Ewan Evans
LMS Administrator
Johannesburg
Summary
Business-minded LMS Administrator with 2 years of experience in supporting server environments and client applications. Determined and focused in managing network infrastructure and optimising environment while reducing redundancy. Considered expert in troubleshooting complex problems and reaching innovative solutions while adhering to rules and requirements of project scope. Dynamic team player when interfacing with other team members, clients and end-users.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
LMS Administrator
LRMG
Johannesburg
05.2022 - Current
- Authored documentation for system configuration and troubleshooting.
- Consulted with management to determine scope and priorities of projects and to discuss system capacity and equipment acquisitions.
- Assisted IT and sales team members on troubleshooting issues and closing calls.
- Managed computer operation scheduling, backup, storage and retrieval functions.
- Recommended development of plans for systems development and operations.
- Supported project planning team to promptly address hardware and software problems and network emergencies.
- Maintained applications to keep software current with necessary software updates and upgrades.
LMS Administrator
smartUP
Johannesburg
08.2020 - 05.2022
- Backed up company data to distributed storage centers to avoid massive data loss.
- Provided on-call support and troubleshooting for clients.
- Maintained applications to keep software current with necessary software updates and upgrades.
- Supported project planning team to promptly address hardware and software problems and network emergencies.
- Maintained network hardware and software and monitored network to support network availability to end-users.
Online Business Owner
Self Employed
Johannesburg
02.2018 - 01.2020
- Introduced new methods, practices and systems to reduce turnaround time.
- Capitalised on social media platforms to increase market awareness and recruit sales agents.
- Created and monitored promotional approaches to increase sales and profit levels.
- Achieved sales goals and increased revenue and profits through productive strategy development and organisational leadership.
Education
Bachelor of Science - Informatics
University of South Africa (UNISA)
Johannesburg, South Africa 02.2018 - Current
Skills
Data backups
Timeline
LMS Administrator
LRMG
05.2022 - Current
LMS Administrator
smartUP
08.2020 - 05.2022
Online Business Owner
Self Employed
02.2018 - 01.2020
Bachelor of Science - Informatics
University of South Africa (UNISA)
02.2018 - Current
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