I’m an honest, hardworking, loyal person, I don’t just look at something and not achieve it, I work hard and always achieve my goals either at work or home. I always give 110% at what I do. I’m dedicated trustworthy, have an ability to adapt to any situation, I’m open minded and I’m also a hard worker. I’m great at upselling products, handling customers/clients. I’m known for my charm, hard work and dedication to my work. My motto in life is no matter how hard it gets, get up, dress up, and never give up. I'm the guy that can help you expand your business and reach next levels. I love working with people and always achieve the goals of the company. I’m used to working long hours and under pressure as well. I have knowledge of Excel, Word, PowerPoint, IT/Web designing, and Marketing as well. Hospitality experience +- 8 years.
Overview
15
15
years of professional experience
4
4
years of post-secondary education
Work History
SALES MANAGER
Jozi liquor boys
10.2023 - Current
Cash office, Administration, Suppliers, Orders, Stock takes, Managing Staff, Customer Service, Receiving stock, Customer base, New Business, After sales service
Specials and premotion arrangement, Managing all staff.
Senior waitron / Barman / Functions Manager
Kashmir Indian Restaurant
04.2010 - 08.2010
Creating a welcoming Atmosphere: Making guests feel welcome and valued from the moment they arrive, this included greeting guests, managing check in/out processes , and addressing any immediate needs and concerns.
Responding to guest inquiries and resolving complaint effectively to maintain a positive reputation and building customer loyalty.
Strived to anticipate guest needs and provide exceptional service that went beyond basic requirements, potentially upselling and offering personalized experiences.
Staff Management Included recruitment, training, scheduling, and performance management to ensure a motivated and well-trained team is always on site.
Inventory Management Efficiently managing supplies, food and beverage, and other resources, to minimize waste and ensure smooth operations.
Financial Management Enforcing health and safety standards, including food safety and hygiene, for the well-being of both guests and staff.
Budgeting revenue management and cost control to ensure profitability.
Event planning and execution Coordinating logistics and ensuring smooth operations, developing and implementing marketing strategies, to attract new customers and promote business aspects.
Innovation and improvement Identifying opportunities to enhance guest experience streamline operations and improve profitability to and ongoing standard.
Adaptability and problem solving Adapted to changing circumstances, solve problems creatively and make quick decisions as it is essential in fast-paced hospitality environments.
Waitron
Wiesenhof gourmet coffee shop
Hospitality experience, Waiter, stock take, cash ups, upselling of food, costumer complaints, customer service, no reference is available due to the company closed down.
Merchandiser / Cold Meats Assistant
Safari Super Spar
Merchandising of shelfs, checking stock, assistant in cold meats department with selling of cold meats.
Fridge, decor, making sure cold meats were fresh.
Hot food assistant: standing in for people and taking over their shift. Worked double and long shifts.
Education
Grade 10 - Mathematics, English, Tourism, Afrikaans, Hotel school, RTT, life science
Die Anker
Brakpan, Gauteng
01.2005 - 12.2008
Skills
Cooking
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Additional Information - Summary
I’m an honest, hardworking, loyal person, dedicated and trustworthy with the ability to adapt to any situation. I’m great at upselling products and handling customers/clients. Known for my charm, hard work, and dedication to my work. My motto in life is to never give up.
Personal Information
Willing To Relocate: Anywhere
Timeline
SALES MANAGER
Jozi liquor boys
10.2023 - Current
STORE MANAGER
Choppies / Sky Walker Liquors
06.2019 - 10.2023
Assistant Manager
Market liquors
01.2016 - 10.2016
Assistant
Black beard spray painters
01.2016 - 09.2016
Manager
The Caddy Shack
06.2011 - 11.2015
Senior waitron / Barman / Functions Manager
Kashmir Indian Restaurant
04.2010 - 08.2010
Grade 10 - Mathematics, English, Tourism, Afrikaans, Hotel school, RTT, life science