Eunice Mbetse
Summary
Versatile Repair Tech with talents in performing regular upgrades, troubleshooting system failures and repairing equipment. Excellent problem-solving and analytical skills to manage several different tasks at once. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Repair Technician
Cepheid
04.2019 - 11.2023
- Conducted diagnostic procedures to determine root cause of customer problems and provide accurate repair recommendations.
- Paid attention to detail while completing assignments.
- Worked flexible hours across night, weekend and holiday shifts.
- Developed and maintained courteous and effective working relationships.
- Identified issues, analyzed information and provided solutions to problems.
- Maintained inventory of repair supplies and ordered parts.
- Completed all repair and maintenance activities promptly and to high quality standards.
- Utilized variety of tools and diagnostic equipment to complete repairs.
- Followed detailed repair and maintenance procedures for consumer products.
- Inspected and tested, repaired and refurbished products for proper operation.
- Tested parts and components to confirm adherence to manufacturer specifications.
- Organized and detail-oriented with a strong work ethic.
- Self-motivated, with a strong sense of personal responsibility.
- Passionate about learning and committed to continual improvement.
- Liaised with internal departments to optimize productivity and efficiency.
Electronics Repair Technician
CEB(BCX)
10.2011 - 03.2019
- Completed all repair and maintenance activities promptly and to high quality standards.
- Tracked diagnostic results and collaborated with managers to resolve issues.
- Serviced and repaired Computers, Scanners, Printers and other types of electronic equipment.
- Created detailed estimates and accurate work order documentation, factoring in labor costs and materials needed to successfully complete high-quality work.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Worked flexible hours across night, weekend and holiday shifts.
- Identified issues, analyzed information and provided solutions to problems.
- Facilitated repairs by disassembling defective and broken equipment.
- Ordered parts and maintained adequate inventory.
- Disassembled, repaired and reassembled equipment in good working order.
- Gave accurate and detailed quotes to customers prior to starting work.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Utilized variety of tools and diagnostic equipment to complete repairs.
- Repaired and maintained wide range of small and large appliances successfully.
- Repaired and tested electronic circuit boards, wiring and components.
Technician-in-Training
CEB
09.2010 - 10.2011
- Checked, repaired and repacked survival equipment to meet specifications.
- Tested systems, noting issues and completing preventive maintenance.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Diagnosed and troubleshot hardware, software and network issues.
- Installed, configured and maintained computer systems and network connections.
- Developed and implemented preventive maintenance procedures.
Education
Associate of Applied Science - ND: Computer Systems
Vaal University Of Technology
VanderbljilPark,Johhanesburg09.2011
Skills
- Equipment Repair
- System Testing
- Equipment Inspection
- Customer Service
- Component Replacement
- Inventory Management
- Transportation Safety
- Service Documentation
- Invoice Verification
- Safety Requirements
- Equipment Maintenance Proficiency
- Understanding of Engineering
- Quality Control
- Teamwork Abilities
- Multitasking Capabilities
- Continuous Learning
- Equipment Maintenance
- Organizational Skills
- Software Installation
- Diagnostic Testing
- Hardware Repair
- Soldering Proficiency
- Problem Solving
- Preventive Maintenance
- Critical Thinking
- Attention to Detail
- Conflict Resolution
- Customer Relations
- Tool Installation and Alignment
- Diagnostics and Troubleshooting
- Textile Repair
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Collaborated with team of 5 in the development of Module repair failure.
- Documented and resolved dye failure which led to 95% module pass.
- Achieved 90% through effectively helping with BR first time pass.
Timeline
Repair Technician
Cepheid
04.2019 - 11.2023
Electronics Repair Technician
CEB(BCX)
10.2011 - 03.2019
Technician-in-Training
CEB
09.2010 - 10.2011
Associate of Applied Science - ND: Computer Systems
Vaal University Of Technology
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