Account Executive gifted at lead generation and resolving customer issues. Engaging and personable and increasing business opportunities through dynamic marketing strategies, sharp communication skills and dedication to customer service.
Experienced with strategic account management to enhance client relationships and drive revenue growth. Utilizes innovative sales techniques to close high-impact deals and meet organizational goals. Track record of effective communication and negotiation, ensuring long-term client satisfaction.
Overview
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Work History
Account Executive
Standard Bank
- Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions
- Manage existing clients and grow portfolio through making contact and generating leads through the Net Promoter Tool
- Develop relationships with a wide range of product specialists within the Group.
- Maintenance of expert knowledge on specific products, pricing, application procedure, processing and timelines in order to drive and achieve relevant sales targets.
- Maximise Business Portfolio cross sell opportunities and strengthen client relationships
- Manage the growth of active customer Account Base to increase client base
- Track, control and influence sales activities with the specific aim to achieve previously determined sales team targets.
- Define a Sales portfolio growth strategy in line with predetermined growth targets, which are determined on an annual basis through conducting competitor analysis and innovating new value propositions by developing sales initiatives which align with the various segment strategies
- Comply with governance in terms of legislative and audit requirements
- Enter all Qualified leads into the sales pipeline and maintain on a daily basis
- Track, control and influence sales activities with the specific aim to increase sales efficiencies
- Initiate credit applications
- Develop a deep understanding of the technical trends, market, competition and trends in the market. Research and identify new entrants in the relevant industries (mobile, payments, finance etc). Assess opportunities and threats from these entrants
- Improve business decisions by providing accurate and reliable business intelligence (information) together with analyzing trends and data
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
- Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
- Delivered informative presentations to potential clients, showcasing the unique value of products or services offered.
- Negotiated contracts successfully, securing favorable terms for both the company and clients.
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.
- Developed detailed reports analyzing account performance data, providing valuable insights for future strategy adjustments or improvements.
- Collaborated with cross-functional teams to develop comprehensive marketing strategies, resulting in increased brand awareness and revenue growth.
- Monitored industry trends and competition, adjusting sales strategies accordingly to maintain a competitive edge in the market.
- Developed a solid pipeline of prospects through diligent research and targeted outreach efforts.
- Assisted in the onboarding process for new clients, ensuring a smooth transition into the company''s roster of accounts.
Client Portfolio Executive (R60Mio to R150Mio turnover Business Clients)
First National Bank
- Established long-term client relationships through consistent delivery of high-quality products and services.
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
- Developed innovative solutions to complex problems, resulting in improved organizational performance.
- Prepared annual data to determine metrics for operational performance.
- Achieved company growth by implementing strategic marketing plans and business development initiatives.
- Collaborated with stakeholders to develop actionable strategies that aligned with corporate goals and objectives.
- Identified trends and assessed opportunities to improve processes and execution.
- Managed cross-functional teams for successful project completion within budgetary constraints and deadlines.
- Implemented cost-saving measures through reevaluation of supply chain management practices.
- Located bottlenecks to streamline existing processes.
- Expanded market presence by identifying new business opportunities and forging strategic partnerships.
- Reviewed employee concerns and new opportunities to drive business strategies.
- Negotiated favorable terms in mergers and acquisitions, significantly expanding company's market share and capabilities.
- Drove significant growth in annual revenue by identifying and penetrating new market segments.
Business Relationship Manager (10Mio to R60Mio turnover Business Clients)
First National Bank
- Managed a portfolio of key accounts, ensuring consistent revenue generation and account retention.
- Conducted thorough market research to identify emerging trends and inform business development efforts.
- Maintained open lines of communication with stakeholders at all levels of the organization, fostering a culture of transparency and accountability.
- Implemented robust risk management strategies to protect the organization from potential losses or reputational damage.
- Commitment in monitoring regulatory landscapes ensured compliance with industry standards.
- Strengthened client relationships by consistently delivering high-quality service and support.
- Collaborated with cross-functional teams to develop and implement strategic initiatives for business growth.
- Built rapport with prospective clients through effective networking events, conferences, and industry gatherings.
- Identified opportunities for process improvements, resulting in increased efficiency and cost savings.
- Coordinated regular meetings with clients to review performance metrics and discuss areas for improvement.
- Utilized advanced financial analysis techniques to accurately assess client needs.
- Boosted customer satisfaction through timely resolution of issues and proactive communication.
- Supported sales teams by providing subject matter expertise during complex deal negotiations.
Credit Manager
First National Bank
- Assess Credit Risk through quantitative and qualitative analysis.
- Evaluate credit risk assessments in a consistent and professional manner (Financial analysis incl. Balance Sheet, Income Statements, Cash Flow Statements, Ratio’s Debtors age analysis, Creditors schedule etc)
- Apply credit risk criteria consistently and in accordance with the bank’s credit policies to monitor existing exposures and recommend credit decisions related to excesses.
- Develop sound and professional working relationships with the Relationship Managers to facilitate growth in quality loan assets and manage the returns on existing loans.
- Ongoing credit management and ensuring sound credit principles and practices are followed over a Portfolio which equates to at least 2 557 accounts both Borrowing and Non-borrowing.
- Analyzed applicants' financial status and credit and property evaluations to determine loan feasibility.
- Investigated and evaluated customers for creditworthiness and potential risk factors.
- Managed the entire end-to-end credit approval process from application review through contract negotiation and final execution.
- Improved credit risk management by implementing effective underwriting policies and procedures.
Business / Agricultural Credit Analyst (March 2005 to Date) Consumer Credit Analyst (January 2004 to February 2005)
First National Bank
- Assess Credit Risk through quantitative and qualitative analysis.
- Evaluate credit risk assessments in a consistent and professional manner (Financial analysis incl. Balance Sheet, Income Statements, Cash Flow Statements, Ratio’s Debtors age analysis, Creditors schedule etc)
- Apply credit risk criteria consistently and in accordance with the bank’s credit policies to monitor existing exposures and recommend credit decisions related to excesses.
- Develop sound and professional working relationships with the Relationship Managers to facilitate growth in quality loan assets and manage the returns on existing loans.
- Assessed credit risk and analyzed financial statements.
- Analyzed customer data such as financial statements to determine level of risk involved for extending credit.
- Prepare business communication that is of a professional standard.
- Conduct and maintain daily diary of events.
- Assist Manager with identifying problem areas and applying agreed standards.
- Assesing / Monitoring of movements on accounts.
- Preparing all delinquent (dormant) accounts.
- Reason for Leaving: Promoted
Clerk - Filing and Administration
Transnet Housing - Housing and Loans Durban
- Administration of the filing area.
- Conducting Audits to ensure all in order.
- Conducting General maintenance.
- Also assist Housing Officials with interviewing customers and assessing needs with regards to loan applications etc.
- Reason for Leaving: Business book sold to FNB.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
Education
Matriculated - English, Physical Science, Afrikaans, Biology, Mathematics, History
Pinetown Boys High School
01-1999
Financial Management
Unisa
Durban 04.2001 -
No Degree - Management
University of Stellenbosch
Capetown 04.2001 -
Skills
Account management
Financial reporting
Customer service
Contract negotiation
Strong relationships
Revenue generation
Customer relationship management
Client relationship building
Written and verbal communication
Lead generation
Customer presentations
Lead development
Data analysis
Customer relationships
Pipeline management
Sales expertise
Notice Period
- Notice Period: Immediate
- Starting Date: Negotiable
Computer Literacy
Fully computer literate
Timeline
Financial Management
Unisa
04.2001 -
No Degree - Management
University of Stellenbosch
04.2001 -
Account Executive
Standard Bank
Client Portfolio Executive (R60Mio to R150Mio turnover Business Clients)
First National Bank
Business Relationship Manager (10Mio to R60Mio turnover Business Clients)
First National Bank
Credit Manager
First National Bank
Business / Agricultural Credit Analyst (March 2005 to Date) Consumer Credit Analyst (January 2004 to February 2005)
First National Bank
Clerk - Filing and Administration
Transnet Housing - Housing and Loans Durban
Matriculated - English, Physical Science, Afrikaans, Biology, Mathematics, History
Pinetown Boys High School