Open To Work
Evans Msiza
Benoni
Work Preference
Summary
Strategic Imports Manager with over 10 years of experience in customs compliance and international logistics. Manages daily operations, improves productivity through process enhancements, and fosters customer satisfaction. Skilled in team leadership, KPI monitoring, and talent development, dedicated to optimizing import/export functions within a fast-paced supply chain.
Overview
20
20
years of professional experience
11
11
years of post-secondary education
Work History
Imports Manager
DHL International
2020.09 - Current
- Oversaw the daily operations and management of the Customs Import department, upholding and advancing DHL's Gateway Customs Affairs standards to ensure superior network service and meet customer requirements.
- Monitored KPIs with team members and tracked individual import performance to ensure alignment with departmental goals.
- Developed and implemented corrective actions to improve service quality and transit time performance.
- Continuously evaluated and refined business processes to enhance productivity and deliver added value to DHL services.
- Directed the allocation of appropriate resources and staff commitment to achieve regional objectives and targets.
- Identified training needs and opportunities to develop a skilled and effective functional department.
- Managed the export team's roles, responsibilities, performance targets, and goals.
Imports Supervisor
DHL International
2018.05 - 2020.09
- Supervised Customs Clearing operation, ensuring compliance with all departmental procedures and enhancing quality and quantity metrics through daily monitoring.
- Monitored customs performance across Adjustments, Stops, Audit Queries, Valuation Queries, and Clearances, while managing Temporary Imports and Provisional Payment Liquidations to streamline processes.
- Oversaw monthly reconciliations for disbursements, refunds, temporary imports, and penalties, ensuring accuracy and accountability in financial reporting.
- Managed staff timekeeping, provided leadership, coaching, and motivation, and developed detailed growth plans for all relevant personnel.
Quality Controller
DHL International
2016.04 - 2018.05
- Ensured accurate completion and timely submission of Bills of Entry and related documents, verified quality checks, and submitted detailed reports to Customs to facilitate compliance.
- Inspected incoming shipments for quality and compliance with standards.
- Monitored quality progress and guided staff on quality-related matters, including Tariff Headings and accuracy, to enhance understanding of customs-related issues.
- Conducted regular audits of inventory for accuracy and quality control.
- Monitored warehouse processes to ensure adherence to safety protocols.
Imports Entry Clerk
DHL International
2013.11 - 2016.04
- Coordinated registration of inbound WPX shipments and prepared Bills of Entry, ensuring customs clearance was completed on schedule.
- Processed incoming shipments and prepared documents for distribution.
- Maintained accurate inventory records using warehouse management systems.
- Assisted in packing and labeling goods for efficient shipping.
Customer Services
Hi fi corporation
2005.12 - 2007.12
- Managed, coached, and supported team to achieve targets.
- Ensured operational progress aligned with service goals.
- Delegated tasks to enhance team efficiency.
- Coordinated IBT/GRS dispatch logistics.
Education
Higher Certificate - Management of Technology and Innovation
DaVinci
Johannesburg 2023.06 - 2024.12
FREIGHT FORWARDING AND CUSTOMS COMPLIANCE NQF LEVEL 3 - Organizational Ethics, Business and Customers, Business Communication, Trade and Geography, Incoterms 2010, Imports Cycle, Surface Freight, Airfreight Infrastructure, Regulations and Insurance, Freight Finance, Customs Classification, and Customs Calculations
METRO MINDS
Kempton Park 2021.01 - 2021.06
Skills Program Customs Compliance NQF Level 3 - Calculate customs values, Describe and apply the Customs and Excise Act, Calculate duties and taxes payable on internationally traded goods, Frame and submit customs declarations and carrier release documents, Perform processes and procedures required for the administration of import transactions, Classify commodities according to customs tariff
Institute for Quality
Johannesburg 2013.05 - 2015.11
Learnership - Customs skills program training
DHL International
Kempton Park 2009.02 - 2010.12
MATRIC - English, Afrikaans, Zulu, Mathematics, Biology, Physical Science
BB MYATHAZA
Benoni 1996.01 - 2000.12
Skills
- Inventory management
- Planning
- MS Office (Word, Excel, PowerPoint, Outlook)
- Problem Solving
- Multitasking skills
- Detail-oriented
- Excellent organizational skills
Hobbies and Interests
Voluntary work in Etwatwa Police station, data capturing and community patrol in 2001
References
- CRAIG FARAH, DHL INTERNATIONAL, 082 880 7206
- Hi Fi Corporation, UGAN-011 918-7800
- Inspector MF Mareshe, Inspector, 011 962 2280/1/2
Languages
English
First Language
Timeline
Higher Certificate - Management of Technology and Innovation
DaVinci
2023.06 - 2024.12
FREIGHT FORWARDING AND CUSTOMS COMPLIANCE NQF LEVEL 3 - Organizational Ethics, Business and Customers, Business Communication, Trade and Geography, Incoterms 2010, Imports Cycle, Surface Freight, Airfreight Infrastructure, Regulations and Insurance, Freight Finance, Customs Classification, and Customs Calculations
METRO MINDS
2021.01 - 2021.06
Imports Manager
DHL International
2020.09 - Current
Imports Supervisor
DHL International
2018.05 - 2020.09
Quality Controller
DHL International
2016.04 - 2018.05
Imports Entry Clerk
DHL International
2013.11 - 2016.04
Skills Program Customs Compliance NQF Level 3 - Calculate customs values, Describe and apply the Customs and Excise Act, Calculate duties and taxes payable on internationally traded goods, Frame and submit customs declarations and carrier release documents, Perform processes and procedures required for the administration of import transactions, Classify commodities according to customs tariff
Institute for Quality
2013.05 - 2015.11
Learnership - Customs skills program training
DHL International
2009.02 - 2010.12
Customer Services
Hi fi corporation
2005.12 - 2007.12
MATRIC - English, Afrikaans, Zulu, Mathematics, Biology, Physical Science
BB MYATHAZA
1996.01 - 2000.12