Summary
Overview
Work History
Education
Skills
Timeline
Generic

Evelyn Rangani

Senior Administrator

Summary

I have successfully completed my certificate in COP and currently doing RE5 my aim is to use all my knowledge gained, supplement it with experience and hard work to become a successful and competitive participant in the financial sector. I am highly motivated, career-driven individual who thrives on challenges. I am an individual with a vast array of knowledge and experience in Employee Benefits. Proactive, reliable and more importantly dynamic enough to fill even the most complex roles. An excellent team player with a refreshing can do attitude. Good communication and interpersonal skills. Regarded as adaptable and professional with excellent organization skills and constantly striving to achieve the best. I consider myself an ope-minded creative person with the drive and enthusiasm to succeed under tough challenges. I'm loyal, friendly and trustworthy.

Overview

18
18
years of professional experience
5
5
Languages

Work History

Senior Administrator

Alex Forbes
09.2022 - Current
  • Claims Management: Oversee and manage all aspects of the death claim process for pension funds, including processing, assessment, and finalisation of claims in line with fund rules and legislation.
  • Regulatory Compliance: Ensure strict adherence to South African legal frameworks, such as Section 37C of the Pension Funds Act, to determine valid beneficiaries and ensure appropriate distribution of benefits.
  • Stakeholder Liaison: Engage directly with beneficiaries, dependents, guardians, and third-party professionals (attorneys, executors) to gather necessary information and facilitate clear communication.
  • Investigation and Assessment: Conduct thorough investigations into death claims, which may involve engaging with stakeholders and potential beneficiaries, and meticulously assess documentation to verify claim validity.
  • Reporting and Meetings: Prepare comprehensive death claim reports for trustee meetings, presenting findings and recommendations on allocations and distributions.
  • Quality Assurance: Perform quality assurance checks on lodged claims to ensure adherence to organisational standards, procedures, and regulatory requirements.
  • Problem Resolution: Resolve complex and escalated queries and problems that arise during the claims process.
  • Process Improvement: Contribute to enhancing operational efficiency and identifying potential risks, such as fraud, within the claims process.

Claims Assessor

Absa Life
07.2018 - 08.2022

Death Claims Administrator

Sanlam
09.2010 - 2018

Administrator-Resignation and Retirement Claims

Absa Consultant and Actuaries
09.2007 - 2010

Education

RE5 - Regulatory Exam

Moonstone
South Africa
04.2001 -

Certificate of Financial Management - Finance

Unisa
South Africa
04.2001 -

Certificate of Elements of Retirements - Employee Benefits

Unisa
South Africa
04.2001 -

High School Diploma -

Rivubye High School
South Africa
04.2001 -

Skills

Customer engagement

Effective problem resolution

Strategic decision-making

Strong attention to detail

Administrative support

Microsoft office

Timeline

Senior Administrator

Alex Forbes
09.2022 - Current

Claims Assessor

Absa Life
07.2018 - 08.2022

Death Claims Administrator

Sanlam
09.2010 - 2018

Administrator-Resignation and Retirement Claims

Absa Consultant and Actuaries
09.2007 - 2010

RE5 - Regulatory Exam

Moonstone
04.2001 -

Certificate of Financial Management - Finance

Unisa
04.2001 -

Certificate of Elements of Retirements - Employee Benefits

Unisa
04.2001 -

High School Diploma -

Rivubye High School
04.2001 -
Evelyn RanganiSenior Administrator