Everistah Mantloana
Cellular Expert
Polokwane
Summary
Experienced sales and marketing consultant, with over 4 years of experience in retail . Excellent reputation for resolving problems and improving customer satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
6
6
years of post-secondary education
Work History
Cellular Expert
Publicis Groupe. Client: JD Group
Limpopo Region
2022.09 - Current
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Maintained energy and enthusiasm in fast-paced environment.
- Led projects and analyzed data to identify opportunities for improvement.
- Worked with customers to understand needs and provide excellent service.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Field Marketer
Publicis Groupe. Client: Vodacom
Polokwane
2021.09 - 2022.09
- Developed distribution, pricing, shelving and merchandising strategies based on consumer research.
- Initiated and provided in-store product knowledge sessions to educate store personnel and management.
- Established customer loyalty program to reward strong customers, identify potential customers and build greater customer service experience.
- Developed new business and secured existing accounts to achieve objectives within assigned territory.
- Traveled to various shopping centres and malls in Limpopo so to promote sales and increase company's customer conversion rate.
- knowledge retention and training on new products that are available.
Regional Sales Trainer
Publicis Groupe. Client: Vodacom
Polokwane
2022.06 - 2022.08
- Created curricula, instructions, documents and written tests for various types of training courses.
- Used powerpoint to design training for consultants and employees to increase company retention and productivity rates.
- Developed lesson plans, instructional materials and written practice tests for virtual and physical training courses.
- Analyzed company training methods and made adjustments to rectify issues, increase efficiency and exceed training goals.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
Education
Bachelor of Arts - Communications
University Of Limpopo
Limpopo, South Africa 2010.02 - 2014.10
Post Graduate Diploma - Project Management
MANCOSA
Limpopo, South Africa 2017.01 - 2018.11
Skills
Upselling expert
undefinedProject
Public Relations Consultant
The Rockafella Inc.
Client: Anglo American-Mogalakwena (SLP Consultations)
My role in this position was to:
*Mediate between the community and the client
*Prepare the venue for te daily meetings
*Report writing
*Media Liaison
*Writing of newsletters, notices (Internal and External communication)
*Writing of meeting minutes and compilation.
Timeline
Cellular Expert
Publicis Groupe. Client: JD Group
2022.09 - Current
Regional Sales Trainer
Publicis Groupe. Client: Vodacom
2022.06 - 2022.08
Field Marketer
Publicis Groupe. Client: Vodacom
2021.09 - 2022.09
Post Graduate Diploma - Project Management
MANCOSA
2017.01 - 2018.11
Bachelor of Arts - Communications
University Of Limpopo
2010.02 - 2014.10
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