Evelyn Rangani
Senior Administrator
Summary
I have successfully completed my certificate in COP and currently doing RE5 my aim is to use all my knowledge gained, supplement it with experience and hard work to become a successful and competitive participant in the financial sector. I am highly motivated, career-driven individual who thrives on challenges. I am an individual with a vast array of knowledge and experience in Employee Benefits. Proactive, reliable and more importantly dynamic enough to fill even the most complex roles. An excellent team player with a refreshing can do attitude. Good communication and interpersonal skills. Regarded as adaptable and professional with excellent organization skills and constantly striving to achieve the best. I consider myself an ope-minded creative person with the drive and enthusiasm to succeed under tough challenges. I'm loyal, friendly and trustworthy.
Overview
18
18
years of professional experience
5
5
Languages
Work History
Senior Administrator
Alex Forbes
09.2022 - Current
- Claims Management: Oversee and manage all aspects of the death claim process for pension funds, including processing, assessment, and finalisation of claims in line with fund rules and legislation.
- Regulatory Compliance: Ensure strict adherence to South African legal frameworks, such as Section 37C of the Pension Funds Act, to determine valid beneficiaries and ensure appropriate distribution of benefits.
- Stakeholder Liaison: Engage directly with beneficiaries, dependents, guardians, and third-party professionals (attorneys, executors) to gather necessary information and facilitate clear communication.
- Investigation and Assessment: Conduct thorough investigations into death claims, which may involve engaging with stakeholders and potential beneficiaries, and meticulously assess documentation to verify claim validity.
- Reporting and Meetings: Prepare comprehensive death claim reports for trustee meetings, presenting findings and recommendations on allocations and distributions.
- Quality Assurance: Perform quality assurance checks on lodged claims to ensure adherence to organisational standards, procedures, and regulatory requirements.
- Problem Resolution: Resolve complex and escalated queries and problems that arise during the claims process.
- Process Improvement: Contribute to enhancing operational efficiency and identifying potential risks, such as fraud, within the claims process.
Claims Assessor
Absa Life
07.2018 - 08.2022
Death Claims Administrator
Sanlam
09.2010 - 2018
Administrator-Resignation and Retirement Claims
Absa Consultant and Actuaries
09.2007 - 2010
Education
RE5 - Regulatory Exam
Moonstone
South Africa 04.2001 -
Certificate of Financial Management - Finance
Unisa
South Africa 04.2001 -
Certificate of Elements of Retirements - Employee Benefits
Unisa
South Africa 04.2001 -
High School Diploma -
Rivubye High School
South Africa 04.2001 -
Skills
Customer engagement
Effective problem resolution
Strategic decision-making
Strong attention to detail
Administrative support
Microsoft office
Timeline
Senior Administrator
Alex Forbes
09.2022 - Current
Claims Assessor
Absa Life
07.2018 - 08.2022
Death Claims Administrator
Sanlam
09.2010 - 2018
Administrator-Resignation and Retirement Claims
Absa Consultant and Actuaries
09.2007 - 2010
RE5 - Regulatory Exam
Moonstone
04.2001 -
Certificate of Financial Management - Finance
Unisa
04.2001 -
Certificate of Elements of Retirements - Employee Benefits
Unisa
04.2001 -
High School Diploma -
Rivubye High School
04.2001 -