Summary
Overview
Work History
Education
Skills
LANGUAGES
Accomplishments
Certification
Training
Timeline
Nicholas Mtshizana

Nicholas Mtshizana

Ekurhuleni

Summary

Dedicated IT Technician with extensive experience in the technology sector, particularly in support of development companies and IT clients. Proven expertise in management, including team leadership, process optimization, and driving change management initiatives. Adaptable to the evolving landscape of IT regulations, consistently pursuing opportunities for professional growth and skill enhancement. A strong commitment to delivering exceptional service while staying current with industry advancements ensures effective problem-solving and client satisfaction.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Security Officer

IBI Security Services
03.2025 - Current
  • Security
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.

Sales Consultant

Eastern Cape Motors
01.2016 - 04.2019
  • Meeting customers to discuss their needs
  • Promoting sales offers
  • Providing administration support
  • Participating in test drives with interested customers
  • Location

Water Test Rectifier

Mercedes Benz
12.2014 - 11.2015
  • Ensure Door Beading Is Fitted Properly and No Sealing Gap in BIW
  • Ensure Doors and Windows Are Fitted Properly
  • Ensure Sealant Application as Per Specification
  • Close All Doors, Windows and Fold Carpet in the Cabinet

IT Technician

Iec
10.2010 - 12.2011
  • IT Technician
  • Software and Hardware Upgrade
  • Internet Setup and Updating Software
  • Configuration of Software and Hardware
  • Rendering Monthly IT Support
  • Setting Up LAN Network
  • Reports for Manager
  • Led Several Projects Focused On Implementing and Increasing the Effectiveness of Processes and On Improving the IT Rating of the Company
  • Data Capturer
  • Transferring Data from Document to Computer
  • Location

Courier Contractor

Fast N Furious
07.2022 - 04.2023
  • Enhanced delivery efficiency by optimizing routes and time management strategies.
  • Maintained accurate records of all courier transactions, ensuring proper documentation for billing purposes.
  • Contributed to a positive work environment through effective teamwork and collaboration with fellow drivers and dispatchers.
  • Increased customer satisfaction through prompt and professional communication during pick-ups and deliveries.
  • Assisted customers with package tracking inquiries, providing accurate information on delivery status.
  • Proactively maintained vehicle cleanliness and performed routine maintenance checks for optimal performance on the road.
  • Demonstrated adaptability when managing unexpected changes in delivery schedules due to unforeseen circumstances.
  • Adhered to strict safety guidelines, resulting in an exemplary driving record with no accidents or violations.

Education

Security grade E,D,C - Security Officer

Raptic Security Training , Thembisa
11.2023
  • Main Courses: Security grade E, D,C
  • Location

NDip - Information Technology

School or University
12.2008
  • Main Course: A+, Network+ Security
  • Location

Skills

  • CCTV
  • IAM
  • Gmail
  • Situational awareness
  • Alarm management
  • Access control systems
  • Complaint resolution
  • Incident reporting
  • Incident response
  • Equipment troubleshooting
  • Surveillance monitoring
  • Report writing
  • Security protocols
  • Privacy regulations
  • Camera operation

LANGUAGES

English Advanced
Isixhosa Advanced

Accomplishments

  • LAN Network Implementation Implemented LAN networks for 15+ client offices, enhancing connectivity.

Certification

Computer Literacy

  • Licensed control room operator -

Training

Computer Literacy

Timeline

Security Officer - IBI Security Services
03.2025 - Current
Courier Contractor - Fast N Furious
07.2022 - 04.2023
Sales Consultant - Eastern Cape Motors
01.2016 - 04.2019
Water Test Rectifier - Mercedes Benz
12.2014 - 11.2015
IT Technician - Iec
10.2010 - 12.2011
School or University - NDip, Information Technology
Raptic Security Training - Security grade E,D,C, Security Officer

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Nicholas Mtshizana