

Seasoned Operations Manager and talented leader with 30 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach. Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Key Roles & Accountabilities:
Recruiting, training, supervising and appraising staff.
Managing budgets/various departments/maintenance programs.
Maintaining statistical and financial records.
Dealing with customer queries and complaints.
Overseeing pricing receiving and stock control.
Maximizing profitability and setting/meeting sales targets, including motivating staff to do so.
Ensuring compliance with health and safety legislation and Spar systems.
Preparing promotional materials and displays.
Liaising with head office and executing group activities, promotions, culture and KPI's.
Monthly turnover exceeding 8 million
Results-oriented manager; strives for excellence in creating and optimising delivery efficiency and quality
Pro-active, well organised and detail-oriented; expert production and logistical co-ordination skills
Highly developed analytical, troubleshooting and problem-solving acumen Ability to identify problem areas and recommend relevant and valuable solutions
Works well in challenging and pressurised work environments Able to accomplish tasks and achieve results under strict deadlines, managing own time and developing efficient work schedules
Adept at liaising with clients, continually maintaining and improving the client base
Strong communication skills Able to effectively transfer understanding and translate strategy into viable actions
Strong negotiation skills
Developed leadership capacity; efficiently plans and delegates tasks and motivates diverse teams
Refined interpersonal skills; exercises tact and diplomacy, with a high-level customer-satisfaction orientation
Naturally adept at training and sharing knowledge with merchants, staff and other stakeholders
Computer Literacy: Windows MS Office [Excel Word Power Point Outlook] SAP
[ArSHRA Training & Services: Construction Regulations 2014 NQF Level 4 ea of certification] Training - [Timeframe]
[ArSHRA Training & Services: Construction Regulations 2014 NQF Level 4 ea of certification] Training - [Timeframe]
SHRA Training & Services: Legal Liability NQF Level 4