EULANDA GELDENHUYS
FORENSIC FRAUD PRACTITIONER
ALBERTON
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Enjoying opportunities with professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
2
2
Certifications
Work History
Head of Forensic Investigations
CSG SECURITY
1 2015 - Current
- Principal accountability for Head of Investigation is driving execution of diversity of Investigation projects, implementing best practices across all areas and deliver to customer expectations.
- To engage professionally at all levels to protect and uphold highest levels of integrity.
- To mitigate risk as functional risk partner, conducting work in accordance with forensic and security methodologies maintaining quality assurance.
- To analyse and investigate irregular transactions, fraud, money laundering, suspicious behaviours to detect and prevent losses with strong focus to recover unlawful proceeds.
- Adherence to project management principles: Time, budget and technical capabilities while optimizing resources.
- To continuously adopt to professional reporting standards.
- Collaborating in complex multi-institutional environments.
- Be part of CSG's esteemed strategy team and ensure profitability and revenue assurance
- Maintain quality of standards relating to ISO 9001: 2015
- Liaise and coordinate with all relevant stakeholders; EXCO, Specialised Crime Combatting Task Teams, Consumer Goods Council; Banks, SAPS, NPA, AFU; SAPS; SABRIC, SAFPS, FIC, SAICB
- To maintain proficient knowledge in adherence to related laws of South Africa: Constitution Act of South Africa, 1996 (Act 108 of 1996) • Criminal Procedure Act • Prevention and Combating of Corrupt Activities Act • Prevention of Organised Crime Act • Financial Intelligence Centre Act • Promotion of Access to Information Act • Promotion of Administrative Justice Act • Protection of Personal Information Act • Protected Disclosures Act.
- Skilled at working independently and collaboratively in a team environment.
- Resolved problems, improved operations and provided exceptional service.
Middle Manager
STANDARD BANK SA
07.2010 - 08.2014
- Middle Management: Financial Crime Control Unit: External Investigation and Support for Standard Bank VAF, Home loans and Life Insurance.
- Conduct analysis on root causes and potential non-compliance that led to transgression, identification of employees, customers or contractor involvement, quantification of losses and reporting on breakdown in processes, all related financial and reputational risks to SBSA with timeous activation of recovery of losses and recommendations of solutions to prevent future incidents.
- Continuous development of teams: Investigation & Analytics. Assurance of an improved fraud strategy and evaluation of 28 staff performances.
- Case Management System administration of more than 200 cases per month; Designing reporting templates.
- Administration in write off processes.
- AML and STR reporting.
- Monthly fraud awareness campaigns.
- Mitigates risk and loss while exploring criminal and civil recovery opportunities.
- Vendor administration support and enhancement of network and tracing capabilities.
- Enhanced operational efficiency by reorganizing departmental structures and streamlining workflows.
- Evaluated 28 employee performances regularly, providing constructive feedback and setting achievable goals for individual growth.
- Implemented cost-saving measures through strategic negotiations with vendors, reducing overhead expenses without compromising quality.
- Managed complex projects from inception to completion, consistently delivering high-quality results within deadlines and budget constraints.
- Established strong relationships with other departments by providing exceptional support service, leading to value added contributions.
- Optimized resource allocation through data-driven decision-making, effectively managing budgets and timelines.
- Collaborated cross-functionally to develop innovative solutions, enhancing product offerings and boosting company revenue.
- Championed process improvements that led to significant time savings in daily operations.
- Coordinated teams across multiple locations for seamless communication and effective collaboration on shared objectives.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Defined clear targets and objectives securing return on investment.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
SPECIALISED INVESTIGATION
SA POLICE
1 1991 - 7 2010
- Detective Services: Witbank 1991
- Organised Crime Unit Co-Founder 1992: Mpumalanga, including cross border projects in Mozambique and Swaziland
- Specialised Investigations1995: Co-Founder Sexual Crimes and Child Protection Eastern Highveld
- Management Services 2003: Information and Technology Support Services and protection of SAPS assets
- Provincial Commissioner Support 2005: Work Study Investigations and Efficiency Services
- DPCI 2008: Anti-Corruption Investigations
- Provincial Commander 2008: Asset Forfeiture Financial investigations related to POCA Chapter 5 & 6 in support of criminal investigations and strategic direction of the Directorate for Priority Crime Investigation in accordance with all relevant legislation and policies.
- Management of decentralized personnel structure, performance alignment to strategic objectives of Directorate for Priority Crime Investigation and all resources allocated.
- Maintained a high degree of professional ethics while handling sensitive and confidential information during investigations.
- Developed strong relationships with local law enforcement agencies for efficient collaboration on cases.
- Implemented new training programs for junior investigators, enhancing their skills and contributing to overall team performance.
- Kept up-to-date with industry best practices by attending conferences, workshops, and seminars related to investigation methodologies and tools.
- Collaborated closely with legal counsel throughout all phases of investigation to ensure compliance with regulations and laws.
- Assisted other departments as needed for cross-functional investigations, ensuring seamless cooperation and coordination among teams.
- Enhanced department efficiency with detailed record-keeping and timely report submissions.
- Provided testimony in court proceedings, supporting prosecution efforts with clear and concise explanations of findings.
- Conducted comprehensive interviews of witnesses, suspects, and informants to gather essential information for case building.
- Utilized various surveillance techniques effectively in gathering crucial evidence during covert operations.
- Increased success rate in high-profile investigations through establishment of effective strategies and procedures.
- Utilized advanced research techniques to uncover hidden information during investigations.
- Collected, analyzed and interpreted information, documentation, and physical evidence associated with investigations.
- Interviewed and interrogated suspects.
- Researched criminal cases and led investigations to determine appropriate course of proceedings.
- Conducted thorough face-to-face interviews with employers, families, neighbors, friends, and suspects, and documented investigative findings.
- Carefully documented statements, observations, and evidentiary materials.
- Conducted impartial investigations into complaints by employees.
- Presented information at professional forums, conferences and associations.
- Prepared case reports from allegations, transcripts of interviews and physical evidence.
- Searched computer databases, credit reports, public records or other resources to locate persons or to compile information for investigations.
- Support to execution of court orders with sale of assets and recoveries.
Education
Master Class - Corporate Governance
PETER GOSS
Johannesburg, South Africa 05.2024 - 05.2019
Grade B - Private Security
PSIRA
2015
Middle Management Programme - undefined
NWU
Foundation Leadership Programme: Standard Bank GLC Management Essentials - undefined
Standard Bank SA GLC
Fraud Risk Management workshop - undefined
Standard Bank SA
Yellow Belt certification and competency: Six Sigma - undefined
Standard Bank SA
Money Laundering and Racketeering - undefined
SA POLICE
Certificate: Project Management - undefined
UNISA
Certificate - Work Study - Management Services
TSHWANE UNIVERSITY OF TECHNOLOGY
Tshwane 01.2024 - 05.2005
Specialized Detective training: SEXUAL OFFENCES AND CHILD PROTECTION - undefined
SA POLICE, Pretoria, South Africa
Detective training - Criminal Investigation -
SA POLICE
Pretoria South Africa 04.2001 -
Basic Training in the South African Police Service - Police Administration - undefined
SA POLICE College, Pretoria
MATRIC: Ogies High School - undefined
Afrikaans First Language HG; English Second Language HG; Mathematics HG; Biology HG; Accounting HG; Science HG
Skills
Specialised Investigations
Teamwork and Collaboration
Project management
Attention to detail and goal orientated
Fraud prevention and detection
Risk management
Court testimony
Professional report writing skills
Customer centric orientation
Loss control management
Anti Money Laundering
Proficiency: Microsoft Office & Mind Manager
Languages
English
Afrikaans
References
- Wolfgang Pentz, Chief Business Controller, Volvo Group Southern Africa (Pty) Limited, 082 853 6668, wolfgang.penz@volvo.com
- Nidal El-Khouri, Operations Director, Lambert Electromec Limited, n.el-khouri@Lambertelectromec.com
- Preshene Batoyi, Director, CSG People, 082 777 8742, preshene@csgpeople.co.za
- Nuno Pires, Head: Security, Health & Safety, P&P, 073 274 4267, npires@pnp.co.za
- Niel Steyn, Senior Manager, MTN Forensic Services, 083 214 0607, Niel.Steyn@mtn.com
- Charles Lowings, Senior Retail Operation Manager: Risk South Rand Division, The SPAR Group Limited, 082 564 2927, charles.lowings@spar.co.za
Accomplishments
- Achieved multiple successful recoveries through effectively collaboration with FIC, Banking Departments and Asset Forfeiture.
- Achieved successful admissions of guilt by effectively applying interviewing skills.
- Achieved several convictions in complex fraud and other investigations.
Certification
ICFP 2018 - Commercial Forensic Fraud Practitioner
Timeline
Master Class - Corporate Governance
PETER GOSS
05.2024 - 05.2019
Certificate - Work Study - Management Services
TSHWANE UNIVERSITY OF TECHNOLOGY
01.2024 - 05.2005
Middle Manager
STANDARD BANK SA
07.2010 - 08.2014
Detective training - Criminal Investigation -
SA POLICE
04.2001 -
Head of Forensic Investigations
CSG SECURITY
1 2015 - Current
SPECIALISED INVESTIGATION
SA POLICE
1 1991 - 7 2010
Grade B - Private Security
PSIRA
Middle Management Programme - undefined
NWU
Foundation Leadership Programme: Standard Bank GLC Management Essentials - undefined
Standard Bank SA GLC
Fraud Risk Management workshop - undefined
Standard Bank SA
Yellow Belt certification and competency: Six Sigma - undefined
Standard Bank SA
Money Laundering and Racketeering - undefined
SA POLICE
Certificate: Project Management - undefined
UNISA
Specialized Detective training: SEXUAL OFFENCES AND CHILD PROTECTION - undefined
SA POLICE, Pretoria, South Africa
Basic Training in the South African Police Service - Police Administration - undefined
SA POLICE College, Pretoria
MATRIC: Ogies High School - undefined
Afrikaans First Language HG; English Second Language HG; Mathematics HG; Biology HG; Accounting HG; Science HG
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