Professional dispatch team leader with 3 years in transportation and logistics. Experienced in managing dispatch staff and overseeing routing and delivery operations. Proven ability to handle high -pressure situations and resolve complex issues while maintaining strict adherence to policies and procedures. Committed to driving operational excellence and fostering a safety-first culture within the dispatch centre.
Leading a team of dispatchers to ensure timely, accurate order processing and deliveries. Handle administrative responsibilities, including print shipping stickers for address, managing shortages and ensuring smooth operation of all supporting processes. Oversee order picking, packaging and loading operations. Ensuring accurate and secure preparation for dispatch. Track individual and team performance, provide guidance and support to optimise productivity and efficiency.
Facilities communication between drivers, customer, and dispatch manager. Monitoring and tracked route progress to ensure timely arrival or products or items. Ensure all necessary resources, such as tools, materials and equipment are cleaned and placed on standard places. Available to meet daily operational demands.
Multitasking, time management
Grade 12
Logistics management short Programme
Grade 12