Gap, micros, pilot
Eurico Machava
Restaurant Manager
Cape Town,South Africa
Summary
Customer-oriented General Manager with 10 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
16
16
years of professional experience
3
3
Language
1
1
English, Portuguese
1
1
English, Portuguese, Spanish
Work History
Assistant General Manager
Mozambik Restaurant
Cape Town, South Africa
09.2020 - Current
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Gained strong leadership skills by managing projects from start to finish.
- Worked well in a team setting, providing support and guidance.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Strengthened communication skills through regular interactions with others.
- Identified issues, analyzed information and provided solutions to problems.
- Worked flexible hours across night, weekend and holiday shifts.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Restaurant Manager
Mozambik Restaurant Waterfront
Cape Town, Cape Town
06.2017 - 02.2020
- Led and directed team members on effective methods, operations, and procedures.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Carefully interviewed, selected, trained, and supervised staff.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Reconciled cash and credit card transactions to maintain accurate records.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
Restaurant Manager
Mythos Restaurant
Durban, Durban SA
01.2014 - 01.2017
- Verified prepared food met standards for quality and quantity before serving to customers.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Correctly calculated inventory and ordered appropriate supplies.
- Developed unique events and special promotions to drive sales.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
General Manager
Laurentina Restaurant
Pretoria, Hartebeespoort
06.2010 - 12.2013
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Formulated policies and procedures to streamline operations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Restaurant Waiter
Mozambik Restaurant Ballito
Durban, Ballito
08.2007 - 11.2009
- Answered customers' questions, recommended items, and recorded order information.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Bussed and reset tables to keep dining room and work areas clean.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Upsold appetizers, drinks and desserts to increase restaurant profits.
- Met with chef to review daily specials and menu changes.
- Informed customers about daily and seasonal specials.
- Trained new servers on restaurant policies and procedures.
Education
High School Diploma -
Escola Secundaria De Lhanguene
Maputo MozambiqueAssociate of Arts - Hospitality Administration And Management
Hotel Escola Andalucia
Maputo MozambiqueAssociate of Science - Electrician
Centro De Formação Profissional Metalomecânica
Maputo MozambiqueSkills
Performance improvement
Software
Interests
Music, reading,
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Price is what you pay. Value is what you get.
Warren Buffett
Timeline
Assistant General Manager
Mozambik Restaurant
09.2020 - Current
Restaurant Manager
Mozambik Restaurant Waterfront
06.2017 - 02.2020
Restaurant Manager
Mythos Restaurant
01.2014 - 01.2017
General Manager
Laurentina Restaurant
06.2010 - 12.2013
Restaurant Waiter
Mozambik Restaurant Ballito
08.2007 - 11.2009
High School Diploma -
Escola Secundaria De Lhanguene
Associate of Arts - Hospitality Administration And Management
Hotel Escola Andalucia
Associate of Science - Electrician
Centro De Formação Profissional Metalomecânica
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