Everistah Mantloana
Cellular Expert
Polokwane
Summary
Experienced sales and marketing consultant, with over 4 years of experience in retail . Excellent reputation for resolving problems and improving customer satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
6
6
years of post-secondary education
Work History
Cellular Expert
Publicis Groupe. Client: JD Group
Limpopo Region
09.2022 - Current
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Maintained energy and enthusiasm in fast-paced environment.
- Led projects and analyzed data to identify opportunities for improvement.
- Worked with customers to understand needs and provide excellent service.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Field Marketer
Publicis Groupe. Client: Vodacom
Polokwane
09.2021 - 09.2022
- Developed distribution, pricing, shelving and merchandising strategies based on consumer research.
- Initiated and provided in-store product knowledge sessions to educate store personnel and management.
- Established customer loyalty program to reward strong customers, identify potential customers and build greater customer service experience.
- Developed new business and secured existing accounts to achieve objectives within assigned territory.
- Traveled to various shopping centres and malls in Limpopo so to promote sales and increase company's customer conversion rate.
- knowledge retention and training on new products that are available.
Regional Sales Trainer
Publicis Groupe. Client: Vodacom
Polokwane
06.2022 - 08.2022
- Created curricula, instructions, documents and written tests for various types of training courses.
- Used powerpoint to design training for consultants and employees to increase company retention and productivity rates.
- Developed lesson plans, instructional materials and written practice tests for virtual and physical training courses.
- Analyzed company training methods and made adjustments to rectify issues, increase efficiency and exceed training goals.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
Education
Bachelor of Arts - Communications
University Of Limpopo
Limpopo, South Africa 02.2010 - 10.2014
Post Graduate Diploma - Project Management
MANCOSA
Limpopo, South Africa 01.2017 - 11.2018
Skills
Upselling expert
Investigations expert
Communications management
Analytics and SEO
Promotional planning
Sales Strategies
Pricing structures
Training material development
Online training experience
Public speaking
Project
Public Relations Consultant
The Rockafella Inc.
Client: Anglo American-Mogalakwena (SLP Consultations)
My role in this position was to:
*Mediate between the community and the client
*Prepare the venue for te daily meetings
*Report writing
*Media Liaison
*Writing of newsletters, notices (Internal and External communication)
*Writing of meeting minutes and compilation.
Timeline
Cellular Expert
Publicis Groupe. Client: JD Group
09.2022 - Current
Regional Sales Trainer
Publicis Groupe. Client: Vodacom
06.2022 - 08.2022
Field Marketer
Publicis Groupe. Client: Vodacom
09.2021 - 09.2022
Post Graduate Diploma - Project Management
MANCOSA
01.2017 - 11.2018
Bachelor of Arts - Communications
University Of Limpopo
02.2010 - 10.2014